CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
50 lbs Treeing Walker Coonhound from Seattle, WA to SeaTac, WA (14 mi)
Great from start to finish ! Even with my changed to flights she was still able to help me so grateful to safe & sound
20 lbs Siberian Husky from Aguanga, CA to Lakewood, CO (1035 mi)
 **THE CONTENTS OF THIS REVIEW ARE CURRENTLY BEING EVALUATED**
84 lbs Cane Corso from Toledo, OH to Queens, NY (580 mi)
I am extremely satisfied with the transportation service provided. The driver demonstrated a high level of professionalism, consistently providing photo updates of my pets upon pickup and prior to departure. Real-time tracking updates were also provided, ensuring constant awareness of their location. Communication was excellent, with additional photos shared throughout the journey. The driver was punctual for both pickup and drop-off, prioritizing the safety and comfort of my pets. They arrived home visibly excited and content. I wholeheartedly recommend this service to others.
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4 lbs Shih Tzu from Fort Lauderdale, FL to Cincinnati, OH (1092 mi)
Amazing! Great guys to work. Donât hesitate to use this driver. Excellent care and love of the dogs!! Will use again!
15 lbs Mixed Breed from Destin, FL to Machiasport, ME (1710 mi)
Sabrina was very professional! She brought our 10 week old mastador from Pensacola, FL all the way to Washington County, ME. She updated us about every 4 hours with pictures and videos. She also arrived a few hours earlier then expected! I canât recommend her enough!!
16 lbs Patterdale from Asheville, NC to Springfield, IL (671 mi)
Great job, good communication, friendly. Kept things easy and me up to date the entire trip. Thank you
6 lbs Chihuahua from San Diego, CA to Ft. Liberty, NC (2565 mi)
Awesome service, especially considering they were working with a furry friend. Had food and water, and even took the dog out for some fresh air in a safe gated environment. Frequent updates throughout the trip, extremely satisfied.
27 lbs Labradoodle from Suwanee, GA to Lake City, FL (321 mi)
Monique went above and beyond to get our new puppy to us safely. She was early to pick him up, kept in contact the whole time and sent pictures. I 100% recommend her and will use her again in the future!
58 lbs Labrador Retriever from San Antonio, TX to Groton, CT (1971 mi)
It was a pleasure working with Robbie. We were a little nervous to get this process going of getting Luna from one state to the other. She is not a big fan of car rides and we knew this process was going to be not only hard for her but for us too. However, Robbie made this process very easy for all of us. Robbie sent videos and pictures of Luna always looking happy and calm which gave us a sense of relief. He updated us throughout the trip and we had a google maps location going. I would recommend Robbie to anyone that needs to get a pet transported. He made a process that we thought was going to be so stressful so easy and smooth.
5 lbs Cat from Clintondale, NY to Richmond, VA (410 mi)
Lisa was fantastic! Perfect level of communication before and during the trip. Highly recommend her!!!
Pets and Animals from Hanover, PA to Flagler Beach, FL (853 mi)
I cannot say enough wonderful things about Warsney and the service he provided. We hired him to safely transport my Mom's beloved bird to Florida, and he exceeded every expectation. From the very beginning, he was friendly, professional, communicative and incredibly kind and loving to the bird. He understood how important this bird is to our family and treated him with the utmost care and respect. He kept us updated throughout the entire trip, which gave us tremendous peace of mind. I had warned Warsney, that Squeaky is a very loud bird, yet he had a very quite journey with Warsney. That says a lot about Warsney! This means that Squeaky felt safe and comfortable with him. They listen and sang to music all the way. thank you for passing Squeaky on to his new home Warsney, I couldn't think of a better way to get Squeaky there then having you assist us. Anyone reading this, if you are looking for someone responsible, trustworthy and genuinely caring to transport your cherished pet, I wholeheartedly recommend Warsney. Jean Johnson
Racing Bikes from Greenville, TX to Forney, TX (42 mi)
Matt was great and handled my motorcycle without any problems. I was definitely satisfied
Other Motorcycles from Spearfish, SD to Auburn, WA (1095 mi)
Overall a great experience. Even though the shipment was delayed by a few days, ADL was easy to contact to receive updates. Motorcycle arrived in great condition with no damage. Driver was helpful and friendly. Would use this dispatch/carrier service again.
85 lbs Golden Retriever from LaBelle, FL to Colorado Springs, CO (1976 mi)
Haley transported our Golden Retriever from Florida to Colorado and was absolutely amazing. The communication alone set her apart â constant updates, tons of pictures, and check-ins all along the way. She even sticks to her â30 minutes outâ arrival message like clockwork. We were nervous about such a long trip (and definitely didnât want to risk flying), but Haley made it feel safe and reassuring. Our dog arrived calm and happy. The entire experience was professional and comforting from beginning to end. So worth it. Highly recommend.
30 lbs Cat from Patchogue, NY to Fort Myers, FL (1319 mi)
The experience was great!