CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
14 lbs Cat from Houston, TX to Norfolk, VA (1383 mi)
I was very hesitant on using a service like this because I simply had to trust someone to handle the transport of my babies across Statelines.. however, Emanuel was very pleasant to work with. He is a trusted and reliable professional! He communicates every step of the way with clear communication. He had a bit of issues due to my cats being so big but needless to say, he made sure my cats were going to be home on time and be able to stick together in the same crate on the flight! If you need any service as such I would highly recommend Emanuel. Hes truly great and exceeds expectations when caring for your pet! He took time to deliver my pets on NEW YEARS DAY! Thank you so much, I will definitely use his services again in the future! Happy new year!!
Pets and Animals from Demorest, GA to Belle Fourche, SD (1584 mi)
I was not satived sb donât know how to wait on an paycheck itâs an new year things come late so he cancels on me
50 lbs German Wirehaired Pointer from Kelly, WY to Richmond, VA (2144 mi)
On time, responsive, nice big space for our dogs and sent photos through out the trip. Would definitely use again!
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60 lbs Pitt Bull Terrier from Woodstock, GA to Ardmore, OK (916 mi)
Showed up on time, communicated well on both sides and made a safe delivery of a happy dog.
Kitchen Appliances from Boone, NC to Roswell, GA (287 mi)
Jacob was outstanding and truly the best delivery professional weâve ever worked with. He delivered our refrigerator with zero issues, offered the best pricing, and handled everything with care and professionalism. He was respectful, reliable, and communicated with us every step of the way, which gave us complete peace of mind. His attention to detail and commitment to doing the job right really set him apart. Highly recommend Jacob for anyone needing dependable, top-tier delivery service. BOOOKKKKK HIM!!!!!
38 lbs Samoyed from Oregon City, OR to Mascoutah, IL (2079 mi)
Highly recommend Aunt Emi for transporting your fur baby. After five days and four nights on a 2,100-mile cross-country trip, our girl arrived safe and sound, and we were so happy to see her. Aunt Emi stayed in touch the whole way, sending texts at stops, updates on what she was eating, dog rest areas they visited, and even photos from the motels where our pup had a cozy spot (and sometimes shared the bed!). We got so many pictures along the way, and those meant a lot to us. When our girl had a brief issue and wasnât going number two, Aunt Emi grabbed some pumpkin to help, which really showed how attentive and thoughtful she is. Her little dog was also a great companion and helped keep our pup calm during the trip. Handing your pet over to someone you donât know takes a lot of trust, and Aunt Emi treated our girl like she was her own. She arrived happy, comfortable, and ready to play with the other dogs in our care. We honestly couldnât have asked for a better experience. She went above and beyond every step of the way and cannot recommend her enough for your pet travel needs. Thank you, Aunt Emi, for taking such great care of her.
45 lbs Mixed Breed from San Francisco, CA to Fort Washington, PA (2874 mi)
Super disappointed in my dogâs transportation. She came back to me after a week with cuts all over her paws and legs. Due to the fact that on the first day of her trip, she soiled her bed due to being scared. He didnât replace the bed with anything, so she slid around in an empty crate with a towel in the back of a truck for a week. When he dropped her off, he stated that her items were inaccessible, which means she didnât have them the whole time, therefore he couldnât give them back to me. Lost everything I sent her with. Glad to have my dog back but angry and disappointed in this experience.
30 lbs Great Dane from Mahomet, IL to Naples, FL (1242 mi)
Professional and well done job! 10/10 would buy your services again!
3 lbs Cat from DeRidder, LA to San Antonio, TX (392 mi)
All I can say is amazing service! Don't think twice, DeAudry was amazing, communicated well, and made sure our kitty arrived happy and content. 10/10
40 lbs Brittany from Big Run, WV to Salt Lake City, UT (1923 mi)
Took amazing care of the dogs during transport, kept us updated, and ended up getting them dropped off way ahead of schedule, which was amazing!
68 lbs Labrador Retriever from Overland Park, KS to Fort Lauderdale, FL (1457 mi)
Kerry did an amazing job transporting Milo! And he was so pleasant to communicate with. He was on time picking Milo up, did an amazing job updating us during the travel and arrived right on time to drop him off. I was so nervous having Milo transported and the experience was great!
80 lbs Golden Retriever from Provo, UT to Omaha, NE (955 mi)
Driver continuously created expectations that were not met which was frustrating. However, the driver did a good job with communication when I asked for it.
90 lbs Cat from Grants Pass, OR to Elgin, TX (2121 mi)
Susan was amazing and took great care of our cat on the 7 day journey. Highly recommended. We would use her again without a second that.
61 lbs American Staffordshire Terrier from Deerfield Beach, FL to Southampton, MA (1401 mi)
Lori was STUPENDOUS!! she delivered my dog quickly, safely, and smoothly. She kept me updated with messages and videos during the transportation. I would absolutely book her services again! THANK YOU, Lori!!
27 lbs Goldendoodle from Media, PA to San Diego, CA (2730 mi)
Zay was perfect. Great communication, clearly loved Colby, made safe choices, and arrived in a timely manner. I would highly recommend Zay and plan to use his services in the future.