CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
We are more than satisfied with Mother Nature's Express. She on time, kind and communicated well.
Very professional and friendly service. Took pictures throughout to assure me everything was alright. When Mike arrived he went above and beyond for me. He even assisted me in getting the pup into my apartment! Much appreciated! Would rate more than 5 stars if I could!
Absolutely fantastic. Jerry was great, excellent communication before and during transport. Jerry was also able to bring our little monster home earlier than we thought possible and we are very happy and thankful for that.
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It was a delightful experience for me to see them released in their new home looking well fed and relaxed. I have nothing but praise for the owner of pet portal
I was really concerned when I saw NALA she looked thinner when she came into the house she was so dehydrated drank alot of water, I wondered if she was tended to the way she should of been I don’t know how often a day she was fed it was given water? I am very concerned about her . As far as messages whenever I tried to reach out there would be no response for awhile that real concerned me. I expected to hear from someone sooner with a response. I know they are driving and resting but be more considerate of the owners. I know this was all new to me but it was also very hard. We sent with a leash and it it didn’t comeback with her. She had diarrhea and she went pooping a lot as if she did not get to releave herself that often. I have no rating I am really concerned about this business.
A+++, super nice guy, great communication, sent videos and pictures along his journey. I couldn't have asked for a better transaction. Highly recommend and would use again!
Tammy took excellent care of our little girl. She sent pictures, communicated well and even let me talk to my little pup for a bit. We would definitely use her again!
Susan was great! My Frenchie left Nj heading to Ohio. I definitely will be using her again. Thank you Susan. Was a pleasure meeting you.
They did great arranging the transport a 14 week old German Sheperd mix pup. There was a small hiccup before pick up because of the driver, but they fixed it promptly and the pup arrived to his new owner even faster than expected. Thanks a lot for this!
ABSOLUTELY AMAZING SERVICE. HE KEPT IN TOUCH W ME THROUGH OUT THIS WHOLE TRIP. THIS TRIP WAS A NEXT DAY UNEXPECTED BUT SUDDEN TRIP AND HE DID IT WITHOUT HESITATION THANK U GUYS
Rulana went above and beyond to solve my problem with the seller. She delivered 3 healthy happy pets FAST.
Artemis took such good care of my pup. I was nervous to send my golden on a cross country trip but they sent me updates and photos and answered any questions I had right away!
State by State did a great job. They picked a very efficient carrier to move my boat. Jeff was good with follow up, too.
Amazing service ! He’s super open about his process and how things go. He gave me constant updates on his eta was super flexible and open with things. I would recommend Onur for your next pets transport. He’s a great person and definitely an animal lover.