CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
4 lbs Cocker Spaniel from Tupelo, MS to Bristol, CT (1187 mi)
Brianna is EXCELLENT!! Pictures along the way. Great communication. Would definitely use again & recommend
58 lbs Chow Chow from El Monte, CA to Des Moines, IA (1672 mi)
I had the best experience using this transportation service for my dog! From start to finish, they were professional, caring, and made sure my pet traveled safely and comfortably. Communication was excellentâthey kept me updated every step of the way, which gave me real peace of mind. My dog arrived calm, happy, and well cared for. I truly appreciate the kindness and attention they showed throughout the whole process. Highly recommend this service to anyone who wants safe and reliable pet transport!
28 lbs Mini Goldendoodle from Wantage, NJ to Sag Harbor, NY (158 mi)
Very empathetic and caring. We were pleasantly surprised at our experience with "Zay"
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34 lbs Cocker Spaniel from Woodbridge, VA to Riverview, FL (895 mi)
Outstanding in all matters
Pets and Animals from Boston, MA to Newark, NJ (223 mi)
Jose at Wagginâ Wheels went out of his way to help me get my son and his ferrets back from Boston to Newark. He was very flexible and accommodating since it was last-minute. He gave five-star service!!! Thanks so much.
32 lbs Kangal from Walkerton, IN to Millstone Township, NJ (739 mi)
Absolutely wonderful!!! I cannot say enough good things about this shipper. My puppy came from a farm and had never been in a car or anywhere. She took so much care making her comfortable for the trip and her daughter sat with her the whole time. â¤ď¸â¤ď¸
32 lbs Heeler mix from College Station, TX to Hillsboro, TX (121 mi)
Fantastic service! Very loving and caring for our rescue dog. Robbie goes above and beyond with his service and is very detailed oriented and on time. We will use Robbie again. Thank you Robbie!
All other items from Anacortes, WA to Gig Harbor, WA (125 mi)
Carla went so far above and beyond for me today. She met me at the Anacortes Ferry Terminal and personally drove my handmade Christmas wreath all the way to Gig Harbor during wild, windy weather and I felt completely at ease the entire time. She is incredibly kind, warm and friendly, and clearly takes pride in what she does. The care she showed for both the wreath and the delivery was exceptional. I am so grateful for her and would trust her again in a heartbeat- I plan to contact her about more wreath and floral arrangement deliveries in the future. I highly, highly recommend Carla to anyone needing a dependable and thoughtful delivery. Thank you again Carla! It was so wonderful to meet you!
21 lbs Bullmastiff from Bryant, AL to Naples, FL (760 mi)
The best service ! Communication was great, made me feel comfortable the whole time with continuous updates. Took very good care of my puppy , i highly recommend and would definitely use again. Also pricing was very reasonable . Thank you !
43 lbs Border Collie from Fort Moore, GA to Durant, OK (836 mi)
Extremely happy with our service provider. Always kept me updated on how Willow was doing. Picked up and arrived when he said he would.
2 lbs Yorkshire Terrier from Boise, ID to Rapid City, SD (962 mi)
Bradley kept in constant communication from before puppy pickup, to gps tracking and videos during travel, to a handoff dressed in Christmas attire. He made an anxious time FUN. I wish him a Merry Christmas
32 lbs Pomeranian from Purcellville, VA to Traverse City, MI (739 mi)
June picked up my two dogs in Virginia and delivered them to Traverse City, Michigan. She followed the schedule of two days perfectly despite some heavy snow along the way. Throughout the trip she sent videos and I could follow her on Life360 in real time. I definitely recommend her and feel she took wonderful care of my dogs, in fact one of them wanted to go with her when she left.
93 lbs Bernese Mountain Dog from Tucumcari, NM to Chicago, IL (1165 mi)
Danny did a phenomenal job; professional transport from New Mexico to Chicago. Would highly recommend using him for your pup transfer
12 lbs Cat from Watertown, MA to Rochester, NY (386 mi)
Awesome experience. Super easy to coordinate and communicate with. They were on time and provided updates and pictures along the way. Our cat was chill and happy under their care. 5 star service!
46 lbs Basset mixed from New Rochelle, NY to Chicago, IL (811 mi)
Morgan was very nice and made great contact with Oscar right away. She kept us informed of the different stages of the long trip. Oscar arrived safe in Chicago and was delivered to his "aunt" house.