CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Ms. Marla is the best and I'm so glad she responded to my listing. This was the first time ever using a transport and I had a lot of reservations about how my beardie would be treated and what quality of care a complete stranger would give him. The minute I spoke with her, that all melted away. I knew she would care for him like he was her own and would do whatever was best for him if a situation were to arise. I will definitely look for her again if I should need another transport. In the meantime, I will highly recommend her to friends and family. Thanks again Ms. Marla for getting my little guy back to me safely!
super late to review but I LOVED this company. they transported my dog about 4 months ago and it was the most reassuring and smooth transfer I could've asked for. I got updates with pictures and my dog had a great time with the driver. He got him to me in a timely and professional manner! at a low cost as well. 10/10 would recommend!
Chris was great, sent me pictures everyday, without me even having to ask, answered my text back in a timely manner, he was very polite, nice, respectful, and he brought our 4 year old labradoodle from NC to WA State safe & sound and we will be using them again if ever needed! ❤️
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Fantastic job, great communication, highly recommended!
Anton went above and beyond.. his personal car blew the transmission out at my house and he rented a car to complete delivery.. now he has to return from NM and deal with his car!! What a great guy..totally recommend!!
Rebecca was amazing! She took on a last minute trip when a previous transporter no showed. She was so sweet and cared for my puppy as her own. She communicated well and kept me updated the entire way. Highly recommend!
Professional and communicative. My pup arrived on time and in good spirits. Would use again.
I would do it all over again! Heather was on point , was there every step of the way and send me pictures , fed my puppy, cuddled her she was amazing ! I definitely recommend. She brought me a happy puppy! ❤️ thank you Heather ! 💕💕
I am very happy with the service I received from Dependable Driver Solutions. Our driver, Michael, was friendly, professional, and great with our dog. He was always updating us with photos, videos, and texts during the entirety of the trip. I felt very comfortable putting my dog's travel in his hands. I would highly recommend Michael and Dependable Driver Solutions!
Off to a little Rocky start but as they stated they would the pup was delivered and I was very pleased with the service & would totally recommend them!
Patricia was so sweet and communicated everything with me while booking and while she had my pet !!. I had an emergency situation and contacted her a day before my cat needed to get to me . She changed flights around just to help me last minute. I highly recommend her !!
They were awesome, went above and beyond for my dog who has fear based aggression! Professional and punctual even though he gave them a hard time, I can't thank them enough!
Sorry this review is so late Kerry. I just want to say thank you again for getting our baby Penny safely to my parents house in CA back in February. I just want to say you’re the best and if anyone needs flight transportation for their dogs , kerry and K9 Comfort travel should be number one on your list . We had to go to a memorial in CA and we live in Wi. We were panicking on how to get our Mini golden doodle penny out there too. My boyfriend was worried about handing her over to a stranger . Kerry contacted us and immediately eased our fears , she even did a FaceTime video call to answer all my boyfriends questions and immediately eased his fears . Kerry kept in constant communication with us up to the day of the flight and penny took to her immediately. We even had pictures of penny on the airplane. Kerry was a Godsend to us and took our worries from us so we could go to my aunts memorial . Thank you again 😊
My dog is supposed to be transported later this week and i’m not getting a response from anyone.
Ms. Beth got our Spirit to her new home is style. She was suer caring and spoiled my pet for her ride. I would use her again!!!