CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
25 lbs French Bulldog from Palm Bay, FL to Fall River, MA (1311 mi)
This was the best transport service I could ever ask for. We got updates on the way about Blue. Everything when smoothly and perfect. Thank you so much for the updates and treating Blue so well !
30 lbs German Shepherd Dog from San Marcos, TX to North Las Vegas, NV (1327 mi)
10/10 highly recommended efficient fast wonderful no problems at all!!!!!
14 lbs Cat from Miami Springs, FL to Stone Mountain, GA (675 mi)
Great experience with Christina and her husband! They took wonderful care of my two shy cats and kept me updated with photos, messages, and GPS tracking throughout the trip. This was my first time using a pet transfer service, and they made me feel completely at ease. Thank you both!
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13 lbs Cat from Port Orchard, WA to San Diego, CA (1250 mi)
The absolute best! My cat got from point A to point B safe and sound. She was also super sweet!
10 lbs Maltipoo from Chandler, AZ to Biddeford, ME (2729 mi)
Laurie was the absolute best! She flew in to PHX to get 2 fur babies that were going to Maine! After speaking to many transport Nanny’s she was the one who stood out and offered exactly what I wanted! From the second we met her at the airport to the second she showed up in Maine to my sisters front door she was informative and caring. We received pics and videos of feedings, play time, sleep time, and anything in between. She was phenomenal and it shows just how much she cares about our babies! I highly recommend her for any transport needs!
42 lbs Standard Manchester Terrier from Chicago, IL to Seattle, WA (2046 mi)
Great driver. He drove from Chicago to Seattle with my small dog. He arrived safely!
20 lbs Greyhound from Steamboat Rock, IA to Nichols Hills, OK (633 mi)
Snowball was completely reliable, providing photos of several rest stops, and frequent location updates along the 600-mile transportation of my new puppy. Vehicle was nice and well maintained. ETA was very accurate. Pricing was very reasonable. I would trust and hire Snowball again.
30 lbs Cat from Sparta, TN to Panama City Beach, FL (499 mi)
Vincent was wonderful to work with. He showed up on time (was actually early 😊) and kept us updated the entire 9 hour trip. Wishing you all the best!
Powerboats & Motorboats from Montgomery, TX to Raintree Plantation, MO (754 mi)
All good
24 lbs Presa canario from Miami, FL to Hamilton, OH (1141 mi)
Monique was a superstar.she took care of business at customs in Miami she made sure she got my new puppy and called me until I woke up lol..to make sure I did my part so she could get my new pup.she had all the papers in order.and she took care of him 1st class on the trip from Miami to ohio videos and pictures and conversation. If you need a 1st class transport get Monique..thanks Monique
83 lbs German Shepherd Dog from Dulles, VA to Romulus, MI (506 mi)
They did a great job ferrying my dog from Dulles to Detroit. My wife had a very limited connection window for her next flight so they met her in the airport just outside of US Customs to take delivery of my dog. They also sent regular videos of each time they stopped for peeps and poops. I can endorse w/ any hesitation
90 lbs Cat from Carrollton, TX to Cohasset, CA (1825 mi)
Very satisfied! Everything went perfectly. Loved the video updates and the communication throughout my cat's trip. It was obvious my cat fell in love with Melisa on the way! Worth every penny.
15 lbs Chihuahua from Melbourne, FL to Chicago, IL (1217 mi)
Shae was amazing! This is my first time transporting my dog & I was unsure of the process, but Shae was very communicative, clear, and patient with me. He sent multiple updates before the trip & during the trip. He was very kind & I know my little guy was in good hands with him. I will definitely book with Shae again if I need my dog to be transported!
22 lbs Mixed Breed from Springfield, NJ to Bonita Springs, FL (1272 mi)
This was our first time having a transport service take our dog Skip to Florida from NJ for us. We are SO thankful we found Bill! He was responsive, reliable, flexible, reasonably priced and he took great care of our Skippy! We will definitely be using Bill’s services again in the future!! Thank you Bill!!
12 lbs Saint Bernard from Bradford, PA to Hephzibah, GA (809 mi)
I highly recommend this driver 10/10 he will let you know his ETA before picking your pet up and every stop he makes he tells you his ETA. The price is really good he is very friendly.