CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
60 lbs Mixed Breed from Westbrook, ME to Lone Tree, CO (2105 mi)
Robert clearly likes/loves the dogs he transports. He is very knowledgeable about dogs and their behavior. He spent time with us as we introduced our pups. He was easy to communicate with during transport and was conscientious about coordinating pick up and delivery.
Dirt Bikes from San Diego, CA to Brooklyn, NY (2825 mi)
Smooth process from start to finish. HB was responsive, communicative, and patient while I asked questions during shipping. Driver was safe, gave me plenty of head's up, and while it took awhile (San Diego to Brooklyn) that was all communicated before payment. I'd use them again.
14 lbs Cat from Daytona Beach, FL to Wayne, NJ (1041 mi)
J&K transports are amazing! They took good care of our pets and kept us updated throughout the whole trip. I highly recommend them!
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20 lbs Great Dane from Tallahassee, FL to Miami, FL (498 mi)
She was amazing! Took great care of our Harlie girl, updated us frequently and communicated with us throughout the whole process. Book her!!!
55 lbs Beagle from Alexandria, VA to Hidalgo, TX (1778 mi)
Thank you for taking our dog Charlie to Texas!
60 lbs Pitt Bull Terrier from Springdale, OH to Orlando, FL (918 mi)
Thank you so much for bringing my pups home. Staying in contact with pics, maps so I could keep and eye out, and text frequent update. 10/10 recommend!!
40 lbs Mixed Breed from Atlanta, GA to Cleveland, OH (701 mi)
We recently used CitizenShipper to transport our dog Luna from Atlanta to Cleveland, and the experience exceeded our expectations. From the beginning, the process was easy and straightforward. We were able to review driver profiles, ratings, and communicate before booking, which gave us peace of mind. Our driver was professional, responsive, and truly cared about Luna’s comfort and safety. We received regular updates, photos, and clear ETAs throughout the trip. Luna arrived in Cleveland safe, healthy, and relaxed. Moving a pet long distance can be stressful, but this experience made it so much easier. I would absolutely recommend CitizenShipper to anyone needing reliable pet transport.
77 lbs Boxer from Stafford, VA to Ball Ground, GA (608 mi)
We could not have been more happy. 1. Prompt, courteous, and extremely kind. 2. Constant updates via audio! 3. Constant updates with locations when she stops. 4. Military friendly 5. Did I already say she was kind!!! 6. MOST IMPORTANTLY, I COULD TELL MY DOG WAS HAPPY WITH THE EXPERIENCE! Will use her for all our future transports. HIGHLY RECOMMENDED!!!
13 lbs Cat from Phoenix, AZ to Fairbanks, AK (3579 mi)
Honestly this was a great experience! I recently moved to alaska with the army and was struggling finding an affordable way to get my fur baby up here. Luckly I came across this website and J&J flight nanny who flew out to get my pet in arizona and met me in alaska! They were quick in getting my cat out there within two days and sent me updates at the airport every step of the way. I highly recommend them!
28 lbs Boston Terrier from Fond du Lac, WI to Dallas, TX (1044 mi)
Rick was fast, professional and I could tell he is an animal lover. He kept me informed the entire trip with videos and pictures of my pet. I highly recommend him to transport your pets, he will take good care of them.
Furniture from Amarillo, TX to Tulsa, OK (364 mi)
Matt was fantastic. He transported an antique chest for us. He was responsive, professional and reliable. He stuck to the timeline he initially proposed and kept us updated along the way. He secured the piece and ensured it was wrapped and moved safely. Would highly recommend!
42 lbs Goldendoodle from Grand Haven, MI to Naples, FL (1399 mi)
We are very pleased with the caring transport of our dog Griz from Michigan to Florida by Ryan. I chose Ryan because he gives the dogs lots of exercise. Griz was comfortable, well fed and walked throughout the day. Ryan is a great communicator and sent updates and videos above and beyond. He is a natural with animals. Ryan handled Griz’s initial skittishness with patience and earned his trust. By the end of the trip, they were buddies. We highly recommend using Ryan for transporting your beloved pets.
Pets and Animals from Hacienda Heights, CA to Henderson, NV (244 mi)
She was amazing and so nice! Got my baby bun delivered to me smoothly from Hacienda Heights, CA to Henderson, NV! definitely recommend😊
33 lbs Mixed Breed from Chardon, OH to Sarasota, FL (1153 mi)
Communication was great with the pick up of our dog. Delivery was quick and everything was smooth. Great job.
26 lbs Dachshund from St. Petersburg, FL to Safety Harbor, FL (20 mi)
I was out of town and needed a transport for my Dachshund and was lucky enough to find Bay Coast Trucking. She was able to transport my dog and get her to the boarding place before they closed on very short notice. I would definitely use Elizabeth again and highly recommend!