CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
13 lbs Shih Tzu from Milford, MI to Davenport, IA (426 mi)
Made it in one day! Important for blind Puppy. Great Communication. I would use her again.
16 lbs German Shepherd Dog from Oroville, CA to Long Beach, CA (469 mi)
Paul delivered my dog and the service was outstanding from start to finish. Communication was professional, clear, and consistent, with timely updates throughout the trip. The pricing was the best I found, and the value was excellent given the level of reliability and care. What impressed me most was execution. Paul completed an 18 hour round trip and delivered the same day, exactly as promised. No excuses, no delays, and no uncertainty. The handoff was smooth and organized, and it was obvious he takes the job seriously and treats pets with respect. Paul is also a veteran, and it shows in the way he operates: disciplined, accountable, and dependable. If you want a safe, efficient, fairly priced dog transport with strong communication, I would book Paul again without hesitation.
30 lbs Terrier Mix from Waltham, MA to Hampton, VA (574 mi)
Jacob and Brenda were outstanding! My dog was comfortable on the drive from MA to VA, and they maintained excellent contact with both myself and my family members who were receiving my dog. Sometimes you expect dog transport to be a bunch of kennels; not with JnB's Transport; my dog had the full backseat, compete with blankets and other comforts. I highly recommend their service.
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Powerboats & Motorboats from Las Vegas, NV to Englewood, FL (2497 mi)
Dorrie was amazing the entire time. Communicated every step of the process. Highly recommend!
25 lbs Great Dane from Venice, FL to Apple Valley, CA (2575 mi)
If I could give more than 5 stars I would. The service was outstanding!!! The puppy was delivered to California same day from Florida via PRIVATE JET!!! I honestly feel like I shouldâve paid more for this service. My pup was handled with so much care. THANK YOU THANK YOU THANK YOU!!!!! đ
66 lbs German Shepherd Dog from El Paso, TX to Pembroke Pines, FL (1919 mi)
Mr. Arne, You did a fantastic job brother!!!! he stayed true to everything he lists when he provides his dog transporting services. very professional and kept me and my family updated when he could. Mr. Arne included me and my family in a group chat over text message and sent video proof of him walking my german shepherd for restroom breaks when needed. and delivered my dog 1900 miles from texas to florida with ease!!! took less time than he had estimated for my dog to arrive to florida from texas! and not to mention price was very affordable! he quoted $1000 for total cost of trip when i had other bids on citizen shipper hovering anywhere from $2,000-$2,400 for the same trip! would definitely recommend his services, very down to earth individual and what a pleasure to do buisness with. well done sir!
18 lbs Belgian Malinois from Cheyenne, WY to Middletown, VA (1608 mi)
Awesome shipper. Cares about the dogs she transports. Great communication. Fast. Answer questions promptly. Donât hesitate to use Heather!
70 lbs Labrador Retriever from Green River, WY to Medford, OR (988 mi)
Your pet could not be in better care than when they are with Bradley. His communication and attention to detail is top tier. You can track Bradleyâs travel progress from pick up to drop off. He also sends you photoâs, videos and updates at each potty break, end of the day before bed and in the morning before they continue the journey. I am super happy and very glad that I chose Bradley to transport my dog!!! You will be very happy if you choose Bradley!!! I have over 30 years training and handling very expensive trained working dogs!!!
55 lbs Siberian Husky from Weston, FL to Alpharetta, GA (665 mi)
Osman, took good care of our Siberian Husky and delivered her in one day.
60 lbs Labrador Retriever from West Columbia, SC to Jacksonville Beach, FL (307 mi)
Very satisfied. Everything went very smoothly. Dennis kept us updated on his trip down to Florida. I would definitely recommend him.
25 lbs French Bulldog from North Las Vegas, NV to Texas City, TX (1526 mi)
Delivered my Frenchie happy and healthy! Thank you so much!
64 lbs Redbone Coonhound from Columbia, SC to Yelm, WA (2884 mi)
Had a great experience transporting my dog through them. They sent me updates at least 2-3 times a day and had no issues at all.
84 lbs Rhodesian Ridgeback from Haslet, TX to Eagle, CO (885 mi)
Robbie is a real pro and a super nice guy. Took my large skiddish Ridgeback cross country with ease. Highly recommend for large or small dogs. Heâs the best. Showed up early at pick up and drop off. Amazing.
60 lbs German Shepherd Dog from Bremerton, WA to Coal City, IL (2083 mi)
Kept me appraised of the arrival time and welfare of the hound plus pictures. This was my first time using a pet "shipping" service, so I was skeptical at first, but I would definitely recommend.
30 lbs Labrador Retriever from Flatgap, KY to Green Cove Springs, FL (701 mi)
So incredibly thankful to Safe and Sure Transport! This was my first time transporting a pet and they did a phenomenal job! They were kind, communicative, patient, and punctual. Our girl Willow was picked up exactly when we were told she would be and delivered actually a little more quickly than expected. I received updates along the way and could not be more pleased or appreciative! I would 100% recommend!