CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
We were so happy to find Gina and have her transport our Marley from Maryland to Southern California! Her service was phenomenal! She took such great care of our girl. Gina kept us well informed during the entire trip and even sent pictures which we looked forward to everyday. She stopped at safe beautiful green dog parks to walk Marley. You can tell that she loves your dog just as much as you do! We loved how quickly she learned all about our dogs personality and help her adjust to the cross country trip. When Marley wouldn’t eat she hand fed her to make sure she got some food. I could go on and on about how wonderful Gina’s service was. You will be in good hands if you book her transport service! We definitely will be using her services anytime we need to transport Marley again.
Christian did a wonderful job. He took great care of our dog, was on time, and kept us updated on our dog’s progress. I would book him again!
Kesha did an excellent job transporting my son's cat. She made sure the cat was comfortable during the ride and was very friendly and pleasant to work with. I highly recommend her and would definately hire her again, I am grateful we picked her for our pet transport!
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Cezary did an amazing job of getting our golden doodle Harry out to Colorado. Clear communication both before the pickup and during the trip, which was incredibly smooth. Our first time transporting Harry anywhere and we will definitely do it again and could not recommend Cezary more highly.
Good service, Man of his word and all around good pic. My pup arrived from California in great shape and good health. I definitely recommend to anyone looking for pet transportation
Matt was absolutely fantastic and accommodating to everything I asked and everything my dog needed. He was kind and punctual and responded to messages super quickly. My Dog took to him right away and once he had his trust, I knew everything would go smoothly. If you want your pet to be treated the right way, this is definitely the way to go! Super satisfied!
Absolutely excellent!! So pleased that Kelly picked up my pups and drove them to us. Plenty of updates, pictures and I really like the google maps follow along. Thank you so very much!! I would definitely use him or his wife again if the need arises.
Megan was an absolutely wonderful courier for our senior dog! She as kind, professional, and went the extra mile to make sure Banana was safe and comfortable on her journey from Phoenix to Fullerton. I highly recommend her services. She was ready to assist us quickly and safely. She took care of our senior dog as if she were her own. We are so grateful for Megan's excellent service!
Good communication in spite of my lack of knowledge using payment methods. Together we got me educated and he picked up Bella right on time the next day and delivered early! Got numerous photos and progress reports along the way. There were cheaper bids I could have taken but glad I didn’t.
David was far better than we expected. He was communicating with us the entire time, sending pics and video of our dog along the way and got here sooner than he said. His van was clean, with everything on board including a backup generator just in case of a breakdown he can keep the van cool. We highly recommend Proline Pet Transport 100%.
Despite 3 flights being canceled Tina went above and beyond by staying with my pet Luna in a hotel and taking her the next day. She provided such an amazing service and I would recommend her again!
Kept us posted the entire time, safely delivered our puppy!
Tammy was great at communicating and timely in her responses. She arrived on time and took great care getting the puppy comfortable. I would definitely be Tammy.
Best price and great job! Thank you for caring for Moosie and keeping me updated!
We had another transporter cancel on us at the last minute. Jose and Gianina came to the rescue!!! They drove non-stop except for animal exercise breaks. The dogs tried to jump back in the truck with Jose and Gianina as they were leaving. They did a wonderful job. The dogs and cats arrived rested and not stressed at all. They sent us updates with pictures of the dogs exercising and resting. They provided a larger cage for the cats (instead of our individual carriers) so all the cats had access to fresh food, water and litter. This was a stressful move for the humans but thanks to Jose and Gianina the pets were not stressed and we are VERY THANKFUL!!!