CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
15 lbs English bulldog from Stroudsburg, PA to Philadelphia, PA (83 mi)
We cannot thank Jose “Zay” enough for the love, care, and dedication he showed while transporting our very first furbaby. From the very beginning, the entire process was smooth, reassuring, and stress-free. As first-time fur parents, trusting someone with such a big part of our family wasn’t easy, but Zay treated our baby as if they were his own. His constant updates, patience, and genuine compassion gave us so much peace of mind. It truly meant the world to us knowing our furbaby was safe, comfortable, and deeply cared for every step of the way. We are beyond grateful and highly recommend Jose “Zay” to anyone looking for someone who transports pets with both professionalism and heart. 🐾❤️
54 lbs Labrador Retriever from Van Horn, TX to Colorado Springs, CO (635 mi)
Ryan was so efficient and communicative! He communicated the entire trip and got my lil old lady home safely!!! Thank you Ryan!!!
50 lbs Mix from Fort Smith, AR to Granby, CO (895 mi)
Great experience! Mountain Pet Rescue is a dog rescue so we have used many different transporters. It's always scary having a stranger care for a new rescue dog, but Jorge was amazing...so reassuring throughout the trip. He responded quickly to every question, gave updates on how our boy was doing and shared photos. In addition to GPS tracking so I always knew where he was, Jorge also provided regular updates on pick up and arrival times. We are so grateful that we were able to get Enzo to his forever home in time for Christmas. Many thanks to Jorge!!
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Furniture from Fremont, CA to Eagle, ID (655 mi)
Brandon was very good to work with. I just had a single table to move from Fremont, CA, to Boise, ID. He picked it up on the scheduled date and delivered it the next day, despite having an issue with his trailer. I would definitely use him again.
13 lbs Pomeranian from Trenton, GA to Gulfport, MS (435 mi)
Nicest person, great communication, gps tracking, overall wonderful experience would trust CJ again and again! Reasonable price! Highly recommend 🫶🏾
31 lbs Shetland Sheepdog from Dartmouth, MA to The Villages, FL (1263 mi)
My first experience with Citizen Shipper and it went perfectly thanks to Todd. He picked up and delivered on time. He kept me in touch with my dog with photos and texts. He provided very comfortable quarters for my dog. I can very enthusiastically endorse and recommend Todd and would definitely use him again.
24 lbs Pembroke Welsh Corgi from Hebron, KY to Richmond, KY (101 mi)
A+++ Hire mom's, you won't be disappointed. Punctual and easy to work with, thank you!
64 lbs Sheepadoodle from Springfield, VA to Desert Haven, TX (1975 mi)
This has been an amazing journey for my pet Blaze. I did not feel comfortable putting him on an airplane by himself when I myself has anxiety with flying. With our recent move, me having to place him in a kennel for over a week, I know he would be skittish having to fly him out. I came across citizenshipper.com and it was the best decision for peace of mind for the both of us. Our driver, Kahu Delivery Service, owned by Melisa was very personable, she was on time, she kept me informed about Blaze’s wellbeing, her travel plans and stops to get to the final destination from Springfield VA to El Paso, TX. She sent me texts and videos continuously, showed each place they roomed for the night. I felt self assured and confident I made the right decision. SHE IS THE BEST AND GIVE HER HIGH PRAISES. Definitely ⭐️⭐️⭐️⭐️⭐️!! Thank you Melisa for a job well done.
4 lbs Australian Cattle Dog from Oak Ridge, NC to New Hanover, NJ (524 mi)
I just wanted to say what a wonderful experience it was to use Elena to bring home our puppies! She was kind and professional. She shared her location so I could see where they were during the day. She stopped and fed the dogs and let them play inside her vehicle. The vehicle was very clean. I would 100% recommend her to anyone looking for reliable honest service. 10/10
68 lbs Standard Poodle from Phoenix, AZ to Hurdle Mills, NC (2207 mi)
Dorie was super friendly with me & my Poodles. They arrived happy and stress free.I loved getting the photos she sent along the way of my babbies. Thank You !!!
9 lbs Cat from Chicago, IL to St. Louis, MO (309 mi)
A little late but thats not really anyone's fault. My kitty was safe and sound though and fair pricing, so thank you!
30 lbs Shiba Inu from Minot, ND to Conroe, TX (1571 mi)
Veronica was amazing about keeping in contact with us and sending us regular updates with photos at each rest stop. Her prices are reasonable and she expressed dedication to the safe and timely transportation of our dog from ND to TX. Could not recommend her more. If we ever need another pet Transport, I'm looking for her!
39 lbs Australian Shepherd from Albuquerque, NM to Chicago, IL (1337 mi)
The BEST!!!
6 lbs Biewer Terrier from Summerville, SC to Chester, SC (159 mi)
These guys were absolutely wonderful. I was very stressed out because I needed to get one of my girls transported same day and it was already after 4 pm so definitely late notice! But they were able to make it happen and were quite pleasant to deal with. Things were streamlined and easy and I know my girl was well taking care of! I will definitely continue using them when I have situations like this. Thank you all again!
6 lbs Chihuahua from Cabot, AR to Perry, FL (723 mi)
10/10 would definitely recommend!! Very very accommodating, very friendly, took great care of my puppies and got them to their new homes super quickly and safely!! Thank you so much!