CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Nick delivered an antique bed across country in under a week with the utmost care, I'd trust him completely with handling any furniture pieces, large or small!
These guys are awesome! I’m more than happy that I chose them, they really went above and beyond in the process in comforting me, thru effective communication and comforting my doggo who was very finicky with the travel. You can tell they really care about your pet and my precious cargo was delivered safe! Thanks again guys!
Awesome transport experience! Kept up to date, fair quote and took good care of our rescue pup!
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Nathan was absolutely wonderful with my two nervous, traveling cats! he constantly maintained communication, professionalism, and overall safety throughout the entire process. My cats were kept safe and comfortable for their entire journey. Thank you Nathan!
I gave him almost a month's notice, when my house sale fell thru. He charged me a cancelation fee of over 50%. Of the 1450.00 I paid him, he refunded 680.00 Real nice doing business with him!
What nice young men, who responded to my last minute bid with fair pricing to ship my brothers dog close to 368 miles all across upstate New York. GoUnlimited happen to be in the state and I needed to get my brothers dog back home after another transport party was not able to anymore. Time was short to get the dog home because my brother was deploying overseas and Pavlo and his colleague responded to my bid right away. In fact, they arrived at close to 2am to pick up this loveable 100 pound Dutch Shepherd and get him home. I’m very grateful to these guys, they do stay in contact during the delivery and pickup process and I would use them again. Also, because this was holiday weekend they did not try like some others to make a ridiculous bid. His price was fair and they’re definitely good with pets of all types. The whole experience was excellent!
Booked their transportation 6 days ago but it got canceled the day before picking up because they couldn't find available drivers to do the ride. I totally understand people are all busy because of Labor Day, but I don't understand why they still assured me they could do the ride if there were not enough drivers. A last-minute cancellation is unbearable and so annoying. I have to spend way a lot more money and time to find another transporter who is willing to transport my cat at the set time. But luckily, they are willing to refund me so I got all my deposit back.
Transporting Kota our 13 year old Siberian Husky almost 2500 miles from Washington state to Texas was task that would take a little extra TLC. This was our first experience using a service like this. We were tentative about trusting Kota's care and significant up front payment to someone we don't know. We are extremely happy that we decided to follow through and leave Kota in Melisa's care! Melisa had great feedback regarding preparing Kota for the trip. During the trip to Texas, we regularly received photo and video updates, as well as information about the places she and Kota stayed each night. Most importantly, she sent regular updates regarding Kota's health during on their expedition. We could not have been happier with our decision to trust Melisa with our 'precious cargo' and would definitely make the same decision again!
Deanna delivered my dog safe and sound! She kept me updated daily with pictures and route updates. She also has GPS tracking so I could see where they were at anytime. I will definitely recommend her to others and use her again if we need to transport our dog. It has bee two weeks since we received our dog and she has been completely fine, no issues. THANK YOU DEANNA!
Diane was wonderful. She lives close to us (final location) and happened to be in Phoenix. She kept us updated best she could even though her phone broke right before she left with the puppies. She purchased a tablet just to keep us updated when Verizon screwed up the shipping. Diane had to deal with the breeder who is a nice person, but she is older and can go overboard with details.
Nick did an excellent job transporting our 8 week old golden retriever puppy. He was prompt, kept in touch, sent pictures! I would highly recommend him, and I would definitely use him again!
Precious Cargo went above and beyond accepting our job last minute after two others backed out on us. On their trip to pickup they endured a traumatizing situation and barely skipped a beat after to make sure they provided exceptional service. Our Kitties arrived safe and we were kept up to date along the entire journey across the United States. Thank you so much for your exceptional service. We'd use them again and recommend using their services.
Outstanding service and communication!! Don’t hesitate to use Shawn with Marine Technologies!! Shawn and his team went above and beyond to deliver our boat safely and went over and above to get our boat here early for the Labor Day holiday. If they had six stars we would give over the five!!! Thanks for the amazing service Shawn and team!!
We are totally satisfied. Mumcu is very professional and responsible. I can tell he really took a good care of our dog along the way
I am so pleased with the service Angie provided. When we moved from Austin to Seattle, my sweet cat ran out of the door as we were leaving. We couldn’t catch him and had to make the hard decision to leave him behind and have friends and family look for him. Months went by and a kind neighbor found him! The only issue was getting him from Austin to Seattle. That’s where Angie came in. Angie made the process so easy and got all the info that would be needed from me and the vet’s office. She was patient with me and my many questions and when it came time to actually transport my cat, she was gentle and so sweet to him. Everything she did was prompt/on time and she was GREAT at communicating and keeping me updated. Hopefully we never run in to this situation again but if we did, Angie would be my first call. Thank you so much Angie, my family is so grateful to you.