CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shipment from New York, NY to Pflugerville, TX
Matt was amazing - Baxter had been adopted up in NY; however it didn’t work out. Baxter was scared and unsure when Matt picked him up. While driving Matt continued to talk to Baxter and reassure him. During the drive Baxter was comforted and cared for. Matt sent videos and pictures of the trip along the way. I would absolutely recommend Matt if you need transportation for a dog precious to you.
Shipment from Ormond Beach, FL to Delray Beach, FL
Sha-Pet and her team went above and beyond to make sure my Persian kitten was delivered to me safe and sound and on my time frame! They kept in touch with me and the seller all along the way. I appreciate such professional customer assistance and recommend 100% ! Thank you! Drive safe, -Carol
Shipment from Harrisburg, PA to Morrisville, NC
Lois was a joy to work with. She provided updates along the transport process. My Harlei-Skye arrived safely❣️
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Shipment from Visalia, CA to Herriman, UT
Hayley was amazing to work with. From the moment she picked up our pup she kept me updated, sent me pictures. She loves the animals and they love her.
Shipment from Latham, NY to Los Angeles, CA
Great communication, friendly through and through, and very hardworking. Paul made me feel confident and safe throughout the process of shipping my dog Ruby from NY->CA. 10/10 would recommend. Thanks Paul!
Shipment from El Paso, TX to Alexandria, VA
My family is so happy with Christina! She provided the best experience possible for my family’s cats. She gave us real time gps tracking, updates every few hours via Tex and pictures. I was astonished at how well my cats adapted to the two day trip. Christina pampered them and made my family feel at ease. Since we are a military family and expect a few cross country “moves”, we will definitely be looking for Christina again in the future.
Shipment from San Diego, CA to Roanoke, VA
Christina and Daniel were AMAZING!!!! They picked my doggos up in San Diego CA and drove them all the way to Roanoke VA in TWO DAYS. And they were so good with updating me and sending me pictures any time the dogs ate/went to the bathroom or stopped for a break. My dogs have never done a cross country trip like this before so I was incredibly nervous but they genuinely made it so stress free and easy. I already asked for them to transport my babies again when it’s time for them to come back to Cali ❤️ thank you guys so much!!
Shipment from Houston, TX to Alcoa, TN
Bradley was AWESOME! Clear, concise communication, very professional and caring with our 3 Large cats on a 17 hour transport, Bradley was current with updates and delivered safely from Houston to Tennessee with expertise. I can't praise him high enough, truly trusted him with our family members and he was and is the best choice! Thank you Bradley🙏🏻
Shipment from Florence, AL to Mead, WA
EXCELLENT service! They did everything they promised and our fury family member made it safe and sound! THANK YOU for the great service and communication! If you are looking to transport a pet - CHOOSE THEM! 100% recommend!
Shipment from New York, NY to New York, NY
Amazing communication and accommodation! From start to finish AJ was professional, punctual, and attentive. I would absolutely recommend them to anyone who needs reliable and compassionate pet transportation.
Shipment from Sanford, NC to New York, NY
Felt very safe leaving my dog Cooper in the hands of GuardianTail Transport for the trip from NC to NY. Very good communication and care for the entire journey. Definitely recommend 👍
Shipment from Smithfield, VA to Woodside, CA
Steven did a wonderful job transporting our Great Pyrenees from east to west coast. He was very friendly, communicated well, and provided plenty of video and picture updates. We know our gut was riding comfortable and very loved. Highly recommend!
Shipment from Bagdad, AZ to Swanton, OH
Peanut brought my 8 week old puppy from Arizona to Ohio. He is a great guy and did an amazing job. If I ever need or know someone that needs a puppy shipped ,Peanut will be my only call.
Shipment from Groton, CT to Baytown, TX
The broker was amazing, the driver with Honorio Transport Inc I do NOT recommend. My vehicle was picked up and then delayed due to the truck breaking down and in the midst of that my vehicle was damaged and the driver refuses to respond via messages and his insurance will not pay for the $1600 in damage ( the type of deductible he has supposedly) . My advise is to not book with Honorio Transport LLC.
Shipment from Pharr, TX to Georgetown, TX
Thank you so much Charlee! Charlee was fast, thorough, and sent updates. Very flexible with scheduling. She took great care of my puppy and delivered him safe! Would use again and/or recommend to anyone.