CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Great service provided. Very communicative, made the whole process very easy for a first time user of Citizen Shipper by answering all of my questions on the front end as well as keeping in contact throughout the trip
Kept the cost manageable, communicated lots before arriving, arrived on time as communicated, great setup, pictures along the way, everyone happy...couldn't ask for more. Thanks!
Very happy! Super responsive, personable, and did exactly as he said. Very thankful!
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The team was very good. Kept us updated every step of the trip with photos and how the dogs were doing. I felt like they were truly caring and that our pets were in safe hands. I could not ask for a nicer transport team. Thank you so much for making my granddaughters very very happy. You are wonderful.
The service was great. Our little guy was able to travel from Seattle to Austin without any complaints. I got pictures and updates daily. I used the travel solo option since our little guy isn’t the best with new dogs. He is safe and sound in Austin within 4 days.
this is a scammer. Her reviews are fake do not book. She literally had me send her have the money for the shipment $300 never showed up blocked me.
Absolutely fantastic service and communication, I was wary about using a flight nanny service for the first time and the entire experience went better than anticipated. They were also the most reasonably priced that I found. My puppy arrived on time, well cared for, and I would no doubt use these guys again!
Excellent service. Totally trustworthy. Excellent communications! They transported our dog from NYC to Bozeman, Montana.
Great communication! Took great care of my fur babies! Would definitely book again!
This was my first time getting my cat, Mackey, transported by plane to a new home and it was across the country. My experience with Amanda could not have been greater, and I know Mackey feels the same. Mackey has a lot of anxiety, even if it’s just a visit to the vet, and Amanda was able to comfort him the entire way here. She also provided me with updates of their trip together, whether it was a detailed text message or photos. Mackey and I are very thankful!
She did exactly what she said she would. My puppy was on time, happy and healthy. Couldn't ask for more than that thank you!
Tommy did an amazing job transporting our dog Milo from AR to FL in less than 24 hours. We would definitely recommend him for your transportation needs!
They did a great job relocating our dog from the Seattle area to the Baltimore area. The daily communications was great and a stress reliever for the parents. Thank you again for all your help
Kept me informed the whole time. HIGHLY recommend her I would trust her to transport for me again. Very professional
Tiffany was fantastic to work with!! I needed to get Walter to my parents after having unexpected knee surgery. I was very nervous, but she was able to fit Walter in on her trip across country. Her communication setting up the transport put me at ease. Pick up was smooth and timely, communication throughout the trip included pictures of my happy pup, and updates regarding drop off time, traffic, etc. Would highly recommend and will definitely book again! Thanks so much Tiffany!!