CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

Won by 2+U Pet Transport for $3130.00
55 lbs Goldendoodles from Fallbrook, CA to Wilmington, NC (2601 mi)

This is a great service company. The only reason I’m not giving 5 stars is that she showed up in a smaller vehicle than the one advertised (Sprinter van) and didn’t tell me ahead of time. So, even though my pets didn’t have the space promised, they still arrived safe and sound. We received pics and updates along the trip. This woman knows how to make things work! I would definitely hire them again!

Won by CmoorepetsTravel LLC for $850.00
16 lbs Cat from Tempe, AZ to Scottsville, VA (2187 mi)

Nothing good to say about this service. Our courier didn't contact us until the last minute and CitizenShipper didn't refund our fee. We had to buy a plane ticket at the last minute and my husband flew our pet to his destination.

Won by K9Lives Transport LLC for $500.00
30 lbs American Bully from New York, NY to Jacksonville, FL (933 mi)

Exceptional service!… Kind and respectful and made me feel at easy while he transported my Pet … He assure me my pet was doing well and sent updates if I asked .

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74 lbs American Bulldog from Summit, NJ to Jupiter, FL (1203 mi)

Onur was amazing with transporting our dog from NJ to FL. He was kind, professional, and informative throughout the whole journey. We highly recommend him and his service and will certainly be using him again.

Won by Shakira Offley for $450.00
21 lbs German Shepherd Dog from Yucaipa, CA to Ault, CO (1059 mi)

The pet has not been transported from CA to Colorado yet. Im confused

25 lbs Dachshund from Vista, CA to Biloxi, MS (1910 mi)

*BOOK NOW* Absolutely STELLAR service. They communicate beautifully, sending videos and location updates at least daily if not more often. My Princey was well-loved and cared for, his needs met to a tee and his happiness treated as though it was paramount on their minds. Competitive pricing, flawless delivery, resplendent service, outstanding company. CANNOT say enough in favor of Cosmo's, they'll have our business and that of our friends and family for years to come.

7 lbs Cat from Rio Rancho, NM to Raton, NM (213 mi)

Fast response time! Short notice emergency lost pet return. These guys are supper. Polite courteous and excellent communication. I couldn’t have asked for anything to be better. You can trust these guys.

Won by K9Lives Transport LLC for $400.00
30 lbs Cat from Dix Hills, NY to Charleston, SC (802 mi)

Mark was terrific to my cat picking her up on Long Island and delivering her to Summerville SC the next day. He let her ride shotgun in her carrier and pet her on the way down to comfort her. He kept in touch with me the whole way. Perfect

Won by On The Go Rescues for $300.00
9 lbs Pug from Savannah, GA to Miami, FL (489 mi)

Matt goes above and beyond for his clients..He is compassionate and caring towards animals. He communicates effectively throughout the entire transport process so you are at ease and know your pet is safe and well taken care of. I highly recommend him and his services. He brought my adorably puppy home from South Carolina to Florida. I will forever be so thankful !

Won by FurrStork for $750.00
18 lbs Newfoundland from Cortez, CO to Plymouth, IN (1460 mi)

Hansel decided to do the transport 2 days early and definitely caused me some anxiety at first, but he also worked through some major issues with the breeder for us to make it happen too. I would definitely use again.

Won by Friendly Pet Express for $1000.00
61 lbs Mixed Breed from Livonia, MI to Tucson, AZ (1985 mi)

They were quick and kind and Hugo arrived happy and healthy

15 lbs Maltipoo from Angier, NC to Bluffton, SC (294 mi)

Donna was a rock star… we had a last minute cancellation with another transport carrier and Donna stepped in with less than 24 hr notice. She kept us updated the entire time a took a ton of pics which she sent to us. She was prompt and very communicative! Thanks Donna!!!

Won by Wiggle Butts Transport LLC for $500.00
9 lbs French Bulldog from Jacksonville, FL to Grapevine, TX (1014 mi)

Erica was communicative and very kind. Glad my pup was taken care of!

Won by A Couple of Paws LLC for $1200.00
85 lbs Doberman Pinscher from Albany, NY to Seattle, WA (2879 mi)

Brianna was very caring and showed great compassion. Answered questions and eased my fears. She transported Moose (my daughters 85 Doberman a very long way) East Berne , NY to Seattle, WA in 3.5 days and sent multiple pics daily with location updates. Would definitely use again. Thank you Bri!