CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
15 lbs Cat from Coolidge, AZ to Los Angeles, CA (428 mi)
Was able to hire and receive delivery of list cat about 500 miles away in less than 24 hours. Very satisfied with overall experience.
11 lbs Bichon Frise from Lebanon, PA to Oxon Hill, MD (155 mi)
Amanda as always the Amazing… My daughter Amarí loves her dog thanks again Amanda.
5 lbs Shih Tzu from St. Marys, GA to Delray Beach, FL (339 mi)
Tammy took excellent care of my new puppy. I would hire her again in a heartbeat!
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Cars and Light Trucks from San Diego, CA to Oklahoma City, OK (1318 mi)
Efficient, professional and communicative! Would use again!
7 lbs Cat from Los Angeles, CA to Palmyra, VA (2574 mi)
If I could give Tina more stars, I would! She was so sweet, thoughtful and communicative! She transported my daughter’s pregnant cat from Los Angeles, California to Virginia. She kept me updated via daily texts and any questions that I had were promptly answered. She arrived within a few minutes of her planned arrival. When she went to take the cat out of the carrier, much to both of our surprise, she had given birth to 5 tiny kittens! She came into the house and helped get mom and babes out of her carrier into the carrier that we had for her. All around, we were so happy with Citizen Shipper and especially Tina of B&T Transportation. I would not hesitate to use them again!😊😻🚐⏰❤️🌟
2 lbs Toy Poodle from Millersburg, PA to Boston, MA (402 mi)
London did amazing and kept me completely informed and included photos of my little baby the entire way! Unfortunately she ran into some very inclement weather which extended the delivery time a bit but again, I was totally updated and my only concern was that both London and Halo were safe! We can’t control Mother Nature! I would definitely recommend London and her team! Thank you so much London! Wishing you the absolute best.
7 lbs Cat from New York, NY to Nashua, NH (226 mi)
Extremely satisfied with Natalie and the shipping process. She was kind communicative and made sure our cat was very comfortable the entire time. I cannot recommend Natalie enough!!
50 lbs Golden Retriever from Charlotte, NC to Salt Lake City, UT (2035 mi)
Everything was great and according to plan!
70 lbs mixed from Torrington, CT to Yemassee, SC (862 mi)
My driver was great! she picked up my dog at last minute .was there when she said she would be and treated her like her own. Dixie actually sat up front with her...she arrived perfect nd happy. I received pictures and updates as she said I would. highly recommend
75 lbs Siberian Husky from North Las Vegas, NV to Cape Coral, FL (2543 mi)
Tina was incredibly fast, communicative and kind with our husky! First time using a transporter and so happy we were able to get him home safely with someone we trusted!
60 lbs Mixed Breed from Delray Beach, FL to Colts Neck, NJ (1207 mi)
JoJo was absolutely amazing transporting our dog Koda from Florida to New Jersey. She kept us updated the entire trip with location pins, voice messages, texts, and photos, which gave us so much peace of mind. Our dog even made friends with a cat she was transporting — it was the most adorable thing to see! JoJo is incredibly kind and sweet, and we felt completely confident that our dog was in great hands the whole way. When she arrived, she even surprised us with treats and toys, which was such a thoughtful touch. We are so grateful for her care and communication and would definitely use her again.
45 lbs American Bully from Miami, FL to Apopka, FL (250 mi)
First timer and these two kept me notified every step of the way while delivering my bully to her destination will be using them again soon.
Pets and Animals from San Diego, CA to Cupertino, CA (467 mi)
Zipp a Pet provided an excellent experience from start to finish! They were incredibly professional, kind, and attentive while transporting my two hamsters from San Diego to Cupertino. Throughout the journey, they shared real-time tracking updates, regularly sent photos, and gave my hamsters treats along the way, which made me feel very reassured. This was a wonderful experience, and I really appreciate the love and responsibility they showed toward my pets. Highly recommended!
18 lbs Cat from Tuscaloosa, AL to Roanoke, VA (575 mi)
The service was great. I think they took very good care of my cat, and they even extended the time that they were going to have him, when unexpected issues arose on our end.
40 lbs Mixed Breed from Atlanta, GA to Alexandria, VA (638 mi)
I am thoroughly impressed by On the Spot Luxury Pet Transport. Jaia was available for a last minute transport request when my other transporter fell through and was very accommodating. He also was very communicative and kept my up to date with the transportation plans between me and my foster. He took pictures of my doggie throughout the nearly 11 hour journey and kept me well informed the whole way! I highly recommend his services for the transport of your pet!