CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
20 lbs Australian Shepherd from Whitwell, TN to New York, NY (861 mi)
Pup arrived safely!
Cars and Light Trucks from Pelham, AL to Lincoln, RI (1162 mi)
Mike was great to work with. Super fast communication and booking. Got it there right on time too!
Racing Bikes from Los Angeles, CA to Brooklyn, NY (2797 mi)
Great experience ! Fast and well done, definitely recommend
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13 lbs Shih Tzu from Atlanta, GA to Orlando, FL (453 mi)
Driver never communicated after the day of booking and never showed up.
25 lbs Great Dane from Mount Vernon, IL to Springfield, PA (851 mi)
Excellent service. Out air tag on so could track progress. Very professional
65 lbs Golden Retriever from Herriman, UT to Hall, MT (506 mi)
Sean did a wonderful job. He transported my boys from SLC to Montana and he gave regular updates. His communication was 10/10 and he was very friendly to chat with at drop off.
45 lbs Goldendoodle from Gladwin, MI to Jacksonville, FL (1139 mi)
TJ did a wonderful job. He was knowledgeable on handling dogs. He gave picture updates regularly and shared his location with me for the entire trip. I am very impressed with his service!
30 lbs Cane Corso from Stockton, CA to Brentwood, TN (2262 mi)
Couple of paws was great. Received pictures a couple times a day and they did everything they said they would do with no surprises. If you texted them they responded. Thank you so much and will definitely use them again.
20 lbs Boston Terrier from North Fort Myers, FL to Spring Hill, FL (183 mi)
D.H was very quick to respond to our messages and brought our dog on very short notice to us. Thank you very much. Highly recommended.
4 lbs Dachshund from Hendersonville, NC to Freeport, FL (486 mi)
Danny was amazing !! Picked my brand new pup up and got her to me safe and sound !! Communication was incredible ! What a blessing ! Thank you !!
22 lbs Miniature Poodle from Murfreesboro, TN to Tomball, TX (804 mi)
⭐️⭐️⭐️⭐️⭐️ Michael was absolutely wonderful! His communication throughout the entire trip was excellent—he kept me updated and even called so I could talk to my dog to comfort her during the 12-hour ride. Our dog is very timid and not friendly with strangers, but she arrived safe and calm thanks to his care and patience. He was punctual, professional, and clearly loves what he does. I would highly recommend Michael to anyone looking for a trustworthy, compassionate pet transporter!
40 lbs Mountain Cur from Honolulu, HI to Indianapolis, IN (4343 mi)
Excellent communication. If you’re shipping your pet from Hawaii or to Hawaii, Tricia is the only real answer. Could not be happier with the experience!
5 lbs Cat from Century, FL to Davenport, FL (471 mi)
Amanda was easy to work with, a good communicator, and gave me frequent updates. I'd definitely book her again!
11 lbs Cat from Scranton, PA to Ortonville, MI (576 mi)
Heather was terrific! Right from her first interaction with me through messaging, I knew I trusted her. Heather was accommodating, kind, timely, and affordable. My new feline family member arrived happy and calm; not stressed or fearful; To me, that says a lot about her ride to here. I recommend Heather Y. I am grateful for her services and for her good care of Mimi.
45 lbs Rottweiler from Athol, ID to Idaho Falls, ID (496 mi)
Great to work with, she treated our Rottweiler like one of her own. Easy to get ahold of and she was great at getting us updates throughout the trip.