CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
16 lbs Cat from Farmington, NM to Amarillo, TX (466 mi)
I thought I had already reviewed once so if this is a double I apologize! I was so pleasantly surprised with the service that I got, my driver was considerate, communicative and thoughtful of our specific situation. He would absolutely be my choice if I ever ship a pet again. From start to finish I had zero concerns and he went out of his way to to accommodate my needs even adding hours to trip without altering his original bid. Service like that is simply rare these days
45 lbs Mixed Breed from Atlanta, GA to Somerville, MA (1118 mi)
Tray and Desmond were great. It was my 1st time using CitizenShipper and their services couldn't be better. Both Desmond and Tray were very responsive throughout the trip and constantly updated me on the status of my pup [sending pics as well]. They also coordinated the pickup and drop off times promptly and even modified their schedule to accommodate mine. Thank you so much Tray and Desmond! I greatly appreciate you taking care of Luna!!
12 lbs Pomeranian from Aiken, SC to Thornton, CO (1577 mi)
Very happy with the transportation of our rescue Pomeranian from SC to CO . I received daily updates and photos from Nora . She was very accurate with her time estimates . Teddy was smiling in his arrival photo.
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50 lbs Vizsla from Mill Valley, CA to Wilmington, DE (2872 mi)
Rob was awesome and so kind to us and our dog. Our dog was nervous but Rob took great care of him and was super communicative with me! Would absolutely use him again.
Pets and Animals from Robesonia, PA to Jersey City, NJ (129 mi)
Amazing service, on time delivery with great communication and pet care. Highly recommended
55 lbs Siberian Husky from Miramar, FL to Kentwood, MI (1440 mi)
Thank you they kept me updated with my dog and great communication
45 lbs Standard Poodle from New York, NY to Sun Prairie, WI (941 mi)
This team was wonderful to work with. My dog hasnât always been easy to transport in a vehicle, but she seemed to be just fine on this trip. Lots of updates, photos and check-ins.
60 lbs American Bully from Harrisburg, PA to Wilkes-Barre, PA (102 mi)
Amanda was amazing and handled my dog with love and care. She communited well and i will recommend her to everyone who need the service.
5.1 lbs French Bulldog from Bolingbrook, IL to Des Moines, IA (320 mi)
Lisa was outstanding! I was nervous to trust someone with my little Jazzie. She made it so easy and communicated the entire trip! I wouldn't use anyone other than Lisa in the future!
9 lbs Labrador Retriever from Redwood Falls, MN to Marion, IA (319 mi)
Sue provided excellent service and communication throughout the transport of our 8-week old puppy. We received frequent updates and pictures of a happy pup the whole trip. On top of that, Sue was kind, understanding and flexible when we had to work through some last minute uncertainty on the part of our breeder. Thank you, Sue, for safely delivering our early Christmas gift and doing so with love and care!
13 lbs Shih Tzu from Milford, MI to Davenport, IA (426 mi)
Made it in one day! Important for blind Puppy. Great Communication. I would use her again.
16 lbs German Shepherd Dog from Oroville, CA to Long Beach, CA (469 mi)
Paul delivered my dog and the service was outstanding from start to finish. Communication was professional, clear, and consistent, with timely updates throughout the trip. The pricing was the best I found, and the value was excellent given the level of reliability and care. What impressed me most was execution. Paul completed an 18 hour round trip and delivered the same day, exactly as promised. No excuses, no delays, and no uncertainty. The handoff was smooth and organized, and it was obvious he takes the job seriously and treats pets with respect. Paul is also a veteran, and it shows in the way he operates: disciplined, accountable, and dependable. If you want a safe, efficient, fairly priced dog transport with strong communication, I would book Paul again without hesitation.
30 lbs Terrier Mix from Waltham, MA to Hampton, VA (574 mi)
Jacob and Brenda were outstanding! My dog was comfortable on the drive from MA to VA, and they maintained excellent contact with both myself and my family members who were receiving my dog. Sometimes you expect dog transport to be a bunch of kennels; not with JnB's Transport; my dog had the full backseat, compete with blankets and other comforts. I highly recommend their service.
Powerboats & Motorboats from Las Vegas, NV to Englewood, FL (2497 mi)
Dorrie was amazing the entire time. Communicated every step of the process. Highly recommend!
25 lbs Great Dane from Venice, FL to Apple Valley, CA (2575 mi)
If I could give more than 5 stars I would. The service was outstanding!!! The puppy was delivered to California same day from Florida via PRIVATE JET!!! I honestly feel like I shouldâve paid more for this service. My pup was handled with so much care. THANK YOU THANK YOU THANK YOU!!!!! đ