CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Great communication. Handled my pet with care and delivered faster than I thought. I would request them again if I ever need the assistance.
Nesta was amazing. I needed to get Moon back to Cali asap due to needing to move to Texas to take care of my dad. I felt comfortable the whole time communication was a strong point and moon was happy the entire time. Now my living situation is up in the air and may need to utilize her again and she is working with me and beside me due to me already dealing with the passing of my father. She is amazing and brings peace to an already stressful situation. I definitely hope her and Moon can cross paths again at some point in this life. Do not hesitate on her she is a must have person on your team with big moves and/or fur baby relocation.
Great communication and treated our girls well!! Thank you!!
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Do not book with her! She is a scam. She still has not refunded me my $300 + I sent her. She scammed me and never picked up my pets after telling me she was in the area on Sunday. Tuesday comes and when I call her she is going to tell me she doesn’t know when she will be able to pick up my animals because she is in traffic……. Only a BUM and somebody with a poverty mindset needs to go scamming people.
Great!! Thank you!! Great deal and great service!
Courtney & Lilly were great at keeping me updated on status of arrival of our 3 cats. They took great care of them and was flexible in the coordinating of the dropoff. I would recommend and use them again if needed! Thanks so much!!!
Amazing service & fast delivery !! Very happy I chose them to transport my pup . Very happy with Pawfect Partners . Will definitely recommend them & will use them again for future transportations ❤️
I can't say enough great things about Paul! He was an absolute pleasure to work with. He took extremely great care of our dog and lizard. He was a great communicator and sent lots of updates and photos. If we ever need this service again I will directly book him straight away! Paul, thank you again for all of your hard work and dedication to our pets.
SCAM! Would give zero stars if I was able to- they never showed up! They were great up front, answering all my questions, telling me what I wanted to hear. Took my deposit and then never showed up to actually complete the job. They also stopped answering my texts/calls the day before pick up was supposed to happen, which was a huge red flag. Do not go with this person!
Anna was absolutely perfect. She kept in touch, sent pictures and updates along the way. Made sure our Prince (rescue baby) was very comfortable and not scared during his transport. Definitely recommend her and will be using her for future transports. Thank you from Prince and his rescue :)
Working with Nesta and her pricing were platinum! She was organized, knowledgeable, and very easy to communicate with. This was our first time to use a transport service and she made it a smooth experience. We have already passed her name to friends and family that have had an exceptional experiences as well. Thx and good luck!
Great Experience! Miranda couldn't have done a better job keeping in touch before and during her drive. She took wonderful care of our dog. Would definitely use her again!
Easy coordinating and responsive
Very satisfied, communication was great and Ruby was in good hands.
Service was excellent, on time, very polite, all around 5 stars