CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shipment from Virginia Beach, VA to Columbus, GA
Thank you so much for the amazing job
Shipment from Mount Cory, OH to Coolidge, AZ
Kimberly was beyond amazing transporting our 3 weims from Ohio to AZ. Very good communication and pictures of them. She was prompt, kind, cared for the dogs adequately. Couldn't ask for a better first-time experience having to do this.
Shipment from Milton, FL to Phoenix, AZ
Christina and her husband were absolutely wonderful to work with from start to finish. Their communication was clear, consistent, and thoughtful throughout the entire process, which made everything feel so easy and stress-free. They went above and beyond by sharing their location during the trip, sending photos and updates along the way, and making sure we always felt informed and comfortable. What meant the most to us was how calm and happy our new pup was when he arrived—it was clear he had been well cared for the entire journey. You can truly tell they care deeply about the animals they’re transporting and take a lot of pride in what they do. We’re so grateful for their help in bringing our pup home safely. We couldn’t have done it without them and would highly recommend them to anyone looking for a reliable, kind, and professional experience.
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Shipment from Tampa, FL to Eugene, OR
Be careful who you book with this boy couldn’t make it on the plane and made it very difficult to get my refund back and he’s rude af. Good luck hopefully he’s not mean to these puppies to
Shipment from Orland, CA to San Diego, CA
Bradley was wonderful every step of the way as he was bringing our puppy down from Northern California! Kept us updated the whole drive, and set us up with an app to track him. He brought our pup into the hotel with him. I would recommend Bradley to anyone looking for transport!
Shipment from Spartanburg, SC to Street, MD
Our rescue puppy got here happy and healthy!! Having the link to track the progress was great.
Shipment from Windermere, FL to Salt Lake City, UT
These guys were awesome in every way! Great communication from start to finish. They coordinated a very long trip from Orlando to Salt Lake City to get our puppy comfortably and safely across the country. They took him by himself and stopped at dog parks and hikes. They have GPS and we were able to track him the whole way. They sent pictures the whole way. Highly recommend them
Shipment from Laurel, NY to South Elgin, IL
They shipped my boat from New York to Illinois. They were amazing and very helpful. They made the process so smooth.
Shipment from Friendswood, TX to Shawnee, KS
Jenni communicated with me throughout the trip providing updates as the day went on. Puppies arrived happy, safe and sound! Would definitely use them again!
Shipment from Panama City, FL to Clear Spring, MD
I could not have ask for a smoother process. I was notified by the seller of our boat that it was picked up with care, and I can confirm it was delivered with that same care. K&M was in constant communication with me throughout the delivery process with notifications as he went through every state from Florida to Maryland. I am very happy i entrusted K&M with our boat transport and would gladly recommend them to anyone needing transport services. I will definitely be keeping his number.
Shipment from Hales Corners, WI to Casselberry, FL
A great experience!!! I highly recommend Ian for your transportation needs.
Shipment from Fort Worth, TX to Beverly Hills, MI
Such an easy couple to work with. They were great with my cats and made great time on the drive! Would definitely recommend.
Shipment from Folly Beach, SC to Seattle, WA
Laurie is a very good pet nanny! She has clear communication, punctuality and friendliness. She is head and shoulders above the last company I hired for a nanny!
Shipment from Union City, TN to Rahway, NJ
Excellent service from beginning to end.
Shipment from Arlington, WA to Valley Springs, CA
We had a wonderful experience with Shalindra transporting our 8 week old puppy from Washington to California. She was professional, punctual, and extremely communicative throughout the entire trip. She provided frequent updates, shared her location, and kept us informed every step of the way, which gave us so much peace of mind. What we appreciated most was the care and thoughtfulness she showed toward our puppy. She made sure he was never left alone in the car during her stops, and because he was only 8 weeks old and not fully vaccinated, she was careful not to place him on the ground. She also ensured he stayed hydrated and kept him comfortable with both a blanket and a sheet, allowing him to cuddle in and adjust based on his comfort and temperature. When she arrived, it was clear how well he had been cared for. He was very attached to her and comfortable in her presence, which spoke volumes about the kindness and attention she gave him throughout the trip. It was clear that she genuinely cared about his safety and well being during the journey. He arrived safe, calm, and well cared for. We are truly grateful for her professionalism, kindness, and reliability, and we would absolutely recommend her to anyone needing pet transportation.