CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Average Rating
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Cars and Light Trucks from Brooklyn, NY to Suffolk, VA (387 mi)
Lied about ability to pick up car. Would have preferred honesty over saying they could get it to get me to book. Trying to get my money back.
13 lbs Cat from Cumming, GA to Celina, TX (856 mi)
"Mr. Landin helped transport my cat, Kacy from Atlanta to Texas. The entire process was incredibly smooth. Mr. Landin was exceptional, providing regular updates and sharing on how she is doing with us the entire way. Kacy arrived safely, happy, and relaxed, which put my mind at ease during a stressful move. The level of care and professional communication was fantastic. I would wholeheartedly recommend Mr. Landin to anyone needing reliable and compassionate pet transportation services."Â
25 lbs Pug from Dallas, TX to Oxford, MI (1239 mi)
They did a great job!
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
3 lbs Toy Poodle from Spicewood, TX to Edinburg, TX (318 mi)
I recently used DNG personal pet services. through CitizenShipper to deliver my toy poodle puppy from Spicewood to Edinburg, Texas, and I couldn't be happier with the service! The transporter called me about a week in advance to walk me through the entire process, which really put my mind at ease. Communication was clear and friendly from start to finish, and I felt completely confident that my puppy was in good hands. Overall, it was a fantastic experience, and I would definitely recommend DNG personal pet services to anyone who needs a reliable pet delivery service. I wouldn't hesitate to use them again!
183 lbs Chihuahua from Las Vegas, NV to Atlanta, GA (1965 mi)
I am very satisfied with the service I received. They picked up my 2 Chihuahuas in Las Vegas on Monday. Flew with them on the plane to Atlanta and arrived Monday evening. They sent pictures before boarding and after. They did very well flying. Since I had to work that evening, instead of them delivering them to my home, I picked them up from the hotel the next morning. Everything went very smoothly.
7 lbs Shetland Sheepdog from Pineville, WV to Braintree, MA (809 mi)
Ryan went above and beyond with great service, he committed well, sent video updates, and was kind and considerate with my little puppy
84 lbs Goldendoodle from Grapevine, TX to Hendersonville, TN (702 mi)
A+++++ Hire Arthur And Rebecca! You wonât be disappointed! Punctuality and communication was everything it should be. Thanks guys!
115 lbs Bernese Mountain Dog from Seattle, WA to Houston, TX (2444 mi)
We had an excellent experience. He was very communicative and provided frequent updates and videos. I could tell my dog was well taken care of!
81 lbs Labrador Retriever from Steuben, ME to Harrisburg, PA (676 mi)
I canât say enough great things about Bill. This was a contentious divorce custody handover of my two labs, so the pickup date moved several times. Bill was very understanding and accommodating. His flexibility and excellent communications were very appreciated as it was during the busy holiday season. Once he was able to get my girls, he sent me a link to a map so I could watch their progress and sent me photos and updates throughout the very long drive. My ex had tossed out the girls harnesses, but Bill had some on hand so he could walk them safely. My girls arrived safe, sound and happy, they had a great time with Bill. He is professional, prepared, he really cares about the pets he transports, and I canât recommend him highly enough.
6 lbs French Bulldog from Mathis, TX to Godley, TX (383 mi)
She was able to get to it same day and kept the puppy safe. Highly recommend her!
15 lbs German Shorthaired Pointer from Greenville, NC to Princeton, MA (694 mi)
Excellent service! You were excellent with communication, photos and updates. We greatly appreciate the safe transportation đŠˇ
45 lbs Bulldog from Bonita Springs, FL to Windham, NH (1508 mi)
Super communicative and easy to work with! My bulldog can be difficult and she worked with him no problem. Highly recommend!!!!
78 lbs Labrador Retriever from Ontario, NY to Zephyrhills, FL (1279 mi)
This was our first experience with Citizen Shippers and Diamonds in Transit. We were very satisfied with Taylor's service. She truly treated our pet as one of her own. She kept us informed. We will definitely use her again.
60 lbs Australian Shepherd from McFarland, WI to Lake Forest, CA (1974 mi)
Erin was absolutely incredible, providing exceptional care for both my pup and me! Her genuinely affordable and reasonable pricing made it easy to book with her. Throughout my dog's journey across the country, she sent frequent picture updates and kept me completely informed on how my pet was doing the entire time. Her kindness and willingness to accommodate my budget truly demonstrate how much she cares. I am incredibly happy I chose to book with her and highly recommend that you do too! You certainly won't regret it.
15 lbs Cat from Edinburg, TX to Roseau, MN (1771 mi)
4k Animal Transport did an outstanding job with my cats. I received updates several times a day, including pictures. They provided clean spacious kennels with litter boxes and food and water bowls. Very happy with their service. Won't hesitate to use them again.