CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
The only issue was that upon booking, I was told that they offer GPS tracking but on pick up day I asked for it and they said they no longer do it for safety issues. I wish this would have been brought up to me when they changed this. Otherwise very fast delivery and good communication during the transport and was quick to answer my questions or send me photos. Thank you!
We were blown away by the service we received! Lowest price we could find and they brought us our baby girl in just over a day! From AZ to Tennessee y’all (that’s crazy). They sent us picture updates along the way and there were no hidden fees. 10/10 would recommend to anyone
Did a great job with a long delivery to CA.
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Very honest, great with pickup and care.
Absolutely fantastic service and company. Arrived for pick up on time, delivered our dog on time and provided pictures and GPS tracking the whole trip! Never having done this before and we were nervous, but, no need. Our dog keeps looking at the door, maybe for them? You can hire them with complete confidence! Highly recommend and will use them again. Thank you so much Ken and Aimee!!!!
Deborah was excellent. Timely, friendly and very professional. It was a great experience, I will say, I was a bit nervous at first, having never shipped a pet. But, I can honestly say, my wife and I were extremely satisfied.
I couldn’t be happier with the service, Leanis could tell my pup was nervous so she did her best to expedite him. She gave me updates every time they stopped and sent pictures of him eating and walking. She also has a very sweet disposition. I hope to never have to put my dog through that again, but I would absolutely recommend her to anyone who has to transport their animals!
We had such a wonderful experience with Kimberlee; she was so professional and reassuring throughout the whole process of delivering my puppies from Michigan to New Mexico. It was not an easy job! But Kimberlee treated my puppies like her own, and they all arrived so happy, well fed and well rested. I am not sure who else could transport a whole litter of puppies such a distance with such competence. She is wonderful! She called me throughout and sent photos the whole time. I could not recommend her more highly, and would give her 10 stars if I could! I will definitely be using Good Bones for my next delivery. Thank you Kimberlee! You are the best! ✨
I would give no stars if i could!!! The driver notified me on morning of pickup that they were sick after ghosting me for two days. I booked the appointment 5 days prior. Never use them again!!
The driver arrived early and ready at the dealership. The dealership, unfortunately, delayed the shipper for close to three hours while they completed paperwork and other tasks that were supposed to have been completed the day prior. The driver did not complain, assuring me that this is par for the course, and kept me updated. The bike arrived in perfect condition. The driver was competent, courteous, punctual, and professional overall. I would absolutely use OzzyMoto again. -David K.
5/5 ⭐️ I have to explain a few things here to paint an accurate picture. My pup has been my companion, best friend, and emotional support through the worst, and hardest times in my life. He means the absolute world to me. Recently, my life has changed some more and I wasn’t able to give my pup the kind of attention, or exercise he needs and deserves so I decided it was best to send him to my mom where he would be better cared for and have all of his needs met. This was an incredibly difficult decision to make and I have been heart broken by it. I expressed all of these things to Jeff and told him that my boy can be a pain in the butt however he is my pain in the Butt and I still love him. Jeff was immediately reassuring and so incredibly kind. He was sure to send me pictures along the way to which I got to witness my boy being cared for in ways that far exceeded my expectations. I figured they’d kennel him but to my heartwarming surprise I was wrong in all of the best ways. My boy was instead shot gun rider with Jeff’s son. I was almost worried Cupid (my pup) wouldn’t want my mom upon arrival because of all the special treatment he received along the way! I can’t begin to find the words to explain how grateful I was to have THIS concern!!! Jeff was so patient with us and i can’t thank him and his son enough for everything. I would 27/10 recommend them for any and all transport needs and I will 110% only go to him for any future transport needs I may have. Thank you so much for making this challenging situation so much less challenging. I appreciate you so much!
We were nervous about shipping our dog, but Stephanie stayed in contact and sent pictures along the way! Would recommend her service!
Terrible communication. Did not keep word even after promising not to cancel.
I gave 5 stars because they were great and if I could give them more stars I would. This was my first time using Greenfield to find a puppy and also a first time for using a transporter. Melissa Transport was so patient with me while I tried to navigate both Greenfield and figure out how and what to do to get a transport. I received my puppy last evening and to be very honest my little Corgi puppy was beautiful. Then to add to that they gave me a reasonable rate. So for anyone wanting or needing a transport please give Melissa Transport a chance to show you just how good she and her husband really are. I know this… I would definitely use them again! Thanks guys for delivering my baby, companion, and the best breed in the world. She’s my ride or die for my golden years!
Extremely nice experience. from Houston to Boston in one two days， Michael is so hardworking and treat my babe very nice. Timely sending photos and sharing location make us feel less concerned. Thank you Michael. highly recommended !!!!!!!