CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
68 lbs Labrador Retriever from Cambridge, MA to Largo, FL (1365 mi)
These two were amazing! They sent me pictures and updated me with my dog and cat every couple hours. They were very transparent about everything from letting me know when they were eating to going to the bathroom. I would highly recommend them they are very trustworthy and down to earth.
8 lbs American Staffordshire Terrier from Woodbridge, VA to Bridgeport, CT (310 mi)
This was my first time sending a puppy across state lines using a service like this, and Frank made this a painless experience. He took great care of my puppy, was very responsive, gave wonderful updates, and even gave my dad the time of day with all of his questions lol. Should I ever need to send another pup, I would definitely be using Fetch & Fly!
25 lbs Pug from Los Angeles, CA to Grapevine, TX (1429 mi)
Melisa was amazing. She transported my 2 dogs from Los Angeles to Dallas and did an awesome job. She sent videos and kept me updated during the entire trip. Highly recommended!
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30 lbs Golden Retriever from Markesan, WI to Black Hawk, CO (1042 mi)
Helped our litter of 9 Goldens out in a pinch. Took great care of them during their 1000 mile drive. Recommended
14 lbs Cat from Gillette, WY to Oklahoma City, OK (1026 mi)
Steven was absolutely incredible! very attentive and accommodating to my situation and took amazing care of my two babies!
7 lbs Cat from Bloomingdale, MI to Grand Prairie, TX (1048 mi)
They did a great job even with my difficult male cat on a cross country move. Thank you!
10 lbs Goldendoodle from Millersburg, OH to Rochester, NY (330 mi)
AM VERY SATISFIED WITH THE SERVICE THAT WAS GIVEN AS SOON AS I PLACED MY ORDER HE GOT RIGHT TO IT NO WAIT TIME AT ALL HE MESSAGED ME AND WAS OUT MINUTES LATER I WAS NOTIFIED AND SENT LOCATION FROM START TO FINISH GOT TO MY HOUSE NEXT DAY WITH MY PUPPY IN GREAT HEALTH I WOULD RECOMMENDED HIM TO ANYONE FAST EFFECTIVE AND EFFICIENT THANK YOU SO MUCH AGAIN IT WAS WORTH EVERY DIME!!!!
Powerboats & Motorboats from Somers Point, NJ to Fort Myers Beach, FL (1217 mi)
After a delay in pickup, he got to the destination marina before we did. His equipment, the trailer and truck appear to be well maintained. Sent us a delivery video since we couldnât be there in person for the delivery. That was an unexpected nice touch. And, he sent a follow-up text to inquire if all was satisfactory. I would recommend his services. Competitive pricing for his services. Some priced lower but many priced higher. Other carriers were very aggressive in their correspondence and approach. I did not find that here. He worked with us.
53 lbs Labrador Retriever from Ocean City, NJ to Key West, FL (1388 mi)
Took care of Orr young labrador
124 lbs Golden Retriever from Fort Worth, TX to Temecula, CA (1375 mi)
Mrs.Rita was absolutely wonderful. Brought my dog very quickly and safely. Her kindness and care was outstanding. Very quick to keep updated and took care of my sweet dog. Very trustworthy and very reliable. Highly recommended
75 lbs Labrador Retriever from Peconic, NY to Scottsdale, AZ (2523 mi)
Very kind and thoughtful care of our Grace. We'd use her service again. Thank you
4 lbs Dachshund from Fairfax, IA to San Antonio, TX (1140 mi)
We had a great experience with Liz and Rhon at Y2K. They kept us abreast throughout the whole trip and even provided us with an app to track their progress and multiple pics of our lil pup while traveling. Strongly recommend this team and the services they provided us before and during the trip....thanks again guys!
2 Bedroom Apartment from Port Jervis, NY to Greensboro, NC (576 mi)
Poor communication
90 lbs Goldendoodle from Colorado Springs, CO to Fort Washington, PA (1698 mi)
Wow, What a great experience! If I could give more than 5 stars I would! We had a quick turnaround timeframe and lucky critters made it happen! They sent us daily updates of where our dog was with pictures showing how he was doing! It seems like they truly love the animals they travel with. They really do a great job to give the animals the most comfortable experience for the long journeys across country! Highly recommend! Thank you! The critters are truly lucky to travel with you!
13 lbs German Shorthaired Pointer from Bluefield, VA to Watertown, CT (658 mi)
If we could give Lisa 100 stars we would!!! She is AMAZING!!! She very obviously loves animals and it shows! She helped us get Stella home and we couldnât be more thankful!! I know it was a long drive but her updates along the way made us worry so much less. I can say enough about how awesome she is!!!