CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Doug made this whole process as smooth as we could have hoped! He sent us pictures of his progress and how the puppies were doing. Very positive experience and we are so thankful for the love and care he had for our 2 puppies. Thanks Doug!
I cannot express enough gratitude for the exceptional service provided by Alex in transporting our 8-week-old Great Dane from Winder, GA to Bradenton, FL. We were faced with a situation where we couldn't make the long drive ourselves due to work constraints, and Alex truly came to our rescue. Initially, I was hesitant about using a pet transport service, to the point where I deleted the first listing I put out. However, Alex's thorough vetting, including his impeccable credentials, and his commitment to a solo ride for our puppy's safety, immediately put my worries at ease. His warm communication and outstanding reviews further convinced us that we were making the right choice. From the moment Alex picked up our little girl, he kept us in the loop with constant updates. He sent us a picture as soon as they were on their way, and throughout the journey, he made multiple stops to let her stretch her legs. Each break was accompanied by photos, allowing us to share in their travel experience. What truly impressed us was his use of GPS tracking, ensuring that we always knew their location and when they were expected to arrive. When Alex arrived, we were not only greeted by our precious puppy, but greeted him with a hug and tears of joy. His dedication and genuine care for our furry family member were evident in every aspect of the journey. We wholeheartedly recommend Alex to anyone in need of pet transport. He is not just a transporter; he is a compassionate, reliable, and trustworthy professional who treats your pets as his own. We are forever grateful to Alex for safely bringing our baby girl home. Without a doubt, if and when we decide to expand our four-legged family further, he will be our first and only choice. Thank you, Alex, for making this experience a truly positive and memorable one.
Rebecca was amazing! We purchased a puppy from Ohio as a surprise for someone to be delivered to New York and Rebecca was just the best. We couldn’t have made the surprise possible without her. The care she puts into what she does is completely evident. She picked up the pup at the time she said she would, communicated with me the entire time, sent videos and photos as she updated me. I even asked her to stop somewhere and give him a bath and she did no problem! She delivered him on time to us and the puppy seemed like he didn’t want to leave her! Haha. Highly highly recommend using Rebecca for your puppy delivery needs. I know I will again.
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Lois did an excellent job 5ransporting our Daisy from Florida to Massachusetts. Our pet arrived at the destination on time and in good health. If the opportunity arises, I will use Lois' services again and recommend her to friends.
The most amazing people to trust for your pets transport! Amazing communication and care and the best prices! They delivered our doggy in amazing time and care with pictures and updates along the entire trip! We are so thankful and satisfied! It’s obvious that they love animals! Thank you, thank you!
Wonderful experience from booking all the way to delivery. Answered all our questions, made sure to update us the whole way, and our dogs arrived happy and healthy. Could not recommend more! Thank you!
Excellent! Miranda was great. She was on time and kept me up to date while en route. Very impressed. So glad I went with her! Thanks again, Miranda!
Howard is so nice and provided me an excellent service, moving my 2 dressers from SFO to Danville. His rate is very competitive as well. I highly recommend him to anybody who needs moving service.
They did an amazing job delivering my babies, Teo and Daisy were very pleased with their trip. They were very friendly and communicative at all time plus they even showed up on earlier than expected which it was great because now we can all enjoy our new house together. Thank you so much for everything! I would definitely recommend them specially if you were hesitant like me at first. Trust me they do an awesome job!
Highly recommend! Letichia sent frequent updates and photos and made great time in getting to our destination. I was happy that our puppy was in such great hands!
Amanda was so great to work with! I found Citizen Shipper by "accident" but I think it was so I could find this angel to ferry our boys for our long distance move. I felt, from other reviews, like I could trust her right away. On the day, she was so wonderful. Communicative and so attentive. There were a couple tough moments for the cats and Amanda quickly and skillfully attended to them and got them comfortable. 10/10!
Sabrina and her Team were very professional, courteous, communicative, and caring. She delivered my dog on time and sent short clips of her along the way, as well as a tracking map. I would most certainly use her services again, and she has my enthusiastic recommendation to anyone who needs this kind of service. Thank you!
Kelly and Jon were so friendly and professional! Their communication was phenomenal. They helped transport my mom’s dog from Louisiana to Texas. Zelda came to us happy and safely. As a practicing veterinarian, I would highly recommend them to anyone looking for pet transport. Thanks again Kelly and Jon!