CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Great communication with both the dispatch and driver. The delivery speed was very good, this delivery went much much better than the one I’ve booked through here previously with a different company. Would recommend.
Finding someone to transport a puppy isn’t something we do everyday, so there’s obvious apprehension, but Crystal really was awesome about the entire process. Quick to communicate and she took the best care of our little one! I definitely made the right choice with her and would recommend her to anyone needing pet transportation!
We were extremely satisfied with Donna she was amazing. We got videos all the time she texted me about him all the time too. He was amazing the GPS tracking was also nice we could plan are schedules around when she was going to get here. Definitely recommend Donna to anyone looking for pet transportation!
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110% use Chuck again!! The nicest and most professional individual. He went above and beyond to get my boat to me ahead of schedule for my daughter leaving for college. Even backed into my hard to part driveway for me to get ready to go. Communication all the way through the journey and was great on the pickup to the seller.
Absolutely fantastic experience! Great communication throughout the trip of taking our dog and cat from CA to WA. Took amazing care of our pets and they arrived to our new home very happy and healthy. Will recommend to anyone needing pet transport service! Cannot thank them enough!
Went above and beyond. She helped us transport our beloved fur baby to her destination. She kept us informed through messages on how our dog was doing. She even gave us a ride to the airport to our house!. That's what I call a great service. Thank you so much for your help.
This is my first time trying let ground ship service, Cezary is amazing! My texts will always get response, and my dog is now safely arrive our new home! Thank you again for amazing transportation.
Words truly cannot explain how this young couple takes their business so serious and so loving to our animals that we all cherish so much. The world truly needs more people like these two. God bless you both. I know have two more wonderful friends and in in my life now, my three cats were delivered to me just like I did at myself. Once again from the bottom of my heart I can't thank you both enough.
I booked , and when I said I pay cash when delivery was completed. I was told they only do business with payment 50%up front. I refused to pre pay. So we have a problem
Kim was absolutely amazing every step of the way! Or should I say every mile of the way! She brought us our puppy and kept in contact the entire time! She was so kind and friendly and took wonderful care of our new baby Stormie Rayne! Highly recommend Kim if your need your furbaby transported!
Was Great experience with them, I sent my girl with them to Texas, With updates and confirmation of him being safe. 10/10 experience.
Omar was wonderful to work with! After just having had a bad experience with another company on here we were pretty apprehensive, but Omar really put our fears to rest. He was open & candid through the whole process. Even when one of his flights got delayed, that didn’t directly affect us, he gave us a heads up, and made alternate connections so that our pick up and delivery wouldn’t be delayed!! He also sent updates when boarding & landing with our little guy, as well as a picture of him stretching his legs in between flights. If ever we need to transport our dogs again, we would definitely schedule with Omar!! Thank you for taking such good care of him!
yeah i booked with them and they never showed on the contracted time/date and said oh we can do this next week. meanwhile the camper seller was sitting on the side of the highway at a rest area waiting for them. this company is not a direct driver, they are a middle man whi tgen finds a driver and takes a fee
Heather was great and extremely responsive. I was very anxious about Ari making the trip but her professionalism and care made me feel at ease during. I would highly recommend her to anyone needing to transport their pup and wanting peace of mind that they’re in safe hands.