CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shipment from Las Vegas, NV to Nolanville, TX
Olha was absolutely amazing! She kept me updated with pics and took such great care of our Ginger! Delivery was really fast too! You can’t go wrong with choosing her! Great customer service and you can tell that she really cares for your pet!
Shipment from Lansing, KS to Vancouver, WA
Great communication throughout the whole process. Questions were answered in a timely manner prior to booking. We had our bearded dragon transported and you could tell the driver did their research. Throughout the transport, communication occurred multiple times a day without having to reach out. There were some weather delays but were informed immediately and transport still occurred within the timeframe initially given. Highly recommend for your pet family.
Shipment from Rockville, MD to Sarasota, FL
Adam just delivered our new dog from Md to fl, I am new to this platform. I can’t say enough about Adam he was so responsive and on top of all the details. I was adopting a new dog I had never met. He treated the dog wonderfully and kept me posted from pick up to drop off. He went above and beyond he loves dogs you can tell. Very kind and knowledgeable man. I would recommend him to anyone looking for a kind respectful and responsible person to care and transport their pet. Thank you Adam
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Shipment from London, KY to Duluth, MN
Great communication, kept us updated, and he was the most affordable
Shipment from Thompson Ridge, NY to Brockport, NY
Sabrina was wonderful. You’re making a mistake if you don’t look her up and use her service to transport your pet.
Shipment from Harlingen, TX to Bakersfield, CA
Carrie was absolutely amazing! He kept our pup safe, comfortable, and well cared for the entire trip. You can truly tell how kind and attentive he is—he treated him like his own. We loved the daily updates, pictures, and location check-ins, which gave us so much peace of mind. This was my first time using a service like this, and I felt completely assured and comfortable with my pet’s arrival. We’re so grateful and would highly recommend Carrie to anyone needing pet transport. Feel confident booking with him!
Shipment from Channelview, TX to Phoenix, AZ
I had an excellent experience with Mindy. From the very beginning, she stayed in constant communication with me and were always kind, responsive, and professional. They kept me updated throughout the entire trip, letting me know how my dog was doing at all times, whether he wanted to eat, drink water, or go out. That gave me so much peace of mind. The trip from Texas to Phoenix was incredibly fast and efficient. My dog was picked up at 7:30 AM and safely delivered around 2:30 PM the next day. He arrived healthy, safe, and well cared for. I truly appreciate the level of attention, honesty, and dedication. I would highly recommend their services to anyone looking for a reliable and caring pet transporter. Thanks Mindy!
Shipment from Lubbock, TX to San Antonio, TX
Amazing communication and fast delivery! Would definitely recommend.
Shipment from Fort Lauderdale, FL to Plano, TX
Incredible people, incredible service! Christina and her husband made the entire process a dream. This process can feel a bit scary sending your animal off, but Christina was so kind and communicative from the very beginning. Christina is such a kind soul and truly made me feel comfortable. They provided consistent updates, photos, and gps tracking! They transported our dog from FL to TX in record time, they drove nonstop to Texas from our home in FL! Pick up was seamless and drop off was seamless! If you need pet transport, book Christina asap!!!! Great people who provided great service! Would book her EVERY time!
Shipment from Dallas, TX to Commerce, TX
Excellence and Dedication! Smooth ride the whole way! Our case was a rescue with special needs that needed a ride on the spot from the shelter and Bark and Ride was there! We are grateful and blessed they came to the rescue!!!
Shipment from Wynnewood, OK to Springfield, OH
did a great job arrived exactly when she said, and puppy arrived safe and happy
Shipment from North Wilkesboro, NC to Columbus, GA
I’m so satisfied Mr. Adam delivered my baby just like he said he would. He communicated well and brought my baby to me in perfect condition.I highly recommend him
Shipment from Fresno, CA to Fontana, CA
I am very happy with my service! Jesse provided great communication and brought my fur baby home safely!
Shipment from Compton, CA to Poway, CA
Absolutely perfect communication — everything went exactly as agreed. If I ever need to ship something from that area again, Arthur will be my only choice.
Shipment from Ridgecrest, CA to Port Orchard, WA
Very kind, good communication, prompt, and professional. I would recommend and also use him again if I ever need it.