CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
50 lbs Calahoo from Mooresburg, TN to Petty, TX (825 mi)
I am very satisfied with the services provided by Factory Transporters. Very professional and respectful they provided updates throughout the trip and made sure my dog was taken care of
65 lbs German Shepherd Dog from Los Gatos, CA to Sayre, PA (2827 mi)
very good
60 lbs German Shepherd Dog from Universal City, TX to Tucson, AZ (878 mi)
Had the best experience with our transporter for Jinx. He was amazing. He sent videos and pictures and updated the entire travel time it took to get her from Texas to Tucson, Arizona. When she finally got to her destination, she was attached to her transporter. Which tells me that he really took great care of her. Thank you, Jazzy's Pet Care, for taking care of our Jinx. I will definitely be recommending you to anyone who needs their pet transported to another location.
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15 lbs Pomeranian from Renick, WV to Fort Lauderdale, FL (978 mi)
I cannot say enough wonderful things about this pet transport service. Tamara safely transported my brand new 2 lb puppy all the way from the mountains of West Virginia to Boca Raton, Florida, during one of the country’s worse snow storms! The experience was absolutely flawless from start to finish. Tamara was amazing. She kept me informed every step of the journey, sending frequent updates and lots of pictures, which gave me complete peace of mind. It was very clear that my puppy was cared for with genuine love, attention, and professionalism the entire time. If you are looking for someone trustworthy, communicative, and truly devoted to the well-being of your pet, I highly, highly recommend her. I will absolutely use her again! Thank you Tamara!!
38 lbs Goldendoodle from San Carlos, CA to Park City, UT (792 mi)
Annie is terrific. Highly capable, trustworthy and warm. She will take good care of your pet. She transported our 4 year old goldendoodle through a 14 hour drive quickly and smoothly. He had never met her before but immediately liked her and build a very sweet attachment to her during the trip which made us happy to see. He arrived safe and sound, thrilled to see us (and excited to continue to get pats from her), and excited to explore his new home.
22 lbs American Staffordshire Terrier from Linden, PA to Charlotte, NC (574 mi)
Even with a few setbacks, Natalie delivered my babies in a timely and professional manner. She kept me updated throughout the entire process. I would recommend her services.
68 lbs Pitt Bull Terrier from Dallas, TX to Golden, CO (892 mi)
They did a great job. Gave us photo updates, kept us updated on the arrival and made sure our foster pup was well cared for.
60 lbs Mixed Breed from Independence, MO to Hearne, TX (704 mi)
Great communication throughout the entire process, from bidding to delivering my dog. I also had frequent updates with lots of photos that definitely gave me a great piece of mind! Thank you for being great and working with me. HIGHLY RECOMMENDED!!
1 lbs Cat from Billerica, MA to Montpelier, VA (540 mi)
Excellent communication and kitten arrived safely. Will definitely use Citzenshipper again
45 lbs Border Collie from Centerville, WA to Cody, WY (865 mi)
This was my first time using them for transport, and it was great! Communication and expectations were clear. Everything went smoothly and was easy.
70 lbs Pyrenean Shepherd from Berea, KY to Portland, OR (2423 mi)
Patty was great pickup to delivery. She replied to messages, sent photos, and sent gps links to show her progress along the way. It was obvious that she cared about animals. I would highly recommend. She also gave us a fair price compared to other quotes. Thank you so much!
Pets and Animals from Charlotte, NC to Verona, NY (760 mi)
Jacob went above and beyond to ensure timely communication and put us at ease during transport. Jacob was very punctual and everything was on time, even a bit early. We recommend Jacob for anyone needing pet transport in the Charlotte, North Carolina area.
10 lbs Cat from Boston, MA to Santa Clara, CA (3141 mi)
They transfered my cat Charming very smoothly and timely. They took good care of him. Very professional and caring!
11 lbs Dachshund from Frankfort, NY to Orlando, FL (1242 mi)
She is the absolute best! She drove down from Maine to New York to Orlando to drop off my dachshund, and I couldn’t think her enough! Thank you, Natalie! -Marissa
45 lbs Giant Schnauzer from Emmett, ID to Downey, CA (924 mi)
Excellent communication. Location sharing and update photos were great. I watched our little puppy travel from Idaho to SoCal in a straight shot. I would highly recommend using Natalia.