CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
68 lbs Labrador Retriever from Palm Desert, CA to Round Rock, TX (1283 mi)
Loved how I was kept updated throughout the transportation of my dog. They sent pictures and let me know how she was doing along the whole way. I would definitely use them again and suggest anyone to them for pet transportation.
Pets and Animal from Panama City, FL to Pagosa Springs, CO (1616 mi)
Would highly recommend super nice people and took great care of my Miniature Horse. They brought him all the way from Florida to Colorado for me safe and sound. Will definitely be using them again.
7 lbs Yorkshire Terrier from Sault Ste. Marie, MI to Morton, PA (912 mi)
Very satisfied. Kuddles and Luv were very reliable and cared about the well being of our new puppy Bella Rose. They kept us informed through the whole process. Very respectful and nice people. Recommend 100%.
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Cars and Light Trucks from Portland, OR to Valmont, CO (1243 mi)
Got here in 48 hours and in great condition. Will use again.
60 lbs Staffordshire Bull Terrier from Cape Coral, FL to Chattanooga, TN (694 mi)
Amazing service, updated me through the whole trip messages, photos, vids etc. Treated my fur baby like family.
80 lbs Great Dane from Barrington, IL to Douglas, GA (998 mi)
One of the best transports I’ve booked, and I’ve been using this app for years. Sam was great with our puppy, stopped plenty of times for leg stretches and sent the most adorable videos for updates. 10/10 recommend!
29 lbs Great Dane from Indian Mound, TN to Boston, MA (1183 mi)
Dave took such great care of our Great Dane puppy during transport. I was so happy to find a shipper who genuinely cares about the animals. Our puppy wasn’t forced to sit in a kennel for 18 hours like other shippers might've done. Dave took his time and kept me updated with pictures and videos the entire way. He navigated his way through a blizzard to deliver her on the day he promised while never compromising her safety. I would 100% use Dave again and recommend him to anyone looking to transport their furry friend.
7 lbs Cat from Peachtree Corners, GA to Granite Falls, NC (251 mi)
This was a wonderful experience. Your fur baby is in wonderful hands with this lady. Very highly recommend.
4 lbs Golden Retriever from Colorado Springs, CO to Mooresville, IN (1061 mi)
Outstanding company to work with. They were prompt, polite, and affordable. They communicated every step of the way and got my pooch here safe and sound.
10 lbs Cat from Clovis, CA to San Diego, CA (342 mi)
Very nice and was able to deliver in time needed.
60 lbs Australian Cattle Dog from Riverdale, UT to Haines City, FL (2332 mi)
Took excellent care of my babies with a journey from Utah to Florida. I was given updates along the way and gps tracking ❤️ so happy this service exists and I could bring my babies to our new life across the country. Handlers were very personable to my pets
77 lbs husky malamute from Sanford, FL to Emporia, KS (1352 mi)
I transported my 15-year-old Husky Malamute from Sanford, Florida to Emporia, Kansas, and I honestly could not have asked for a better experience with Ryan. He did a spectacular and impeccable job from start to finish. My dog suffers from hip dysplasia and, because of his age, requires extra patience, gentle handling, and close attention. Ryan handled everything with true professionalism, compassion, and confidence. It was very clear that he understands senior dogs and knows how to make them feel safe and comfortable. Throughout the entire trip, communication was excellent. He provided consistent updates, photos, and videos, and always responded quickly whenever I reached out. Seeing the videos of my dog during the journey gave me tremendous peace of mind and reassurance that he was safe, comfortable, and being well cared for. What stood out the most was how much he genuinely loves animals. You can tell this is not just a job for him—he truly cares. He treated my dog with kindness, respect, and tenderness, as if he were his own. I would absolutely work with him again without hesitation and highly recommend him to anyone looking for reliable, responsible, and compassionate pet transportation—especially for elderly pets or dogs with medical conditions. Thank you, Ryan, for going above and beyond and for treating my dog like family.
5 lbs Cat from Greencastle, IN to Woodburn, IN (194 mi)
I couldn't ask for a better transporter. She was so kind and caring. Very good w the cat, and nice lady. I would highly recommend Helene.
14 lbs Vizsla from Salt Lake City, UT to Blaine, WA (946 mi)
Crystal was excellent, communicated well and provided regular updates. Highly recommended.
4 lbs Cavalier King Charles Spaniel from Elizabethton, TN to Fort Washington, MD (412 mi)
Melissa is FABULOUS! She is personable, reliable, flexible and affordable. She brought my puppy safely and happy. Thank you Melissa for your kindness and for bringing me Mocha to me. ❤️