CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
4 lbs Cavalier King Charles Spaniel from Elizabethton, TN to Fort Washington, MD (412 mi)
Melissa is FABULOUS! She is personable, reliable, flexible and affordable. She brought my puppy safely and happy. Thank you Melissa for your kindness and for bringing me Mocha to me. ā¤ļø
22 lbs Xoloitzcuintli from Wedowee, AL to Wisconsin Rapids, WI (991 mi)
Ian was fantastic from start to finish. Couldnāt have asked for better communication. He updated us every step of the way with pictures of our pups. Would highly recommend.
35 lbs Belgian Malinois from Mountain Meadows, CA to Boulevard, CA (292 mi)
Very communicative and easy to work with. Nice setup in their van. Nice people. I would recommend their service.
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50 lbs Great Dane from Washington, DC to New York, NY (240 mi)
10/10 the best service EVER! I canāt thank Papiās furry friends for all the help they provided me with during the rescue and transport of my Great Dane Biggs ā„ļø I recommend them and will be using the again when Biggs and I have to travel.
20 lbs Xoloitzcuintli from Wedowee, AL to Lindenwold, NJ (898 mi)
Transport went very smoothly. Arne is very nice and is great with the animals. Thank you again.
9 lbs Yorkshire Terrier from Harper Woods, MI to New York, NY (628 mi)
I was very happy with Veronica's service. She safely delivered Dash from Michigan to New York City. I especially appreciated that Veronica kept me informed about how the trip was going. The picture and text message let me know that my dog was happy and safe. I recommend Veronica's service to anyone who needs to transport a pet to another location
11 lbs Cat from Carmel, CA to Ellensburg, WA (857 mi)
I'm a nervous Nelly Mom, but was so totally soothed and satisfied with Mama J's Ride-a-long. Upon meeting Jessica, I felt relieved, just sensing that she would take care of my precious cat. She sent me 4 pictures of my baby on the 13 hour drive, assuring me that Allie was comfortable and as happy as possible. Upon delivery, I got another note confirming success. If you are looking for someone to love and care for your pet on its journey, as if it were her own, look no further. Jessica was responsive, responsible, and above all, super caring! Can't go wrong with Jessica!!!
33 lbs French Bulldog from Tacoma, WA to Richmond, VA (2871 mi)
Awesome crew!
68 lbs Labrador Retriever from Harlingen, TX to Grand Forks, ND (1675 mi)
AMAZING!! Great service and excellent delivery. Amazing communication and tracking all the way.
60 lbs Pit bull mix from Taylorsville, UT to Dothan, AL (1967 mi)
Amazing work and transparency on transporting our dadās dog Radar from UT to AL after his passing. Devin was so caring and great to work with and we appreciate everything he did to help us through a difficult situation and made this one thing so easygoing!! Would highly recommend to anyone!!
65 lbs Dutch Shepherd from Salem, OR to Atlanta, GA (2650 mi)
Couldn't have asked for a better transport! Thank you
100 lbs Belgian shepherd from Naples, FL to Clinton, UT (2493 mi)
I was very disappointed. Although the driver was a very nice young man, I was not pleased with the company. They were to pick up my dog in southern Florida and take him to northern Utah. At the time of booking I specifically asked if there would be any other stops and was told that as of that time he was the only one so it would be direct. They also asked to change the date of departure which was fine. When he was picked up the driver mentioned that he had to stop in Georgia to pick up another pup. What he didnāt mention was that he was going to drop that dog off in Maine. 2000 miles in the opposite direction. Two days longer than what was agreed on. What was supposed to be a Monday-Wednesday trip ended up being Monday-Friday. They didnāt communicate with me about the changes and the only way I knew what was happening is because I had put an AirTag on my dog and tracked him. If you choose this company I would highly suggest that you get absolute communication with them.
21 lbs Great Pyrenees from Granite Falls, NC to Orlando, FL (585 mi)
From start to finish he was absolutely amazing! Highly highly recommend!!
8 lbs Chihuahua from Endicott, NY to Brooklyn, NY (189 mi)
They were absolutely great and professional! Kept our girl safe and happy the whole way- definitely highly recommended!
73 lbs Mixed Breed from Crescent City, CA to Keene, NH (3219 mi)
The best personal transport for your furry family members. I cannot recommend Heather enough. She transported our beloved pets from California to New Hampshire as expeditiously as possible. Amazing. I cannot recommend Heather enough.