CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Great communicator.. timely and reliable.
Wow great service and smooth process. Highly recommend A++++ !!!!
Amazing communication. Pick up and delivery on time.
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I was more than satisfied. My dog, is skittish with new people for at least a week or two. In the picture Part sent me the first day. Etta looked like she had a new best friend. I would definitely use her services again.
Transport Never happened If I could rate this couple a minus 5 I would. When I contacted to confirm pickup and our entire move was arranged flights, movers, and all they contacted 3 days later to tell me the pickup would not be for another 5 days. My cats were completely traumatized since they were still in my home when the movers arrived their explanation they stuck in California waiting for a car part. Why did it take 3 days to tell me. Either they were on vacation or overbooked both inexcusable. Don’t risk your fur babies to these people.
If I could give him 10 stars. Matt is an incredible animal caretaker. With decades of experience he immediately made my feel safe and comfortable. He is knowledgeable and helpful when it comes to catching cats gently and carefully. Communicated with my cats in a sweet and loving way. Would never want to use anyone else. Thanks so much doll 😻😻😻😻😻😻😻💗
Communication, quickly responds, professional, delivery time. I will definitely be using his service again, for future deliveries. Thanks Ryan!!
Peter transported my son's dog Bruin from Maryland to California in December 2022, and everything went really well. He was communicative and caring.
if i could give 1000 stars, i would. she was incredible. totally communicative, understanding, on time and managed to send videos and photos throughout the journey. you are in amazing hands with esmeralda!
It's unfortunate so many of us were scammed by this person. I suggest you all dispute the charges. I got a different story then any mentioned here. This is not something to mess around with and I hope everyone recouped and had a good transport. Maybe it's a blessing we didn't leave our pets with this irresponsible person.
Paws on Wheels did an amazing job with getting our new puppy across the country! We chose Paws because it felt like they were more personally interested in the safe and comfortable transport of our puppy. I'm very glad we did. Our puppy had a lot of stress in transit, but Paws took their time and prioritized the health and comfort of our pup over their schedule. We're very happy they did, even if it took a little extra time to get here. Along the way, we received lots of updates and pictures. Great communication! Thanks Heather and Ashley!!
Extremely personable and very sweet. Megan was such a joy to have transport my moms cat from Miami to Texas. If I ever need animal transport servicing again I will definitely be using Megan. She went out of way to keep Lola one extra night since we landed so late the night before and we were very appreciative of that. Thank you Megan!!!
David did a great job delivering my 4 year old dog. He took care of him like his own dog. He fed him and walked him on time during the journey and shared pictures, videos and audio messages to keep me updated. He is the best driver and pet delivery person you can find!! I highly recommend him.
I highly recommend! Due to some mishaps our puppy was delivered a little late but we were sent photos and updates along the way just as we were promised! We are so happy we have our little guy at his new forever home! 🐾 Thank you for taking great care of him and getting him to us safely!! ❤️
Great customer service! I didn’t get to go through with the booking due to unforeseen circumstances on my end but I would definitely come to them again if I have the need for pet transport.