CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
This is a great service company. The only reason I’m not giving 5 stars is that she showed up in a smaller vehicle than the one advertised (Sprinter van) and didn’t tell me ahead of time. So, even though my pets didn’t have the space promised, they still arrived safe and sound. We received pics and updates along the trip. This woman knows how to make things work! I would definitely hire them again!
Nothing good to say about this service. Our courier didn't contact us until the last minute and CitizenShipper didn't refund our fee. We had to buy a plane ticket at the last minute and my husband flew our pet to his destination.
Exceptional service!… Kind and respectful and made me feel at easy while he transported my Pet … He assure me my pet was doing well and sent updates if I asked .
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Onur was amazing with transporting our dog from NJ to FL. He was kind, professional, and informative throughout the whole journey. We highly recommend him and his service and will certainly be using him again.
The pet has not been transported from CA to Colorado yet. Im confused
*BOOK NOW* Absolutely STELLAR service. They communicate beautifully, sending videos and location updates at least daily if not more often. My Princey was well-loved and cared for, his needs met to a tee and his happiness treated as though it was paramount on their minds. Competitive pricing, flawless delivery, resplendent service, outstanding company. CANNOT say enough in favor of Cosmo's, they'll have our business and that of our friends and family for years to come.
Fast response time! Short notice emergency lost pet return. These guys are supper. Polite courteous and excellent communication. I couldn’t have asked for anything to be better. You can trust these guys.
Mark was terrific to my cat picking her up on Long Island and delivering her to Summerville SC the next day. He let her ride shotgun in her carrier and pet her on the way down to comfort her. He kept in touch with me the whole way. Perfect
Matt goes above and beyond for his clients..He is compassionate and caring towards animals. He communicates effectively throughout the entire transport process so you are at ease and know your pet is safe and well taken care of. I highly recommend him and his services. He brought my adorably puppy home from South Carolina to Florida. I will forever be so thankful !
Hansel decided to do the transport 2 days early and definitely caused me some anxiety at first, but he also worked through some major issues with the breeder for us to make it happen too. I would definitely use again.
They were quick and kind and Hugo arrived happy and healthy
Donna was a rock star… we had a last minute cancellation with another transport carrier and Donna stepped in with less than 24 hr notice. She kept us updated the entire time a took a ton of pics which she sent to us. She was prompt and very communicative! Thanks Donna!!!
Erica was communicative and very kind. Glad my pup was taken care of!
Brianna was very caring and showed great compassion. Answered questions and eased my fears. She transported Moose (my daughters 85 Doberman a very long way) East Berne , NY to Seattle, WA in 3.5 days and sent multiple pics daily with location updates. Would definitely use again. Thank you Bri!