CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

See why our customers love CitizenShipper

google logo

Average Rating

trust pilot logo

Average Rating


Join our Satisfied Community of Customers

Get Free Transport Quotes, Fast

No credit card needed

At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

Won by P Transport for $700.00
60 lbs Golden Retriever from Thousand Oaks, CA to Liberty Hill, TX (1401 mi)

My doggies arrived to our new home in Texas happy and healthy. John and Sharon were very communicative the entire trip and they have an app to track them along the way. I’m very satisfied and would definitely use them again!

5 lbs Yorkshire Terrier from Suffolk, VA to Louisville, KY (650 mi)

I’m very dissatisfied with the customer service I received. I was very transparent and flexible with my pets pick up. Not only did you cancel on me 8 hours due to my flight leaving, it was late at night so it wouldn’t even be possible for me to make other arrangements. I scheduled my pet pick up weeks in advanced. I’m a Government Contractor that meets with clients on these travel trips, the damage control I’m having to do on top of the inconvenience and stress of worrying about my baby and job. The whole transaction feels very sketchy. Do not recommend if you have important matters to attend to.

Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.

Won by Platinum Pet Transport for $2918.00
74 lbs Bulldog from Calistoga, CA to Raleigh, NC (2894 mi)

Tammy took great care of our two dogs. She communicated very well and sent lots of great pictures. We will definitely use her again and would him highly recommend her.

Won by Spicy Girl’s Freight for $800.00
16 lbs French Bulldog from Cedar Rapids, IA to Winnemucca, NV (1539 mi)

Dorrie was amazing! She was in constant communication via text and pics with us while she traveled with our dog. She also took the best care of him while he was with her. I would highly recommend Spicy Girl's Freight for shipping your furry four-legged companions!

Won by K9 Rides for $500.00
29 lbs Cat from Katy, TX to San Jose, CA (1867 mi)

K9 rides provided the best pricing for pet shipping services. They were kind and communicative to provide updates of my cat during the trip. They were on time for pick up and drop off. I’m very grateful for their service and would highly recommend to everyone!

Won by Hettie G for $900.00
90 lbs Golden Retriever from Harrison, ID to Beaver Creek, CO (1018 mi)

Fabulous courier. Accepted my last minute request for the transport of three pets. Timely, communicative and so pleasant! Thank you again!

Won by Nitro Pet Express for $1835.00
25 lbs Cat from Eugene, OR to Matthews, NC (2790 mi)

Nitro Pet Express transported our two cats across the country.Cody was great at communicating and updated us with pictures of our two cats the whole trip. Our cats seemed calm and happy when they arrived to us. Everything went very smooth. I would definitely recommend Nitro Pet Express!!

Won by Superior Transport LLC for $325.00
Furniture from Silverton, OR to Charlottesville, VA (2839 mi)

Nick delivered an antique bed across country in under a week with the utmost care, I'd trust him completely with handling any furniture pieces, large or small!

Won by GTD Transport for $650.00
67 lbs German short hair pointer from Orlando, FL to Denver, CO (1842 mi)

These guys are awesome! I’m more than happy that I chose them, they really went above and beyond in the process in comforting me, thru effective communication and comforting my doggo who was very finicky with the travel. You can tell they really care about your pet and my precious cargo was delivered safe! Thanks again guys!

Won by Chase Lee for $900.00
41 lbs Mixed Breed from Edina, MN to Portland, OR (1733 mi)

Awesome transport experience! Kept up to date, fair quote and took good care of our rescue pup!

Won by HonesTranspo LLC for $1300.00
12 lbs Cat from Vista, CA to Washington, MI (2338 mi)

Nathan was absolutely wonderful with my two nervous, traveling cats! he constantly maintained communication, professionalism, and overall safety throughout the entire process. My cats were kept safe and comfortable for their entire journey. Thank you Nathan!

Won by DRH Transport for $1400.00
Pets and Animals from Port Orange, FL to Palmyra, VA (761 mi)

I gave him almost a month's notice, when my house sale fell thru. He charged me a cancelation fee of over 50%. Of the 1450.00 I paid him, he refunded 680.00 Real nice doing business with him!

Won by GoUnlimited for $350.00
100 lbs German Shepherd Dog from Grand Island, NY to New Windsor, NY (368 mi)

What nice young men, who responded to my last minute bid with fair pricing to ship my brothers dog close to 368 miles all across upstate New York. GoUnlimited happen to be in the state and I needed to get my brothers dog back home after another transport party was not able to anymore. Time was short to get the dog home because my brother was deploying overseas and Pavlo and his colleague responded to my bid right away. In fact, they arrived at close to 2am to pick up this loveable 100 pound Dutch Shepherd and get him home. I’m very grateful to these guys, they do stay in contact during the delivery and pickup process and I would use them again. Also, because this was holiday weekend they did not try like some others to make a ridiculous bid. His price was fair and they’re definitely good with pets of all types. The whole experience was excellent!

4 lbs Cat from Plattsburgh, NY to South Hadley, MA (248 mi)

Booked their transportation 6 days ago but it got canceled the day before picking up because they couldn't find available drivers to do the ride. I totally understand people are all busy because of Labor Day, but I don't understand why they still assured me they could do the ride if there were not enough drivers. A last-minute cancellation is unbearable and so annoying. I have to spend way a lot more money and time to find another transporter who is willing to transport my cat at the set time. But luckily, they are willing to refund me so I got all my deposit back.