CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
61 lbs Golden Retriever from Dallas, TX to Soddy-Daisy, TN (813 mi)
Judy was awesome! Very accommodating and great at communicating. She took great care of my dog!
4 lbs Cat from Wonder Lake, IL to Englewood, CO (1001 mi)
Absolutely PHENOMENAL! Consistent updates on our sweet kitten as well as updates on ETA and driving updates. So incredibly professional and outstanding. The kitten was so well taken care of during transportation with food, water and consistent bathroom breaks. THANK YOU MOM's Pet Transport, you were GREAT
Pets and Animals from Coral Gables, FL to Jersey City, NJ (1286 mi)
Donna offers a truly premium service. She is super communicative, sends tons of pics and really cares about animals and delivering 5 star service. I recommend her to anyone who loves their pets.
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25 lbs Chow Chow from Williston, ND to Queens, NY (1832 mi)
They were very nice and delivered my puppy’s quickly sent me update photos along the way and answered any questions and concerns I had would book with them again in the future!
150 lbs Saint Bernard from Diamond Bar, CA to Little Elm, TX (1393 mi)
Very statisfied!!!
30 lbs Cat from Jacksonville, FL to Henderson, KY (740 mi)
Excellent work and super responsive!
Furniture from Avon Park, FL to Cincinnati, OH (956 mi)
Delivered safely even in a snowstorm on a narrow street. Thank you!
35 lbs Soft Coated Wheaten Terrier from St. Petersburg, FL to Clearwater, FL (23 mi)
I was a little nervous. I’ve never used a pet courier service before. Chad was so nice and kept us informed from the time he picked up our boys. He took pictures when he picked them up until he brought them home. I’m extremely satisfied and I would definitely recommend and us this service and Chad again.
28 lbs Goldendoodle from Atlanta, GA to Los Angeles, CA (2182 mi)
Warnsey was exceptional! He was efficient, professional, and provided frequent updates daily. I immediately felt at ease sending our sweet 13 and 1/2 year old dog, Emma, with him from Atlanta to Los Angeles. Working with Warnsey was seamless and Emma was perfectly happy upon delivery. Warnsey is the best, I could not be happier with his service and absolutely plan to use him again soon!
8 lbs Cat from Kohler, WI to Bremerton, WA (2014 mi)
Was wonderful with some very cranky cats.
100 lbs Siberian Husky from Martinsville, IN to Orlando, FL (974 mi)
Arne was great! Sent video updates and got our husky moved. Even a snow storm didn't stop him!
14 lbs Belgian Malinois from Phoenix, AZ to Gillette, WY (1162 mi)
We were very pleased with the service we received. During the whole transport, there was constant communication and also pictures of our new pup. You can tell that he truly enjoys what he does.
65 lbs Labrador Retriever from Oceanside, CA to Gladys, VA (2564 mi)
They did a very good job with shipping my lab, this was a first time for me and I’m glad I did it here. Updated me daily with pictures and took the best care of my good boy. Would recommend Wallace to anyone thinking about shipping!!!
14 lbs Australian Kelpie from Idaho Falls, ID to Burnet, TX (1518 mi)
Well I have never used a pet transporter and if I ever did I would want to know all about them. I am a state law enforcement officer and naturally skeptical. I could not find anything but good comments and reviews about Luxury Pet Transport. Their prices were fair but I had not talked to them yet. I was really nervous trusting anyone to pick up two 8 week old puppies 1,000s of miles away much less risking being scammed. I accepted their bid and it wasn’t until I spoke to them that all my concerns had been laid to rest and I could tell they were pet and people lovers. Everything I was promised by Luxury was accomplished from updates every 4 to 5 hours to a flawless pickup and delivery. My puppies arrived happy and unstressed I could tell they were well taken care of. Oh and did I mention they delivered my puppies 5 days early . Luxury personnel are very professional all the way down to watching the weather for my pets safety. They had been watching the weather and saw the weather up north was suppose to be very dangerous the week of the agreed pickup and they showed great concern for my puppies well being. Luxury explained to me what was going on and asked if I would want them picked up a week early I answered yes. They contacted the breeder and arranged a pick up date along with location. I did not have to worry about one thing due to Luxury taking care of it all.
20 lbs Cat from Chicago, IL to Eden Prairie, MN (421 mi)
Tyler was great! Awesome communication before and during transport. He also went above and beyond during transport with our furballs who are not the best travelers. Would highly recommend!