CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Rustem was outstanding, from initial contact through drop off. I had very specific requests, as my dog is very old and unable to enter and exit vehicles without major assistance. Rustem sent me photo updates multiple times a day and treated my senior dog with great patience and kindness. He also made it cross country a day ahead of schedule! I had a really terrible experience before with a different shipper, and I felt nervous about another trip for my pup. Rustem did such a great job, I would recommend him to anyone. I would definitely reach out to him if I needed pet transportation again.
Rebecca was the best! She's easy to communicate with and took great care of our little chihuahua puppy, sent us texts and videos along the trip from Washington to New Mexico. We highly recommend her services and would definitely hire her again. Thank you so much, Rebecca!
Our dog and two cats traveled from Vancouver, WA to Chicago and arrived safely 2 and a half days later. The driver transported our pets in the extended cab of his truck. He had a very comfy setup including a litter box and pillows for the animals to rest on. We received both photos and excellent communication about how the pets were doing and where they were on their journey. He also stopped at a few different dog parks which my dog loves. I can't tell you how much piece of mind it gave me to have such an attentive caregiver. I highly recommend the Ridiculous Rescue for pet transport!
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Great people and perfect service. They went above and beyond. I highly recommend them for your transportation needs.
I never done anything like this and was very nervous about giving my dog to a stranger. But Cezar took great care. He notified me where they were along the way and also sent pictures. Thank you The Ridiculous Rescue!
Miranda is really sweet, professional and easy to communicate with. She took great care of our new kitten during 5 hours transfer. And arrived sooner than expected. We couldn’t be happier with her service. I highly recommend her ! Thank you Miranda!!
Everything I'd ask was accomplished! Great service and price! Thanks
Communication was fantastic the entire time! Updates given, tracking available and they put to ease the stress I had about transporting. They did so well with our dog being aggressive ! 100% recommend!
We are all really satisfied that we booked this transport. Although the distance from Miami to New York is not short, our dog arrived satisfied and happy. We were able to follow the trip via the live tracking app, got updates through messages and photos. We are all around dissatisfied. Thank you Joey!
I am 100% satisfied with Travers Family Transport. I found them on Citizenshipper after my dog was denied access to fly because of her size. I was nervous about sending my furbaby with anyone, but I was put at ease after my questions were answered directly and promptly on the Citizenshipper website. I received ETAs and pictures of my Nova and was totally reassured she was in good hands. I knew she was ok when she ran right up to Ronald and greeted him. I received her quicker than expected for such a long ride. She was happy, hyper self and I was so thankful to have her with me. You can not go wrong with Travers Family Transport. They will not disappoint.
She was very nice and kept me informed the whole way. Amazing communication.
Was super satisfied with this company, they even helped get my new pet into the house and crate when I had to leave. Very polite and I would use th3m again if needed. Quick response thanks again
Do not book this service. A week before transport he was very hard to reach. Days later responded after my panic text and calls saying his mom was in the hospital and he wouldn't have cell reception or access to his schedule to confirm he could make the transport I put a deposit down for. After I said I'd be finding someone else he responded and said probably and good idea and later stated that he would refund me. He's now ghosted me for over a week. I held off on a bad in hopes he'd make it right and he has not.
Yes very satisfied
Mabel from Loving Care Animal Transport, LLC is an absolute lifesaver! Our two beloved dog rescues, Buttons and Cinnamon, endured a grueling 24-hour flight from Pakistan to JFK Terminal 1. Mabel's dedication and care were truly remarkable. She met our furry friends with open arms and a warm heart, making their transition to their new home seamless and stress-free. We can't thank her enough for her kindness, professionalism, and genuine love for animals. Mabel is a true hero in the world of pet transportation, and we wholeheartedly recommend her services to anyone in need. Our pups are safe and happy all the way from JFK to Ohio in their forever homes, thanks to Mabel! 🐾❤️ Hassan Founder at Project Save Animals