CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
28 lbs Goldendoodle from Atlanta, GA to Los Angeles, CA (2182 mi)
Warnsey was exceptional! He was efficient, professional, and provided frequent updates daily. I immediately felt at ease sending our sweet 13 and 1/2 year old dog, Emma, with him from Atlanta to Los Angeles. Working with Warnsey was seamless and Emma was perfectly happy upon delivery. Warnsey is the best, I could not be happier with his service and absolutely plan to use him again soon!
8 lbs Cat from Kohler, WI to Bremerton, WA (2014 mi)
Was wonderful with some very cranky cats.
100 lbs Siberian Husky from Martinsville, IN to Orlando, FL (974 mi)
Arne was great! Sent video updates and got our husky moved. Even a snow storm didn't stop him!
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14 lbs Belgian Malinois from Phoenix, AZ to Gillette, WY (1162 mi)
We were very pleased with the service we received. During the whole transport, there was constant communication and also pictures of our new pup. You can tell that he truly enjoys what he does.
65 lbs Labrador Retriever from Oceanside, CA to Gladys, VA (2564 mi)
They did a very good job with shipping my lab, this was a first time for me and I’m glad I did it here. Updated me daily with pictures and took the best care of my good boy. Would recommend Wallace to anyone thinking about shipping!!!
14 lbs Australian Kelpie from Idaho Falls, ID to Burnet, TX (1518 mi)
Well I have never used a pet transporter and if I ever did I would want to know all about them. I am a state law enforcement officer and naturally skeptical. I could not find anything but good comments and reviews about Luxury Pet Transport. Their prices were fair but I had not talked to them yet. I was really nervous trusting anyone to pick up two 8 week old puppies 1,000s of miles away much less risking being scammed. I accepted their bid and it wasn’t until I spoke to them that all my concerns had been laid to rest and I could tell they were pet and people lovers. Everything I was promised by Luxury was accomplished from updates every 4 to 5 hours to a flawless pickup and delivery. My puppies arrived happy and unstressed I could tell they were well taken care of. Oh and did I mention they delivered my puppies 5 days early . Luxury personnel are very professional all the way down to watching the weather for my pets safety. They had been watching the weather and saw the weather up north was suppose to be very dangerous the week of the agreed pickup and they showed great concern for my puppies well being. Luxury explained to me what was going on and asked if I would want them picked up a week early I answered yes. They contacted the breeder and arranged a pick up date along with location. I did not have to worry about one thing due to Luxury taking care of it all.
20 lbs Cat from Chicago, IL to Eden Prairie, MN (421 mi)
Tyler was great! Awesome communication before and during transport. He also went above and beyond during transport with our furballs who are not the best travelers. Would highly recommend!
15 lbs Puddle pointer from Sioux Falls, SD to Hailey, ID (1146 mi)
Douglas is great! He sent us pictures of our puppy throughout the trip. I could tell our puppy was in good hands and he cares about the dogs he’s delivering. I give him 6 stars. Super honest and trust worthy.
48 lbs Siberian Husky from St. Charles, IL to Spring, TX (1062 mi)
MOM'S Pet Transport was fast to respond and Bonnie who ended up driving my dogs was great as well--navigating the icy weather and working hard to get my dogs to their destination quickly.
48 lbs Siberian Husky from Portland, ME to Jacksonville, FL (1250 mi)
The service was great, we got lots of photos and videos of our dog. He answered all of the questions I had and made sure our dog was taken care of. Would recommend.
90 lbs Mixed Breed from Wichita, KS to Temecula, CA (1377 mi)
⭐️⭐️⭐️⭐️⭐️ Rachel M. is an outstanding dog transport professional. From start to finish, she was reliable, communicative, and clearly experienced with animal care. She handled every detail with professionalism and genuine compassion, which gave me complete peace of mind throughout the process. My dog arrived safely, calm, and well cared for, exactly as promised. I would highly recommend Rachel to anyone looking for a trustworthy and dedicated dog transport specialist. — Dr. West
16 lbs German Shepherd Dog from St. Augustine, FL to DeLand, FL (76 mi)
I can’t say enough good things about Lora Lee. She transported a puppy for me and went above and beyond. She was kind, reliable, and genuinely cared about the puppy’s comfort and well-being. She kept me updated, sent pictures along the way and made the entire process stress-free, especially with a young puppy. I would absolutely use her again and highly recommend her services.
55 lbs Sheepadoodle from Spokane, WA to Celina, TX (1950 mi)
good experience over all. I would have loved a GPS tracking for the delivery travel time. And the emails and pictures were not the greatest, but still 5 stars from me because they did the job well and my dog was happy and safe. I felt well taken care of.
16 lbs Boxer from Howey-in-the-Hills, FL to Hampstead, NC (601 mi)
Jennifer delivered the best Christmas gift to our kiddos. Everything went as planned and discussed. Thank you!!
52 lbs Vizsla from Oak Grove, LA to Colorado Springs, CO (1111 mi)
Sharon did an amazing job at delivering my 8 month old Vizsla from Louisiana to Colorado. Sharon was great at communicating via text and by using an App that showed her constant location. Sharon was also priced very reasonable unlike some others that requested a monsterous amount. Thank you for taking care of my precious cargo🐾. Highly recommend!!! Thank you!!!! Dwayne