CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Kerry and Axle were a great match for us in delivering our puppy. He kept us updated and was extremely easy to work with. Our puppy was very relaxed and ready to play when he got here. Highly recommend them!
Thank you so much! We couldn’t of asked for a smoother move, at least for our dogs. They were treated so well one of them wouldn’t get out of the car 🤪. I highly recommend their services for any of your pet moving needs.
Anita was wonderful! She made sure to stay in touch with pick up details in the weeks prior to picking up our puppy. She sent us picture updates at pick up then updated us on the drive back. She took great care of our Toby during the drive and was so friendly to our family upon arrival. We highly recommend Anita and will use her for any future transporting needs.
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JoDee was wonderful and such a sweetheart. She kept us informed about her progress and ETA. I highly recommend using JoDee.
Angie and Thomas were both very friendly and brought our two dogs to us safely, however I was disappointed with several aspects of the transport. Firstly, I was told that our two dogs would be the only dogs in the car during transport. When they were picked up, there were at least 2 other dogs in the car, and at least one other dog in the car by the time they were dropped off. Secondly, I was told that our dogs would not be crated and could instead ride in the car with just a seatbelt harness. Both dogs were crated for the entirety of the drive (besides short breaks at stops). I would not have booked PuppyLoveRelocating Too if I had known that there would be other dogs in the car at the same time and that the dogs would be crated. Additionally, the transport was set to arrive at 10:30am, but didn’t arrive until around 4pm. Honestly, this wasn’t a big deal and was the least of my concerns with this transport. My biggest issue with this was that I was not notified of the delay until 15 minutes prior to the original drop-off time. Finally, one of our dogs arrived very overheated and was sick for the rest of the day after arrival. The transport was from TX to AZ in the middle of the summer, but I would have hoped that the car would be kept cool enough for the dogs, especially if they are being put in a crate in the very back of the car. Our dogs are with us and have fully recovered, which is all that matters, however, this transport was less than ideal.
Thank you so much Joyce for took care of my baby Wally , you are the best.
5 ⭐️! Highly recommend. Had never used a service like this before so I was weary at first. The fast responses, professionalism, and constant contact while my fur baby was traveling really eased my mind. Ladonna was so friendly, communicated eta, sent pictures and updates! Would definitely recommend or use again in the future. So happy to have my fur baby in his furever home. Thank you so much jazzys pet care!
Susan is absolutely wonderful! I don’t have a single complaint! Susan was punctual, caring, and a pleasure to work with! I received daily messages and picture updates and felt 100% confident that my dog was in great care. To top it off, my pet was delivered to me a day sooner than estimated, making for an even happier reunion! Thank you so much, Susan!
Very patient and caring. They took good care of my cat, send me updates, and took her to her destination right away.
They were very kind and continuously gave updates throughout the whole trip. If I ever have to transport a dog again I will only use them!
Precious cargo is a 5 + star company! I wish we could give more than 5 stars because I would give them a lot more! We were so nervous about transporting our puppy from Chicago to Arizona and precious cargo took such great care of our baby. From the moment they left Chicago we were informed every time they stopped to eat and run around with pictures and text. I will recommend precious cargo to anyone who is in need of a transport service. Great company with excellent quality service ran by great people. Their name says it all! Thank you precious cargo for bringing our precious cargo home!
Everything was great, thanks for your help 🤗
I am very satisfied with their service! They kept me informed, sent photos of my puppers, Lotus, and were very friendly! I would definitely recommend them AND will use them again if I require transport services again! Beautiful couple - keep doing what you are doing. You make a positive impact to these services!
Samantha drove my 3 dogs from Ohio to Texas. She showed up on time to pick them up and delivered them on time. She sent pictures, updates, and videos. Thanks again, Samantha!
Gregory was such a pleasure to work with! His communication was great, he made the stress from a last-minute cancelation with another transporter disappear and he was extremely patient with my pup during the pick-up. Thank you for getting my boy to me safely!