CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Average Rating
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shipment from Buellton, CA to San Diego, CA
I would definitely recommend ADL Logistics for auto transports. We certainly had a few bumps in the road (no pun intended), but they really came through in the end. My contact was Rod. He was fantastic. I had a (huge) issue with an inoperable car sitting in the middle of nowhere, and I initially questioned a couple of the things he told me about how things typically work on resolving such an ordeal. But after a lot of research of my own, I learned that Rod was 100% truthful, honest, and accurate in everything he said. My trust with ADL is very high at this point. The communication was truly unbelievable. Virtually instant, like texting a friend. First off, I should also recommend CitizenShipper. That platform was way better than uShip in my opinion. Once I booked ADL, the communication was effortless. Truly like texting a friend. That alone was worth the 5 stars. The driver they found to transport my car, Clinton, was also great to deal with. Very friendly, calm in his ways, and knowledgeable about moving cars. I tipped him upon delivery (and you should, too!). Overall, despite the obstacles we faced as a collective team, I had a great experience with ADL Logistics. If I ever need a car transported again in the future, I'll reach out to them without hesitation. Between the constant communication, endless support from Rod, and the perfect transport by Clinton, this is an easy 5-Star review. Not even a question.
Shipment from Los Angeles, CA to New York, NY
This was my first experience using Citizen Shipper. What a fantastic service! Robert was so great and it all lined up perfectly! He is communicative, send pics, and kept us updated. Take this mans bid, you wont regret it. Thank you again, Robert!
Shipment from Odessa, TX to Tampa, FL
Speedy and very professional experience. Clear communication from beginning to end. Thank you!
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
Shipment from San Francisco, CA to Ketchum, ID
Would 100% use her again! Best transport experience yet. Highly recommend
Shipment from Glenn Heights, TX to Litchfield Park, AZ
Definitely will trust them with any of my dogs, my boy Nino made it here perfectly the dates were kind of late but still made sure he got here and safely appreciate them guys.
Shipment from Parker, CO to Lexington, KY
We trusted Heather a few weeks ago to transport our 60 lb pitbull mix from Colorado to Kentucky. The whole process was super easy and she had amazing communication. She picked our dog up in the afternoon and had him delivered the very next evening which was exactly what we planned. We will definitely be using her services again and recommend her to anyone needing to transport their fur baby. ◡̈ Thank you Heather!
Shipment from Manheim, PA to Lombard, IL
Leani was amazing. She sent pictures and videos along the way and kept in constant contact with me . She brought us our new fur baby safe and sound. I would definitely recommend Her
Shipment from Sarasota, FL to Portland, OR
We just had a great experience with Esmeralda and JD transporting my mom’s beloved Havanese, Jasper, from Florida to New Hampshire. They made the transition easy. JD showed up on time, introduced himself, and got Jasper all ready and comfortable in his own booster seat for the long ride. There were constant updates via texts, photos and video along the way. JD made sure Jasper had plenty of breaks to stretch his legs, etc. What a peace of mind! Thank you so much! Great job!
Shipment from San Bruno, CA to Valrico, FL
I want to start by saying “Wow!” Robbie drove from California to Tampa Florida with my new precious Mocha and I’m amazed. He treated her so well. He provided regular updates with photos and videos. Mocha was happy and playful in all the updates he provided. Towards the end of such a long journey Robbie even rearranged his schedule to deliver Mocha earlier than anticipated. I was so appreciative of this change as I was anxious to have my baby with me. I truly appreciate that and everything you did for my precious Mocha. Thank you Robbie! Robbie was attentive, walked, fed, and played with Mocha throughout the long journey. I recommend him to anyone needing this service.
Shipment from Mission Viejo, CA to Vail, AZ
Gina was wonderful! She communicated with us throughout the entire trip! I highly recommend Gina!
Shipment from Mobile, AL to Whitehall, NY
Miguel was great with staying in touch and sending updates. I felt very safe transporting my pup with him.
Shipment from Greensboro, NC to Raeford, NC
I was very happy with the service from Dog Angel Foundation!!! I love my dog, Samson, very much. I was nervous about him leaving me and going with a complete stranger. However, the driver was kind and helped put my mind at ease. Throughout Samson’s trip, I received multiple updates with videos. I rate this service 5/5.
Shipment from New York, NY to Columbia, SC
Very professional and caring! Delivery was quick and easy with gps! Thank guys, you are the best and will recommend your services to anyone who needs help! My boots was very comfortable riding all day with you and I was very comfortable with you!! Great team!!!
Shipment from Prattville, AL to Ashburn, VA
Excellent service! Good communication and the driver was easy to work with. Many thanks!! Our cats traveled from Alabama to Virginia and they had good care in transit. Thank you!!