CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
10 lbs Bichon Frise from Greenfield, IN to Henderson, KY (198 mi)
The carrier was extremely friendly and handled my little pup with care.
12 lbs Cat from Los Angeles, CA to New Orleans, LA (1909 mi)
She was professional and efficient with great tips for handling Honey even prior to the trip. She did exactly as she said she would! Peace of mind worth every penny...Honey was in great shape despite a slightly delayed flight! Would absolutely work with her again!
19 lbs French Bulldog from Walton, KY to Charleston, SC (602 mi)
Joe did an amazing job, communication was excellent and worked with us every step from pick up to delivery including making sure she was walked and fed as well sending photos. If you need to have your pet transported I highly recommend booking with Safe and Sure Transport.
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7 lbs Maltipoo from Yuba City, CA to Olivehurst, CA (6 mi)
I rarely leave reviews but I absolutely had to because Gabriella is an ⭐️⭐️⭐️⭐️⭐️ **ABSOLUTELY OUTSTANDING TRANSPORTER — GABRIELLA IS SO INCREDIBLE** I JUST HAD TO! I cannot say enough amazing things about Gabriella. From the very beginning, she showed a level of care, professionalism, and heart that is honestly rare to find. Even though she was new to CitizenShipper, you would NEVER know it — she handled my transport like a seasoned professional. Gabriella was kind, gentle, and truly loving with LIZZY. She treated her like she her own, and that meant everything to me. Her communication was flawless — consistent updates, clear check-ins, and complete peace of mind the entire trip. I never once had to wonder how things were going. She was punctual, dependable, and incredibly responsible. Everything went exactly as promised — smooth, safe, and stress-free. If you are looking for someone to trust with your beloved animals, **Gabriella is the one.** I would use her again without hesitation, and I HIGHLY recommend her to anyone needing transport. She deserves to be fully booked — people should be lining up and knocking on her door for her services. Thank you, Gabriella, for going above and beyond. You are truly special, and I am beyond grateful. 💛
10 lbs Cockapoo from Texarkana, AR to Wichita, KS (472 mi)
Everything went smoothly and my new puppy arrived safe and in time. I appreciated the pictures that were texted en route. Highly recommend!
7 lbs Yorkshire Terrier from Calhoun, GA to Walkersville, MD (625 mi)
⭐⭐⭐⭐⭐ I had a great experience working with Lisa! She was incredibly kind, professional, and communicative throughout the entire process. My pet arrived safely, happy, and right on schedule, which gave me so much peace of mind. I truly appreciate the care and attention she put into the transport and would highly recommend her services to anyone needing reliable and trustworthy pet transportation.
Cars and Light Trucks from Hesperia, CA to Ramona, CA (128 mi)
very quick turnaround
9 lbs Pug from Spring Mills, PA to Evergreen Park, IL (580 mi)
I loved this transport! She was pleasant knowledgeable and prepared. We got to track her the whole time for peace of mind.
61 lbs Vizsla from Ocean Springs, MS to Strasburg, VA (971 mi)
SitStayGo! Is the only way to go! She deeply cares for the dogs, their safety, and the owners peace of mind. She is kind, knowledgeable, and puts her full heart into transporting dogs. Our dog was very well loved, fed, frequent potty and stretch breaks. We cannot be more thankful that we chose Casey!
22 lbs Dachshund from Payette, ID to Alturas, CA (330 mi)
Very satisfied! I was notified the whole trip of how the dog was doing and got multiple pictures! He was very good about letting us know when he was about to arrive at the destination both times. Very pleased and would definitely recommend!
68 lbs American Bully from Westbury, NY to Miami, FL (1315 mi)
She took care of my animals with extreme care and sent me plenty of updates!! Amazing would definitely recommend.
57 lbs Siberian Husky from Monterey, CA to Washington, MO (2032 mi)
A++++ Hands down an awesome and reassuring move. Thank you for the communication and the awesome service!
15 lbs Shih Tzu from Peoria, IL to Loxley, AL (892 mi)
Good Experience, Friendly, Sent Pictures, Good Communicator thru Trip. Highly Recommended. I would use them again if needed.
12 lbs Cat from Reading, PA to Gray Court, SC (657 mi)
Friendly, and I loved getting updates on where they were and as they got closer it was nice to know time of arrival! I highly recommend Lisa!
29 lbs Pembroke Welsh Corgi from Unicoi, TN to Huntsville, AL (326 mi)
She was the sweetest! Thank you!!