CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
14 lbs Cat from New York, NY to Hamilton, OH (631 mi)
Was wonderful ! Very communicative and got Gravy to her destination very quickly !!!! would highly recommend 10/10 !!!!!!
30 lbs American Staffordshire Terrier from Vallejo, CA to Lillington, NC (2851 mi)
I can't say enough good things about the incredible job CJ did driving my dogs across the countryâfrom California to North Carolinaâin my own vehicle. From start to finish, he went above and beyond to ensure their comfort, safety, and happiness every step of the way. He kept in touch throughout the trip with regular updates, photos, and texts, which gave me total peace of mind. It was clear that he genuinely cared for my dogs like they were his own. He made thoughtful stops to give them breaks, kept them on their routine, and handled everything with patience and professionalism. Transporting pets long-distance can be stressful, but this experience was completely smooth and stress-free thanks to him. My dogs arrived happy, healthy, and relaxedâand I couldnât have asked for a better person to trust with their care. If you're looking for someone dependable, compassionate, and incredibly responsible to transport your pets, I wholeheartedly recommend him. Truly a five-star experience!
34 lbs Mixed Breed from St. Charles, IL to Hackettstown, NJ (787 mi)
Great service and communication and wonderful handling of the pups.
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Pets and Animals from Pensacola, FL to Texas, TX (707 mi)
She was amazing, best pet transportation ever!!! If i ever need another transportation for my ferret definitely will book her again! I love how she was on time and she kept me updated on her for the travel.đđĽ°If i could give this a 100 stars i would!!
100 lbs Goldendoodle from Danville, CA to Cary, NC (2829 mi)
Riley loved him! Very fast and efficient! Highly recommend. Will use him againâ¤ď¸
20 lbs German Wirehaired Pointer from Holly Springs, NC to Detroit Lakes, MN (1412 mi)
Jacob was very good at keeping me informed and up to date the whole way. My puppy got a scrape on her leg right before being shipped, and he kept up with her meds and kept an eye on how she was healing. He competent and responsive and I would recommend him.
61 lbs Labradoodle from Midway, UT to Naples, FL (2483 mi)
We were very satisfied with Haleyâs VIPaws service. Her shipping method was accurately described beforehand and followed through with. She kept us informed with texts and pictures the entire trip. Haley is very kind and genuinely cares about your pet, I would definitely recommend her company.
30 lbs Australian Shepherd from El Dorado Hills, CA to King of Prussia, PA (2768 mi)
Great experience-door to door was fantastic
20 lbs Jack Russell terrier from Boaz, AL to Parsonsfield, ME (1250 mi)
We recently adopted a 5 month old puppy. We wanted to use a specific breeder in Alabama where our last dog came from. We now live in Maine and have never used a pet transportation company before. I was really nervous. I had no idea what to expect. All my worrying was for nothing! Kristin was fantastic!! She picked up my puppy on a Wednesday morning and my new bundle of joy arrived Thursday evening. She sent photos and videos along the way. She was very responsive to any questions I asked. She even stopped for the night at her parents as they were on her route and sheâd have to stop for the night anyway. She sent me videos of him getting love and attention. I live pretty rural and she had no issues getting my pup to me safely. I canât say enough about her. I would definitely use this company and especially Kristin again if I ever need to!
27 lbs Pembroke Welsh Corgi from Savannah, GA to Shoreline, WA (2941 mi)
They are life savers. I had a bad experience with another rider and they stepped up on short notice. They kept me updated all through out the trip. If I can give them more than 5 stars I would. Thank you again â¤ď¸â¤ď¸â¤ď¸
16 lbs Cat from Leesburg, VA to St. George, UT (2270 mi)
We were originally going to fly with our cat, Brandy, to Utah but decided to go with Artemis Elite Dependable Transport Services instead. Best decision ever!!! Ashlyn arrived on time at our home in Leesburg, VA and quickly put me at ease. She was very kind and loving. She assured me that she would be in touch a few times a day with updates and pictures and she delivered on her promise! Brandy arrived at our new home in Utah just a few days later. I can't say enough kind words for Ashlyn and Artemis Elite. I would hire them again in a second.
65 lbs Border Collie from Kernersville, NC to McCall, ID (2468 mi)
They were absolutely amazing. Traveled across the country for our pup. We would get the most cutest update photos with the travel. Really sweet and reliable. Definitely would trust them with all our pet travels.
11 lbs Pug from Midland, TX to Falls City, TX (375 mi)
5 Stars - Exceptional Service & Care Steven was an absolute delight to work with! From start to finish, his professionalism and cheerful demeanor made the entire transport experience outstanding. What truly sets Steven apart is his genuine care and attention to detail. He provided the best pictures and videos throughout the journey, giving us complete peace of mind and wonderful memories to cherish. His polite and friendly approach made communication effortless and enjoyable. We are thrilled to have Steven as part of our team and really look forward to working together more, especially with shelter, rescue, and foster pets. His dedication and compassionate service make him an invaluable asset to US Pet Alliance. Highly recommend Steven for anyone looking for reliable, caring, and professional pet transport!
6 lbs Chihuahua from Lamar, MO to Wentzville, MO (271 mi)
100% satisfied, clear fast communication, very fair price, let me track my pup the entire way, made him a priority and sent me a picture. Great service and I highly recommend.
150 lbs Great Dane from Newbury, VT to Jasper, TX (1795 mi)
These guys were great. I couldnât have asked for them to be any better. They are so good with animals. I have two Great Danes over 150 pounds and it was no trouble for me to get their services. Great communication and I will definitely use them again.