CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Cars and Light Trucks from Middletown, NY to Houston, TX (1643 mi)
On time delivery, very reasonable shipping cost. Thank You
8 lbs Boston Terrier from Ovid, NY to Atlanta, GA (914 mi)
Robert was excellent! He delivered Chip exactly when anticipated and my pup was safe and happy! I have to mention, Robert even delivered my pup in the snow storm the country had late January. His rate was outstanding and he sent updates through the journey… what more can you ask for? Pick Robert to deliver your pup! Thanks Robert
40 lbs Border collie from Diamond Bar, CA to Baton Rouge, LA (1789 mi)
I want to express my gratitude to Byron from All Aboard Transportation, who recently transported Marley, our Border Collie, via Citizenshipper transportation from California to Louisiana, spanning over 1800 miles. Throughout the journey, Byron demonstrated exceptional care, keeping us updated daily with pictures and reports on Marley's well-being. His professionalism, politeness, and intuitive knowledge of pets were truly impressive. I wholeheartedly recommend Byron for any pet transportation requirements. The bond he formed with Marley during the trip was evident.
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65 lbs Golden Retriever from Brigham City, UT to Round Rock, TX (1337 mi)
HIRE BRAD! He did an amazing job - took great care and provided updates throughout the whole journey. He is a really sweet guy and is really easy to communicate with. Very responsive.
60 lbs Mixed Breed from Los Alamos, NM to Ann Arbor, MI (1518 mi)
Ryan was awesome! He transported my two dogs and cat together across country. He was very detail oriented when gaining instructions, and sent video and picture updates. The pets seemed super happy to be traveling with him. 100% recommend and will hire him again if I move in the future.
25 lbs Brittany from Fairhope, AL to Bozeman, MT (2033 mi)
Easy, kind and will use again! Thank you for making our first experience using citizen shopper delightful! Our pup appreciated it as well!
Cars and Light Trucks from Austin, TX to Taunton, MA (1939 mi)
They were able to help me move a car from Texas to Massachusetts in a few days notice they are amazing!
7 lbs Cavapoo from Dundee, OH to Wamego, KS (894 mi)
If you’re looking for a reliable and professional transporter, Joseph is your guy! He picked up nine puppies for me (yes, nine! 😅) in Ohio and safely delivered them to Kansas. He also offers solo trips, which was very important to me for these babies. His communication was excellent from start to finish, and the entire experience was smooth and stress-free. I highly recommend him!
10 lbs Bichon Frise from Greenfield, IN to Henderson, KY (198 mi)
The carrier was extremely friendly and handled my little pup with care.
12 lbs Cat from Los Angeles, CA to New Orleans, LA (1909 mi)
She was professional and efficient with great tips for handling Honey even prior to the trip. She did exactly as she said she would! Peace of mind worth every penny...Honey was in great shape despite a slightly delayed flight! Would absolutely work with her again!
19 lbs French Bulldog from Walton, KY to Charleston, SC (602 mi)
Joe did an amazing job, communication was excellent and worked with us every step from pick up to delivery including making sure she was walked and fed as well sending photos. If you need to have your pet transported I highly recommend booking with Safe and Sure Transport.
7 lbs Maltipoo from Yuba City, CA to Olivehurst, CA (6 mi)
I rarely leave reviews but I absolutely had to because Gabriella is an ⭐️⭐️⭐️⭐️⭐️ **ABSOLUTELY OUTSTANDING TRANSPORTER — GABRIELLA IS SO INCREDIBLE** I JUST HAD TO! I cannot say enough amazing things about Gabriella. From the very beginning, she showed a level of care, professionalism, and heart that is honestly rare to find. Even though she was new to CitizenShipper, you would NEVER know it — she handled my transport like a seasoned professional. Gabriella was kind, gentle, and truly loving with LIZZY. She treated her like she her own, and that meant everything to me. Her communication was flawless — consistent updates, clear check-ins, and complete peace of mind the entire trip. I never once had to wonder how things were going. She was punctual, dependable, and incredibly responsible. Everything went exactly as promised — smooth, safe, and stress-free. If you are looking for someone to trust with your beloved animals, **Gabriella is the one.** I would use her again without hesitation, and I HIGHLY recommend her to anyone needing transport. She deserves to be fully booked — people should be lining up and knocking on her door for her services. Thank you, Gabriella, for going above and beyond. You are truly special, and I am beyond grateful. 💛
10 lbs Cockapoo from Texarkana, AR to Wichita, KS (472 mi)
Everything went smoothly and my new puppy arrived safe and in time. I appreciated the pictures that were texted en route. Highly recommend!
7 lbs Yorkshire Terrier from Calhoun, GA to Walkersville, MD (625 mi)
⭐⭐⭐⭐⭐ I had a great experience working with Lisa! She was incredibly kind, professional, and communicative throughout the entire process. My pet arrived safely, happy, and right on schedule, which gave me so much peace of mind. I truly appreciate the care and attention she put into the transport and would highly recommend her services to anyone needing reliable and trustworthy pet transportation.
Cars and Light Trucks from Hesperia, CA to Ramona, CA (128 mi)
very quick turnaround