CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
53 lbs Dalmatian from Woodstock, GA to New York, NY (892 mi)
i would 100% use rebecca again. she treated my dalmatian, gus gus, like a king. sent updates as they drove and we had life360 show us their every stop. he got to ride shot gun the whole way just about so i know he was super happy about that!! i cried so hard when i saw him for the first time after moving from atlanta to nyc. thank you so much, rebecca, for taking such beautiful care of my boy. thank you thank you thank you!
Tractor from Sibley, IA to Saint Johns, MI (767 mi)
Very good communication through whole process. Reasonable rates and the driver was very accommodating! Would use them again next time I’m in need! Highly recommend.
60 lbs Labrador Retriever from Ormond Beach, FL to Ocean City, NJ (970 mi)
Great lady -prompt kind , took good care of our lab . Would use her all the time if available
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21 lbs Russell Terrier from Jersey City, NJ to Munhall, PA (359 mi)
Jill was amazing - from start to finish, she just delivered 100000%! She reassured me multiple times and in all ways that I needed since this was the first time I had my dog transported. She’s a joy to work with and definitely would be getting her services again! Thanks again, Jill!!!
70 lbs Giant Schnauzer from Oklahoma City, OK to Cheektowaga, NY (1247 mi)
I just want to start off by saying Caesar handles everything very professional like he’s the owner. He is very kind and makes sure to reassure you throughout process to get your pet to you safely. I had a snowstorm up here in Buffalo New York and I told him no rush but he still got my puppy Saint here safely. I’m looking forward to booking with you again my friend. #GoBills
28 lbs Pomsky from San Jacinto, CA to Madera, CA (333 mi)
Karen was amazing! Great communication and prompt delivery of our beloved pomsky to her new forever home. Highly recommended service!
85 lbs Golden Retriever from Moorestown, NJ to Miami Beach, FL (1213 mi)
Jorge is fantastic! I had a negative experience with another company on here that was unreliable. Jorge was the exact opposite. Immediate communication, personable, caring with the dogs, and fast! He drive my digs from New Jersey to Miami in a little over 24 hours. I am so pleased with his service that I will be booking him every year and telling my pet owner friends. Jorge is a gem and you won’t be disappointed! Five stars!!
16 lbs German Shepherd Dog from Needham, IN to Dundee, MI (259 mi)
Sarah was fantastic, excellent communication very easy to talk to, very professional. I will definitely be using her again!
18 lbs Canaan Dog from Clarence Center, NY to Fort Myers Beach, FL (1397 mi)
Had excellent communication and service from Fetch & Fly Transport They kept us informed on the entire journey of our furballs from New York to Florida. Dogs arrived in great condition, definitely will use again
19 lbs Golden Retriever from Spokane, WA to Eureka, MO (1795 mi)
Kristin was so amazing!! She took care of our new baby like he was her own! When a small hiccup occurred she pivoted and it was seamless! I cannot say enough wonderful things about her! She was an EXCELLENT communicator!!! I knew everything her and our new baby were doing at all times. I never felt one second of apprehension with her at all. I would definitely utilize her service again and again going forward! I plan on telling everyone who will listen what a great experience this was! Book Kristin! You will not regret it!! Thank you so much Kristin!!!!
60 lbs Chocolate lab from Hockessin, DE to Port Charlotte, FL (1100 mi)
I had to get my sons dog he was in Delaware n had to get him to Florida. Jorge was great n could wait to reunite my son with his dog who he hasn’t seen in 3 months. Great communication sent pictures n have his location so u knew where they were. I highly recommend Jorge.
65 lbs Golden Retriever from Destin, FL to Eagan, MN (1338 mi)
Outstanding and Exceptional service in all facets! 4K Service provided clear and understandable information to us on what they would provide. Samantha answered all our questions and concerns about transporting our dog, Lilly. She kept us abreast with how our dog was doing along the way by text messages, photos of our dog, and where on the route she was. We will definitely, without hesitation or reservation, use her services again! Again, Outstanding and exceptional service! Thank you, Samantha! Tim ,Theresa and Lilly Woof! Woof!
70 lbs German Shepherd Dog from Youngsville, NC to Brentwood, CA (2809 mi)
Very nice, provided regular updates.
8 lbs Cat from San Jose, CA to Memphis, TN (2076 mi)
Great job transporting my cat to Memphis TN. I highly recommend and book again using Citizen Shipper
Cruising Bikes / Choppers from Wylie, TX to Linden, NJ (1528 mi)
Mr. Kryvdyuk the driver did an excellent job. Picked up the bike secured it well and completed the drop off with no problem. Very professional job, I would highly recommend his service.