CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

See why our customers love CitizenShipper

google logo

Average Rating

trust pilot logo

Average Rating


Join our Satisfied Community of Customers

Get Free Transport Quotes, Fast

No credit card needed

At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

Won by Spicy Girl’s Freight for $800.00
9 lbs Papillon from Santa Clara, CA to Richmond, TX (1880 mi)

Dorrie has been a dream. She was very helpful and responsive to all my questions and text messages. She was very understanding of my situation when I had to cancel. If I need her service again, I would reach out to her in a heartbeat! Thank you Dorrie!!

Won by K9 Rides for $350.00
23 lbs Labrador Retriever from Phelan, CA to Bisbee, AZ (558 mi)

Great communication and they took care of our puppy and delivery was on time.

Won by K9 Rides for $300.00
9 lbs Cat from Orangevale, CA to Oxnard, CA (412 mi)

Rider kept in touch and was very sweet to my baby.

Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.

Won by Emerald's Fur Baby Transport for $940.00
30 lbs Huskey from San Antonio, TX to Fremont, NE (946 mi)

Extremely satisfied, couldn’t of chosen a better carrier, very sweet woman, reasonable with pricing, was in constant communication , we received lots of photos and videos ,they made lots of stops on the way so they weren’t constantly cooped up in a vehicle or kennel, Luna and storm looks very happy and comfortable, if I ever have to transport them again I definitely know who I’ll be calling 💖💖💖 thank you so much

Won by Happy Tails Pet Transport for $575.00
7 lbs Cat from Two Harbors, MN to New Kensington, PA (966 mi)

Mari was my transporter and my experience with her was very professional. She responded to my messages in a timely manner throughout the whole time we were in communication. She took wonderful care of my older cat who had been missing for about 6 weeks when some campers found her and took her to a humane society. Mari picked her up at the humane society, cleaned her up a little, and brought her to my house as we had arranged. My cat was relaxed in the crate when she arrived indicating that she had traveled easily and was not frightened. Mari's family was with her and they were all wonderful, the kids giving me crackers and hugs as we said goodbye! I would heartily recommend Mari and Happy Tails to anyone needing pet transportation!

Won by JPeters Transportation for $500.00
24 lbs Labrador Retriever from Weatherford, TX to Livonia, MI (1238 mi)

She was very professional and communicitive throughout transport. She was very pleasant and personable. The transport was timely and with photos and updated with potty and rest breaks. This is the first time I've used this service and I'd recommend Jessica without hesitation. She did awesome!!

40 lbs Pitt Bull Terrier from Garden Grove, CA to Casper, WY (1074 mi)

Great Service. I could track their progress and they sent pictures of my doggy along the way.

Won by Paul limback for $450.00
3 lbs Yorkshire Terrier from Stockton, CA to Tumwater, WA (736 mi)

Wonderful!!! Communication entire day throughout travel with my little dog. Very professional, very prompt, great spirited and just an all around kind guy with a heart. You have nothing to worry about with Paul. He is absolutely wonderful! Thanks again for the fantastic job you did with the little one! God Bless and safe travels.

Won by FurDeLisTransport for $795.00
14 lbs Cat from Bedford, TX to Clayton, NJ (1485 mi)

Amazing service!! Everything was planned quickly and efficiently, was provided with pictures and updates, delivered right on schedule. Couldn't have asked for a more amazing experience!!

Won by Natalia Pleshivtseva for $400.00
66 lbs Eurasier from Creston, CA to Joshua Tree, CA (316 mi)

We feel so lucky to have found Natalia! She was so communicative and efficient and our dog was very well taken care of.

Won by FurDeLisTransport for $640.00
8 lbs Cat from Louisville, IL to Holyoke, MA (1035 mi)

Very satisfied with the service provided. The transporter was very communicative, sent pictures. You can tell he loves his job. I b would use the service again and recommend to others.

Won by Major Transport for $1900.00
All other items from Polo, MO to San Diego, CA (1610 mi)

I couldn't recommend Major Transport enough. They were clear and communicative from the first message until delivery. I know logistics can be challenging but they were on time and quick about their delivery. They were proactive to send me twice daily updates with photos to my phone. Their equipment is top notch and tightly ordered and maintained, and the driver was really easy to deal with. He was willing to stop and get the bearings greased on the trailer, and made a stop at the tire store to have new tires put on. I felt like I had a solid teammate, but he did all the work. They were also the least expensive, with a very fair price. Tip the driver! I can see why they get booked out. If you have something you want delivered without hassle and with quality service hire them.

10 lbs Bernadoodle from Bethesda, MD to Kirkwood, NY (282 mi)

Donna and Taylor are absolutely wonderful people. They responded to us immediately and helped us through an emotional rehoming experience. I would absolutely recommend either one of them to help get your doggy safely to where they need to be. We are very grateful to them.☺️

60 lbs Mixed Breed (Pit and Lab) from Chicago, IL to Flower Mound, TX (926 mi)

My experience with this company was great. They transported my pet from Chicago to Texas quickly and safely and affordably. They checked in with me every step of the way taking pictures and assuring me everything was fine. I truly recommend this company.