CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
80 lbs American Staffordshire Terrier from Oceanside, CA to Seattle, WA (1221 mi)
Patty was great! I needed a last minute pet transport from San Diego to Seattle for my pittie and Patty came through immediately. She sent me location pins throughout her drive and was able to pick up and drop off at my doorstep. She also sent some pics of him throughout the 2 day journey. Would definitely recommmend Patty if your pet needs a ride.
33 lbs Mixed Breed from Houston, TX to Jackson, WY (1640 mi)
This service was so clean, communicative, and an all around great experience. Veronica with Kuddles and Luv Transport was top of the line. She asked for expectations ahead of the transport and delivered above and beyond. I have never felt more comfortable. She cared for my dog more than I couldâve wished for. I will 1000% be contacting Veronica for transport in the future, and I hope to see her again - I know my dog is as well. He was obsessed with her!
30 lbs American Corgi from Conway, MO to Waco, TX (570 mi)
We were all very pleased with the outcome. Professional and personable at the same time. I would use her anytime.
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50 lbs Golden Retriever from Vero Beach, FL to Chicago, IL (1255 mi)
Leani was awesome. Kept my wife and I informed along the way. Was flexible w/ drop-off and also helped take some golf clubs I needed to ship back as well. 5 star service!
74 lbs German Shepherd Dog from Springfield, KY to Tampa, FL (803 mi)
Joe was amazing. On time, trustworthy, kind and flexible. We will use him again.
70 lbs German Shepherd Dog from Auburn, NY to Marion, SC (767 mi)
They were great with communication. Price was reasonable. Took excellent. Care of Winston. Five stars isnât high enough rating would give 10 if I could.
30 lbs Rat Terrier from Youngstown, OH to Honolulu, HI (4616 mi)
This was quite the experience, first off I mistakenly listed the wrong weight for my 2 dogs, mainly because it was my first time using this website: which complicated things from the jump, but Luxury Pet Transport rolled with the punches and corrected what needed to be corrected. Then there was the giant snowstorm that affected most of the country, which delayed things even further, but again, they rolled with it and adjusted everything accordingly. Uncle Mello (the man who picked up my dogs and watched after them) is the GOAT. My 2 dogs had to stay with him for a couple days at his house and I couldnât have asked for a better guy to do so. He took care of them like they were his own dogs. They brought the dogs to a vet they work with regularly and handled all my health certificate paperwork and some vaccination stuff to make sure they were 100% good to go to land in Hawaii and be directly released from the airport. My trip had complications but were not their fault, and they handed it all the best they could and got the job done. HIGHLY RECOMMEND. They also take great care of military members (Iâm in the navy). I appreciate all the help they provided. Thanks!
Cars and Light Trucks from Tualatin, OR to Greenfield, IN (2273 mi)
Once again a job well done, my rav4 was delivered safely. Mike is definitely on top of things and is very helpful. You guys will be my go to if ever I am in need of vehicle transportation in the future. Simple, quick and reasonable price!
80 lbs Boxer from Westerville, OH to Westerville, OH (5 mi)
I promise your in safe, reliable, trustworthy hands with Josph. He was overly patient with me. I had never had anything transported before. I had no idea what I was doing. I even gave him the wrong location for pickup and sent him money ( $100 bucks for a deposit) after realizing my request for pick up was very wrong. ( being my fault) He refunded me the money right away. Which showed me he was a green flag â for me. I was having to go through 3 different people to get details on when & where I can have my brotherâs dog picked up. ( mind you: my brother had just been submitted in detox & rehab) After I finally got all the details needed for Joseph guy. He sent pictures of my brotherâs dog and communicated with me the entire time. And shared his location!!! He was so friendly and understanding. I highly recommend him. You wonât regret it. I couldnât have asked for a better experience. Iâm so grateful for him and his workmanship.
1 Bedroom Apartment from Taunton, MA to Stuart, FL (1375 mi)
Saved the day after two no-shows! Highly recommend Eric & Hailey. After two other moving companies went radio silent and left my senior parents stranded in a house full of boxes on moving day, Eric and Hailey were a godsend. Moving is stressful enough, but with one of my parents being autistic, the reliability and care provided were even more critical. They handled the move from Taunton, MA to Stuart, FL with incredible professionalism. Hailey is a packing geniusâshe organized, wrapped, and optimized every single inch of the enclosed trailer to ensure everything was safe. Most importantly, she kept me in the loop throughout the entire journey, which gave our family such peace of mind. I have zero complaints and would recommend them to anyone looking for movers who actually care.
Other Motorcycles from Beaumont, TX to Houston, TX (85 mi)
ADLogistics was a completely enjoyable experience. They responded immediately. Offered a reasonable fee. Acted quickly. Communicated every step of the process via text. They are efficient.
8 lbs Pug from Spring Hill, FL to West Palm Beach, FL (247 mi)
Simple, easy~ the team did exactly what they said they would do with a smile. I will use them again if necessary.
Other Heavy Items from Gardner, MA to Tulsa, OK (1570 mi)
Everything went just as planned.
30 lbs French Bulldog from Cannon Air Force Base, NM to SeaTac, WA (1657 mi)
Huge thanks to James. I have zero complaints or concerns, he was very professional and treated my dog like his own. He provided updates and pictures along the way and I am very pleased with the service provided. I will definitely use again in the future. Thank you!
5 lbs Yorkipoo from New York, NY to Hialeah, FL (1294 mi)
Robert was amazing from start to finish. He transported my puppy safely from New York to Miami and kept me updated throughout the entire trip. He shared his location and sent updates, which gave me so much peace of mind. You can tell he genuinely cares about the pets he transports. Highly recommend!!!