CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

4 lbs mini poodle from Fredericksburg, OH to Climax, NY (552 mi)

Breeders Choice Transport did a wonderful job transporting my puppy. She called and sent pictures during the trip. Very friendly and informative on arrival. I definitely recommend Breeder's Choice Transportation.

Won by Genesis’s Pets llc for $1900.00
1 Bedroom Apartment from Minneapolis, MN to Stafford, VA (1141 mi)

My situation involved a pet transport of 2 cats, and an apartment move. We had some issues with getting a trailer of the right size so I had to leave behind a fair amount of my belongings in my apartment. A lot of things left behind could've fit in the pickup truck with better organization. Dressers were laid flat on their backs inside of on the sides, and I was told there was no space for stuff like a bag of blankets, standing fan, etc. Looking back I was stressed and in a rush but it could have worked, which is disappointing. She brought along a friend to help move and I will say they were very fast in loading everything and they were nice, but I also paid for an apartment move and pet transport and my apartment is still full of things I didn't get to take. As for the pet transport, which is GyspysPets speciality, I was disappointed. On their bio, it says they use a Honda Element, but they arrived in a pickup truck. Because I was moving, some of my items went in the back of the truck with my cats so there wasn't too much space for them, but things happen and I understand, so I don't hold that against them. However, the transporter brought her dog, and although the dog seemed well tempered, it was already stressful for my cats to be traveling so far, but they've never been around a dog before, so their first time taking a long distance trip they were with a dog, and I wasn't told at all beforehand that her dog would be coming along. I didn't receive any GPS updates, just a few videos. Upon delivery of my cats, one of them had a piece of curly hair or something, kind of looked like a cotton ball fiber (not sure what it was from) in his eye and it was red and watering. My other cat had a completely soiled bottom and feet, probably from diarrhea, as well as a patch of fur missing from his noise straight down to the skin. I don't know how either of these things happened, but I was never told about any of them, I only found out when I took them out of their carriers. I was also never told before or during booking that deposit was required upon pickup, I was told when she arrived, which was a little unprofessional. They were nice, but I've used citizenshipper in the past for both pet transport and household moves so I was really disappointed in this experience. Overall, I was given the impression that I was an inconvenience and didn't really have priority because they had something else to do afterwards, which I feel was reflected in the service I received, both with my cats and my move. If I could do it all over again, I would go with someone else.

Won by A2BPetTaxi for $350.00
12 lbs Standard Poodle from Linden, TN to Sabula, IA (572 mi)

What an awesome team! It was a true pleasure to work with Lance and his wife! They were on time like they said they’d be, I didn’t have to ask for an update and they dropped off when they said they would! Took great care of the puppy!

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Won by Vadim Svyatskiy for $230.00
4 lbs Chinese crested from San Jose, CA to Red Bluff, CA (225 mi)

No response when I requested service

Won by ttgreco for $750.00
12 lbs Cat from Sanger, TX to San Marcos, CA (1395 mi)

Everything went very smooth! I had to get my cat back to me as soon as possible, and it went great. :)

Won by Alpha Team Animal Transport for $350.00
60 lbs Labrador Retriever from Verona, MO to Knoxville, TN (644 mi)

Words can't express how satisfied I am with Alpha Team. They were wonderful with getting in contact and staying in contact. I got daily updates and pictures of our new addition to the family. If I ever need an animal transported, Alpha Team is definitely going to be my go to for the job. Thanks again Alpha Team.

Won by All Saints Pet Transport for $850.00
54 lbs Labrador Retriever from Magnolia, TX to Bainbridge Island, WA (2385 mi)

Ismael with All Saints Transport was amazing to work with. Constantly communicating with us, our dog loved Ismael. He sent pictures kf the travel and was always prompt in assisting us. I will use Ismael and All Saints for my future needs. If you need a great caring and good experience for your pet, you found the right person and company.

Won by M&A pets transportation LLC for $1700.00
45 lbs Brittany from Walla Walla, WA to Pawhuska, OK (1702 mi)

Anton was wonderful with Red. I was so nervous but I trusted the reviews and trusted Anton. You can trust Anton. My dog is very important to me. Anton communicated with me all the time, sent pictures and I could track my pup the whole way. I will use Anton again. He is totally worth it. My dog traveled well. I'm extremely satisfied with Anton and his approach. Thanks for looking after my special dog.

Won by Nitro Pet Express for $1835.00
15 lbs Cat from Mount Laurel Township, NJ to Seaside, CA (2980 mi)

I was a first time "pet shipper" and Nitro took the time to clearly explain the process to me. Communications regarding how to navigate the booking, schedule pickup, periodic updates during transport, and delivery were superb. Moreover, Nitro was exceptionally courteous and responsive during the entire process. The transport was for two cats, from NJ to CA. The cats were well cared for as the pictures sent during transport showed them eating and drinking in a comfortably sized crate. I would not hesitate to recommend Nitro and use them again.

Won by Christy's Drives & Flights for $1200.00
45 lbs Goldendoodle from Fairhope, AL to Boston, MA (1413 mi)

Christy was amazing. We stressed over allowing our furry child to go across the US with a stranger, but after meeting Christy and her mom my mind was at ease. She took wonderful care of him and kept us well updated along the route with text, pictures and Life360. It also takes a special person to handle a large animal (82 lbs), and she did it without a sweat. Thank you for the love you extended to our baby when we couldn’t be there to make the trip. I will choose Christy again if we ever need to transport and would recommend her to any and everyone.

Won by Pawndr, Inc. for $1750.00
45 lbs Goldendoodle from Colorado Springs, CO to Naples, FL (1983 mi)

Cannot say enough kind things about Celia! She took my 3 large doodles all the way from Colorado to Florida and we even had hurricanes coming in. Of course, I was so nervous for my pups to take a long trip with someone they don’t know, but the experience ended up being as stress free as possible. I got so many updates/photos and never once felt like my dogs weren’t in the best hands. Thank you so much!!

Won by Pawndr, Inc. for $3000.00
24 lbs Sealyham Terrier from Kennebunkport, ME to Greenwood Village, CO (2059 mi)

Cee was amazing. She is obviously a dog lover, and my pets arrived safe and sound and very happy. Her van is neat and clean and celia is lovely.

Won by Sugar's Fur Babies Express for $600.00
100 lbs Newfoundland from Marlboro, NJ to Clayton, NC (471 mi)

Maria came through for us when our original transporter could no longer take our job. She was amazing form the intro call before the trip, gave updates and pictures during the trip, and delivered our 4 dogs to us safe and sound. She truly appears to love what she does. We would highly recommend her and will definitely use her in the future!

Won by CSJ Pet Transportation for $500.00
60 lbs Cat from Saint Marys, OH to Colorado Springs, CO (1205 mi)

I couldn’t have asked for better people to have taken care of my daughters cats. My daughter and her husband are stationed in Colorado and Chet and his parents transported my daughters 4 cats from Ohio to Colorado. One of her cats usually has travel anxiety and gets sick, etc. Chet buddied the babies up to keep their anxiety down. They updated us regularly along the trip and would give us updates and even sent pictures. They had my daughters fur babies to her the following night after picking them up and they could not be happier being back with their momma. I highly recommend them to transport your furry family members. You won’t be disappointed. Thanks so much Chet!!!!!

Won by Doggo Cargo for $400.00
100 lbs Goldendoodle from Greensboro, NC to Philadelphia, PA (450 mi)

Very punctual and accommodating. She was flexible and very good with my dog. Would definitely use her again. She was so sweet and easy to work with…