CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
73 lbs Mixed Breed from Crescent City, CA to Keene, NH (3219 mi)
The best personal transport for your furry family members. I cannot recommend Heather enough. She transported our beloved pets from California to New Hampshire as expeditiously as possible. Amazing. I cannot recommend Heather enough.
13 lbs Cat from Lacey, WA to Oceanside, CA (1163 mi)
Great service, helped on a short notice
18 lbs Miniature Aussiedoodle from Sandy, UT to Little River, SC (2236 mi)
They took such great care of our sweet Alta! She got to her location safely and successfully, despite many weather delays. We were able to keep in touch via the tracking they gave us, and if we had any additional questions or wanted pictures, they were quick to respond! Highly recommend :)
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13 lbs English Springer Spaniel from Statesville, NC to Memphis, TN (605 mi)
Got my puppy to me safe and sound!
16 lbs Cat from Phoenix, AZ to Medford, OR (1060 mi)
Antonio was great. Was very flexible and delivered our kitty Reya in what seemed like no time at all, he was very communicative during the trip letting us know what was happening. Our kitty Reya is shy and we were worried she would be scared when he dropped her off but she was fine and took no time relaxing once home. If we ever have to transport an animal in the future we would use him again.
60 lbs German Shepherd Dog from Tyler, TX to Coal City, IL (843 mi)
I wish I could give this amazing man more stars than 5. He was absolutely amazing throughout the entire process from bidding, coordinating, communication, taking care of our pup, everything. He was perfect. If you ever need someone to transport your pets, this is the guy ! Heās a veteran and so professional. Absolutely recommend.
17 lbs Cat from Daytona Beach, FL to Fort Valley, AZ (2109 mi)
My father passed away a few weeks ago, leaving his sweet kitty, Tokyo, behind. My sister that lives in Arizona wanted to adopt Tokyo so we needed to figure out how to get him from Daytona Beach, FL to Flagstaff, AZ. After setting up a request on CitizenShipper, I had 21 bids from people wanting to transport him. I chose to hire Christina and her husband and Iām so happy I did. Her credentials stood out from the rest. She also transported Tokyo and only Tokyo. He was a VIP! Unlike other transporter who transport multiple animals at once, she only transported Tokyo so he wouldnāt be traumatized. We were able to see her route as she traveled across the country and she gave us frequent updates and photos all along the way. She and her husband take turns driving non-stop so it the fastest ground transport possible. She picked Tokyo up on Wednesday morning and he arrived at his new home Friday evening! It was an amazing experience and I would hire her again in a heartbeat!
50 lbs Great Dane from Washington, DC to New York, NY (244 mi)
Helpful
14 lbs Cat from Jersey City, NJ to Jacksonville, FL (935 mi)
Fetch and Fly service was Top Tier and First Class service! The Driver was very personable and treated my cats like royalty! Kept me informed along the way until they reached their destination! Highly Recommend!!!!
Furniture from Los Angeles, CA to Miami, FL (2747 mi)
Good communication
90 lbs Great Pyrenees from Austin, TX to Troy, NY (1863 mi)
We recently hired Robbie to transport our Great Pyrenees from TX to upstate NY. Robbie was communicative in the planning process, prompt in picking up, and had everything ready for a comfortable trip including some nutritional treat in case our dog became too anxious to eat. He share his location throughout the trip, as well as photos at each stop and each morning. He gave our dog lots of love and snuggles, delivered early (with our approval). We are thankful a smooth trip and the loving care he provided during the transition.
10 lbs Cane Corso from Texas, TX to Detroit, MI (1155 mi)
Rick is a great guy, transported my 8 week old puppy safely.
60 lbs Labrador Retriever from Morristown, NJ to Fort Lauderdale, FL (1266 mi)
This was a fabulous experience. Pam did a great job and took excellent care of my boy. Thank you Pam we will definitely use your service again!!
20 lbs Standard Poodle from Joshua, TX to El Paso, TX (619 mi)
Transporter Carey was so accommodating and amazing! Outstanding service I would highly recommend! His patience and care for our puppy was exceptional. Thank you Carey! I will contact you in the future. Happy with your job performance. Blessings!!!