CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

See why our customers love CitizenShipper

google logo

Average Rating

trust pilot logo

Average Rating


Join our Satisfied Community of Customers

Get Free Transport Quotes, Fast

No credit card needed

At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

Won by James Chance for $425.00
20 lbs Shiba Inu from Atkinson, NE to Minneapolis, MN (416 mi)

Everything went great. He kept in contact with us during the whole experience and was very helpful.

Won by Serendipity Pet Delivery LLC for $750.00
35 lbs Goldendoodle from Denver, CO to Little Elm, TX (761 mi)

Amazing experience all around - needed a quick transport and Serendipity went above and beyond. Will be using them again in the future

Won by Kahu Delivery for $635.00
112 lbs German Shepherd Dog from San Antonio, TX to Philadelphia, PA (1740 mi)

I was very nervous on how Winter would take the trip from being separated the first time, Melisa made not only us feel comfortable but the attention she made sure Winter didn’t have stress as well. Melisa did an amazing job, great updates, really caring, awesome with the winter would definitely recommend to anyone. Melisa was really attentive to Winter’s behavior, made the trip relaxing and stress free for Winter. I trust Melisa with any of our animals and when we need our other pup moved, we will see if she is available first. This was a big stressed for our military move and Melisa made transporting Winter from Texas to Pennsylvania so easy! I recommend Melisa 110%. Best person to trust with our family members!

Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.

50 lbs Chinese Shar-Pei from San Antonio, TX to Langhorne, PA (1770 mi)

Highly recommend Sabrina! She took amazing care of my pup while transporting her from TX to PA. She provided updates throughout the cross country trip, along with videos. She was worth it and I will contact her next time I need a transport.

Won by Natalia Pleshivtseva for $500.00
90 lbs Cane Corso from Los Angeles, CA to Dallas, TX (1436 mi)

Natalia is definetly a 5 star all the way. She was great delivering my new puppy from LA to Dallas. She was on time and cared for him like I would have done myself. She sent pictures along the way which really put me as ease during the time my puppy was on the road traveling. #AwesomeJob

Won by The Great Dane Fam for $400.00
15 lbs Cat from East Hartford, CT to New Smyrna Beach, FL (1156 mi)

Excellent service. Kept in contact leading up to pickup date. Pickup on time, updates and pictures of my pet during the trip. Very friendly and courteous. Definitely recommend and would use them again.

Won by LoadMaster Group Inc for $991.00
Dirt Bikes from Lewiston, ID to Atlanta, GA (2377 mi)

Very updated equipment great communication Got the motorcycle delivered

Won by USA Animal Transport (The OG) for $1075.00
20 lbs Miniature Schnauzer from Rio Rancho, NM to Port Jefferson, NY (2092 mi)

Grace and Dara were nothing short of **exceptional**! We were looking for a cross country (NM to NY) transport for a dog with anxiety in the car and not who is notcrate trained. From beginning to end, you could feel their love and compassion for the animals. They were so patient and attentive. They send pictures, videos, and texts throughout the day. We ended up being jealous of the epic road-trip our four-legged friend was on without us! I can’t recommend them enough. Thank you for making this such an easy experience. We appreciate you both.

Won by BBL Logistics LLC for $500.00
3 lbs morkie from Newcastle, WA to San Francisco, CA (807 mi)

Brian and Cheri picked up our new family members and drove them from Newcastle, WA to San Francisco, CA. We wanted the pups asap because all of our kids were going to be home for the weekend. I never knew this service existed but so happy i found it. Brian and Cheri made the experience supper easy, i was able to track. them during their drive. I will definitely refer our friends and family to them.

Won by Royal Rides for $375.00
9 lbs Cat from Franklin, TN to Mokena, IL (495 mi)

Kassie was very responsive, very communicative, very professional, timely, and she even transported a few extra items free of charge. It was so easy to work with her from start to finish; we have zero complaints and would highly recommend her!

Won by John Mitchell for $200.00
60 lbs Pitt Bull Terrier from Oakland, CA to Los Angeles, CA (360 mi)

John was amazing, 10/10 ! Great communicator and very nice ! Helped me with anything I needed ! He shared the GPS, gave picture updates along the way and was genuinely happy doing the delivery, I can tell he loves doing what he does ! Would definitely ask for his service again in the future, he was so nice to my dog, even though she’s sometimes scared of strangers, he made sure everything went smoothly ! 100% recommend

Won by Genesis’s Pets llc for $400.00
15 lbs Australian Shepherd from Cranberry Township, PA to Franklin, MA (591 mi)

Genesis was amazing to work with! She was very responsive, on time (if not early), and you can tell she really loves what she does and cares about the animals. We would definitely use her again in the future!

Won by Greenlee Transport for $500.00
15 lbs mini aussiedoodle from Golden, MS to Cedar Rapids, IA (635 mi)

This was my first time transporting a puppy and it was a wonderful experience. David traveled from Mississippi to Iowa. He had great communication from the time of booking to the time he delivered. He provided updates throughout his travels as to where he was and how the puppy was doing. Highly recommend him.

27 lbs terrier from Yachats, OR to Celina, TX (2092 mi)

First time we ever used this type of service. We had to scramble at the last minute to find a way to get my in-law's dog to their new home in Texas and Coble's did a great job. Very friendly & responsive from the get go. There was clear communication all along the way so we new what to expect which helped calm my in-laws anxiety about being separated from their dog. I would definetly recommend Coble's Cross Pet Transport to others.