CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shipment from Winchester, MA to Brooklyn, NY
I would highly recommend JnB’s transport for excellent communication with all parties and ease of scheduling. We received frequent updates throughout the process and photos of our dog during his journey from Massachusetts to New York City. It was very reassuring to work with such a professional team!
Shipment from Eureka, MO to Madison, WI
As the owner of Beam’s Beagles, I was blessed with a beautiful litter of puppies in January of this year. When it came time for them to go home, one of my new puppy owners asked if her puppy could be delivered via ground carrier, something I had never done before. Good Dog recommended I contact Citizen Shipper to find the best carriers, so I went to their website and made a listing. I received several bids, but one in particular got my attention – Peace Love Paws Pet Nanny Services. I accepted that bid and received a message from her right away. I was nervous about this new situation, but Emi immediately put me at ease. She shared all her credentials and explained her excellent business practices and then we exchanged info for pickup and delivery. When Emi came for pick-up, I was delighted to see that this pup was going on a VIP trip with an absolutely amazing Private Pet Nanny. He received the best of care along the entire journey and it was all documented with lots of texts, pictures, and love. Emi truly is everything her business name implies. I just can’t say enough good things about her, and I highly recommend her above and beyond services to everyone.
Shipment from Queens, NY to Miami, FL
Bill's Pet Transit was great, highly recommend. Communication was consistent and quick, with updates and photos provided throughout the trip. Bill was very accommodating and took great care of my dog on a very long trip. I'm very appreciative of the service and I would definitely use Bill's Pet Transit again if needed in the future. Thank you, Bill!
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Shipment from Piedmont, SC to Bellingham, WA
Esmerelda and JD went above and beyond, couldn't be more satisfied.
Shipment from Gilmer, TX to Wahiawa, HI
Did a awesome job and very knowledgeable about transportation to hawaii
Shipment from Running Springs, CA to Sayre, PA
Like others, I have never used anything like this before. I don't even have the words of how happy I am with Kris. She talked me through the process and was in contact with me throughout her LONG trip with picturesand videos. Zion arrived happy and healthy. I would noy hesitate to use her again and would recommend her to anyone looking to have their furry family member transported. Even though it was a long day for her, she kept pushing through and delivered him when she said she would. Thank you so much!
Shipment from Alexandria, VA to New York, NY
Adam was great! He took excellent care of my 10 year old dog on a trip from VA to NYC. Highly recommend!
Shipment from Flagstaff, AZ to Flagstaff, AZ
Amazing experience very nice and helpful
Shipment from Montecito, CA to Jamestown, RI
Jessica was absolutely wonderful. This was our first time using a service like this, so we were naturally nervous—but she answered every question promptly and patiently and put us at ease right from the start. She drove my senior dog from California to Rhode Island and made the entire process smooth and stress-free. She was very communicative and sent lots of photos and updates along the way, which I really appreciated. Her car was spacious, and my dog was comfortable in a large crate. I will definitely use her again if the need arises and highly recommend her to anyone needing pet transport!.
Shipment from Waxahachie, TX to Yuba City, CA
Jodi was INCREDIBLE. It was my first time hiring a driver for my 25lb goldendoodle, and Jodi eased all of my anxieties over the process. She was communicative to all parties, personable, and sent photos of my girl the whole way. She made in from TX to Northern CA in very fast time. We would absolutely trust Jodi again and again.❤️
Shipment from Plattsburgh, NY to Springville, PA
Transporter and broker communication was great. THanks
Shipment from Los Angeles, CA to Atlanta, GA
Thanks Patty! My dogs mean the world to me and you got them across the country safely and ahead of time. We greatly appreciate you!
Shipment from Bellingham, WA to Maricopa, AZ
Osman was the absolute best for the transport of my kitties, well they are 13 years old but they are still kitties to me!! He was so kind and soft spoken to them. One of my kitties is still quite feral and was so scared, Osman ensured her safety getting into their crates and back out again once they arrived. They arrived ahead of schedule and he patiently waited for me. I highly recommend him!
Shipment from Castle Rock, CO to Naples, FL
MN transportation did an amazing job! Marisa kept us informed at all times and sent us pics and videos of Mango which it helped kept our mind at ease. I definitely recommend MN transportation, they are very professional and very caring. Thank you!
Shipment from Puyallup, WA to Brookhaven, NY
I couldn’t be happier with the care and professionalism provided while transporting my dog. From start to finish, everything was handled with genuine attention, reliability, and compassion. It gave me real peace of mind knowing my dog was in such capable hands throughout the entire process. Communication was excellent, timing was precise, and it was clear that my pet’s comfort and safety were the top priority. You can tell this isn’t just a job, it’s something he truly takes pride in. I highly recommend him to anyone who needs their pet transported. I wouldn’t trust anyone else with my dog.