CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
16 lbs German Shepherd Dog from Needham, IN to Dundee, MI (259 mi)
Sarah was fantastic, excellent communication very easy to talk to, very professional. I will definitely be using her again!
18 lbs Canaan Dog from Clarence Center, NY to Fort Myers Beach, FL (1397 mi)
Had excellent communication and service from Fetch & Fly Transport They kept us informed on the entire journey of our furballs from New York to Florida. Dogs arrived in great condition, definitely will use again
19 lbs Golden Retriever from Spokane, WA to Eureka, MO (1795 mi)
Kristin was so amazing!! She took care of our new baby like he was her own! When a small hiccup occurred she pivoted and it was seamless! I cannot say enough wonderful things about her! She was an EXCELLENT communicator!!! I knew everything her and our new baby were doing at all times. I never felt one second of apprehension with her at all. I would definitely utilize her service again and again going forward! I plan on telling everyone who will listen what a great experience this was! Book Kristin! You will not regret it!! Thank you so much Kristin!!!!
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60 lbs Chocolate lab from Hockessin, DE to Port Charlotte, FL (1100 mi)
I had to get my sons dog he was in Delaware n had to get him to Florida. Jorge was great n could wait to reunite my son with his dog who he hasn’t seen in 3 months. Great communication sent pictures n have his location so u knew where they were. I highly recommend Jorge.
65 lbs Golden Retriever from Destin, FL to Eagan, MN (1338 mi)
Outstanding and Exceptional service in all facets! 4K Service provided clear and understandable information to us on what they would provide. Samantha answered all our questions and concerns about transporting our dog, Lilly. She kept us abreast with how our dog was doing along the way by text messages, photos of our dog, and where on the route she was. We will definitely, without hesitation or reservation, use her services again! Again, Outstanding and exceptional service! Thank you, Samantha! Tim ,Theresa and Lilly Woof! Woof!
70 lbs German Shepherd Dog from Youngsville, NC to Brentwood, CA (2809 mi)
Very nice, provided regular updates.
8 lbs Cat from San Jose, CA to Memphis, TN (2076 mi)
Great job transporting my cat to Memphis TN. I highly recommend and book again using Citizen Shipper
Cruising Bikes / Choppers from Wylie, TX to Linden, NJ (1528 mi)
Mr. Kryvdyuk the driver did an excellent job. Picked up the bike secured it well and completed the drop off with no problem. Very professional job, I would highly recommend his service.
65 lbs Bernese Mountain Dog from Michigan, MI to Los Angeles, CA (2290 mi)
Literally could not have asked for a better transport experience! He knew I was hesitant after having a not-so-great experience with a driver on here before, but he reassured me, made sure to call me so we could walk through the drive, and stayed in constant communication throughout the trip. Just trust me, Travis will not disappoint.
14 lbs Chihuahua from Mont Clare, PA to Mishawaka, IN (650 mi)
I was very nervous to try this and the driver was incredibly communicate and very warm. I would absolutely recommend this company and this driver in particular, who seemed to do many things to try and minimize the stress of the situation for my dog.
20 lbs Golden Retriever from San Diego, CA to Gainesville, FL (2329 mi)
Transport was perfect. We received photos of the entire journey.
22 lbs Goldendoodle from Davie, FL to Farmington, AR (1278 mi)
Very terrible Witt communication did not want give back deposit as. Situation was explained!
28 lbs French Bulldog from Albany, NY to Arcadia, FL (1324 mi)
Very pleased with the service we received. Great rates, very responsive and honest. Sent us updates and pictures often. Will definitely recommend them and use them if needed in the future!
50 lbs American Bully from Austin, TX to Twentynine Palms, CA (1283 mi)
Arthur and Rebecca did amazing with bringing my Layla home from Texas to California. They kept me updated the entire way and treated Layla my dog like she was a part of their family. Would recommend them to anyone looking to transport.
25 lbs Cat from Mansfield, CT to Fort Collins, CO (1885 mi)
Bill Gates did an excellent job taking care of our kitties and was extremely communicative throughout the journey with videos and travel updates. So glad that we found him!