CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

Won by Wiggle Butts Transport LLC for $2500.00
70 lbs German Shepherd Dog from Wimauma, FL to Denver, CO (1874 mi)

She is really good to animals and a really nice person. She took good care of my German shepherd and brought along our stuff in a uhaul box. She was very fair on the price and delivered quality work. I highly recommend anyone to book Erica with wiggle butts. Thanks again

Won by Kameisha Reid for $1800.00
75 lbs Husky lab mixes. from Sherman, NY to Glendale, AZ (2149 mi)

I contracted this carrier on citizenshipper for private transportation of my two dogs and one cat and what I received was a nightmare. The drivers who arrived were not the same person I had interacted with during negotiations and there were other animals in the vehicle at the time of pickup. They also did not inform me until pickup with my animals in the car that they would not take a credit card. This was not discussed previously as required by citizenshipper. As they hadn’t said to the contrary, I mistakenly assumed it would be accepted. Red flags popping up all over but being the naive millennial that I am, I tried to ignore them and see the good. Giving the benefit of the doubt, a mistake I will not make again, I let them depart with these drivers who proceeded to make stops far and away from the private trip destination I had contracted, hundreds of miles away. This in conjunction with dangerous speeds l, as noted by their GPS tracking service, speeds in excess of even the most liberal limits in any of the 50 states, as well as infrequent stops for the animals to stretch or go to the bathroom, was very concerning. Upon arrival my animals were noted as behaving like they had not eaten appropriately and as if they had been deprived of water, not to mention a massive uptick in anxious behavior on the part of the dogs, who have previously crisscrossed the USA by car and plane numerous times. Per citizenshipper's policies and our own concerns with broken agreements/promises/platform policy violations, we were going to avoid rendering payment until such time as citizenshipper could conclude its investigation and such conduct on our part is dictated by the platform itself. We ended up rendering initial payment because the driver refused to leave the driveway until such time as payment was rendered, and demanded my parents give them the animals back otherwise. We did file a dispute with the payment carrier stating that we would like a hold until citizenshipper can advise how to proceed. The driver, upon notification of this development proceeded to return to my parents house after 10pm, bang on the door until someone opened, and harassed them for money despite them not being the ones who contracted the service. When told they would need to wait for citizenshipper’s advisement, they demanded my parents give them back my animals and they would not leave without them or money. The drivers eventually departed but said they'd be back and expected their money or my animals. Words cannot begin to encompass the sheer magnitude of unprofessionalism exhibited by this group of people who are definitely not kameisha. If you want your animals transported safely and expeditiously, they'd be safer with Jeffrey Dahmer. 2 stars because at least my animals arrived alive. If you do decide to use this service, have a vet on speed dial.

Won by HappyPetz transport LLC for $600.00
6 lbs Cat from Houston, TX to Albuquerque, NM (821 mi)

Great price, great service. Provided updates asking the way.

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Won by Avalon Express Transport for $500.00
25 lbs Cardigan Welsh Corgi from Torrington, WY to Fort Stockton, TX (906 mi)

I was well informed daily on my puppy which also included videos and pictures while they took the time to do daily walks. Very pleased and highly recommend Crystal and her husband. Safe travels.

Won by A-Plus Pet Delivery for $525.00
30 lbs Chihuahua from Lake Havasu City, AZ to Lawrence, KS (1281 mi)

Such a great experience! He checked in regularly and sent photo updates. I was so happy to have my baby back. Thank you so much again! 💙

Won by ScOObY- DoO PaDDy WaG ViP for $750.00
109 lbs Labrador Retriever from Orange Park, FL to Edison, NJ (930 mi)

Jason was amazing. he took care of the pup. Pup was suffocating due to the choke chain. he kept her out of the crate in the middle row and drove so that she was comfortable. definitely recommend him for your pet services.

Won by Wolly & Wags Pet Transport for $1100.00
60 lbs Cat from Alameda, CA to Tomball, TX (1923 mi)

i their was a minus 5 i would get that…Don’t ever use his services he cancelled my driver gave me another driver after i was happy with the one i talked to. He stole 632.50 from me and my driver

Won by M&A pets transportation LLC for $4000.00
65 lbs Golden Retriever from Harrison, ID to Miami Beach, FL (2997 mi)

Great communication and took such good care of my dogs cross country. Will definitely book Anton again!

Won by Becki Moon for $550.00
70 lbs Goldendoodle from Meridian, ID to Elk Grove, CA (559 mi)

Becki is simply the best! She's super communicative and very on top of everything. She made sure my dogs were comfortable in the car and sent photos, updates along the way. I highly recommend her!!

Won by Superior Transport LLC for $600.00
20 lbs Perro de Presa Canario from Bradenton, FL to Pittsburg, CA (2854 mi)

Nick want above and beyond to make sure our pup was cared for from pickup to drop off. Best price hands down and would recommend him time and time again.

Won by 2 chicks in a van for $700.00
77 lbs gsd from Fort Myers, FL to Muskego, WI (1376 mi)

They treated our two dogs like royalty. They were clean, happy and the pictures of their hotel stay showed me they were loved like their own. Thank ever.

Won by Superior Transport LLC for $1200.00
30 lbs xxxxxx from Hallandale Beach, FL to San Leandro, CA (3010 mi)

Nick, Thank you so much for taking our girl from Florida To California safely, At the beginning we were a little bit nervous but finally everything went very well, We Definitely Recommend Nick, he is Very Professional, Compassionate, dedicated, and a dog lover. George And Jaime

Won by Kameisha Reid for $800.00
10 lbs Cat from Williamsport, PA to Sierra Vista, AZ (2239 mi)

If I could give six stars I would. Fast cross-country trip, excellent communication and my cat Marley arrived safe and sound! Would definitely recommend and use again.

Won by Emerald's Fur Baby Transport for $490.00
20 lbs Pomeranian from Lancaster, OH to Easton, PA (451 mi)

Esmeralda is honestly the best! As a first time customer of Citizen Shipper i was super nervous to hire a complete stranger to transport my new fur baby to me, Esmeralda messaged me back & fourth before i hired her & even found a way to get my puppy to me sooner! The whole transport time of 7 hours she texted me pics & videos of my puppy, she took care of him while he got car sick as well💗 I’m so grateful for Esmeralda! My advice is run don’t walk to hire this wonderful woman!💗🙂

Won by patty nesbitt for $700.00
19 lbs Boston Terrier from Bremerton, WA to Houston, TX (2361 mi)

Oh my goodness, Patty was excellent with Milo and she definitely has a natural affinity for animals. She was so kind, she allowed Milo to be her navigator (better than a GPS) as well as copilot. I’m so thankful for Patty