CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
35 lbs Goldendoodle from Surprise, AZ to South Lyon, MI (2028 mi)
Do not hesitate to hire this wonderful company! Excellent communication and speedy scheduling from Hayley, and driver Kristen was an absolute gem. I was "godmother" to my parents' dog Mollie, and when they both passed away within 4 months of each other I had to scramble to make arrangements to bring her from Phoenix to SE Michigan. On top of this, riding in cars makes her nervous, so I was worried about the stress of it all. I paid a premium for Mollie to travel solo. Kristen kept us well informed throughout the trip, and kindly shared her bed with my grieving pup. At first Mollie was bewildered by all the changes, but when they arrived at my home it was clear that Mollie had fallen completely in love with Kristen. In fact...she heard my other dogs barking and turned around and tried to get back in the car with her newfound best friend! :-) That is all the review this dog lover needs!! Thank you, ladies, for making a terrible time better.
35 lbs Boston Terrier from Kansas City, MO to West Yellowstone, MT (1195 mi)
Kept us updated with pictures and texts the whole way! Very friendly! Would definitely have him drive my animals again!!!
Pets and Animals from Dallas, TX to Charlotte, NC (1033 mi)
Really good service . Fast response to my concerns and all my pets arrived well
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Other Motorcycles from Fontana, CA to Riverside, CA (26 mi)
Luckily I found the best way to transport my beautiful vintage Honda cb 450. J. Moral was excellent and I highly recommend it as a solid 10 . Secure shipping and enclosed with a lift gate for easy loading. Best thing I could ever hope for. Flawless delivery
24 lbs Chihuahua from Cherry Hill Township, NJ to New Prague, MN (1200 mi)
**THE CONTENTS OF THIS REVIEW ARE CURRENTLY BEING EVALUATED**
6 lbs Companion Cross from Valliant, OK to Red Level, AL (633 mi)
I was very satisfied with the shipping and the driver was great. He gave updates through the trip.
67 lbs Mixed Breed from San Francisco, CA to Palm City, FL (2940 mi)
Colleen drove our car, our dog, and 2 cats from San Francisco to Palm City, Florida. She took excellent care of our vehicle and our pets, definitely went the extra mile. She provided regular updates and photos and did everything she could to keep our pets happy. And she even cleaned our car before she got to us. She is a friendly and warm person and I know my dog in particular will miss her! I highly recommend working with Colleen!
23 lbs Mixed Breed from Los Angeles, CA to Pasco, WA (1076 mi)
I hadn’t seen my dog in a very long time, and I missed her so much. I was really nervous because it was my first time using this app, and my dog shakes a lot and gets anxious, but Natalia brought her to me with so much love and treated her with great care and kindness. I definitely recommend her to anyone who wants to travel with their dog. She is incredibly reliable and patient. Don’t think twice about who should bring your dog to you! ❤️❤️❤️❤️❤️
31 lbs French Bulldog from Las Vegas, NV to Indian Land, SC (2232 mi)
Barbara is an Angel she rescued my brother and sister in law and niece and nephews French bulldog that went missing a year ago. From Las Vegas all the way to South Carolina. She sent pictures and updates every time they were in route during the journey and the minute they stopped for the night. She took care of Jax like if it was her own dog. Barbara is a loving and caring individual and she has a heart of gold for animals and people all I can say is God Bless Barbara and all she does for these animals and bringing them back to there family’s. Barbara I want to thank you again for reuniting Jax with his Family he is one happy pup again. All we can say is Thank You so much . If any one needs a person to transport your pet I would highly recommend Barbara. Great prices and great service. Thanks Barbara you are the Best.
65 lbs German Shepherd Dog from San Francisco, CA to Juno Beach, FL (3071 mi)
Jill did such a nice job delivering my dog safely and keeping me updated. Would book again!
2 lbs Teacup poodle from Richmond, CA to Dallas, TX (1734 mi)
Robbie was Great! Keep me informed of everything, even sent pictures ! You can feel the love and compassion in his voice and demenor! You can get any better than him! Thank you so much!!
20 lbs Cat from Atlanta, GA to San Francisco, CA (2494 mi)
very nice driver and very responsible
Racing Bikes from Tulsa, OK to Dallas, TX (264 mi)
Everything it was good Timing Delivery
48 lbs Yakutian Laika from Blaine, MN to Ault, CO (888 mi)
He was great, got Ison to me safely and right when he said he would. Highly recommend!
9 lbs Goldendoodle from Nevins, WI to West Liberty, KY (752 mi)
I cannot say enough good things about Tom!!! This is our first time using Citizen Shipper and everything went perfectly! It was almost too good to be true. He took great care of our puppy (even though he *literally* screamed all the way from Wisconsin to Kentucky. We had non-stop access to their location and Tom checked in all along the way. I can’t say enough about the service he provided and I would not hesitate to call on him again.