CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
9 lbs Brussels Griffon from Danville, IN to Mesa, AZ (1679 mi)
Very satisfied-communication is excellent, she is courteous and punctual. A very genuine person who love animals, and they arrived happy and were well cared for on the trip. She also went above and beyond to help transport the remainder of my mother’s belongings, including large framed pictures and sentimental items. Completely trustworthy and I never once worried about the safety of animals or possessions along the way. Would 100% use again without hesitation, and would 100% recommend to anyone I know.
45 lbs Mixed Breed from Dallas, TX to Oxford, MS (529 mi)
Did a great job!! On time and kept us updated on his progress. Would definitely use again.
40 lbs Labrador Retriever from Warner Robins, GA to Hampton, VA (600 mi)
Great service and communicated with pictures at each stop!
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93 lbs Mixed Breed from Marysville, OH to Cottage Grove, OR (2471 mi)
There's no way I could write zero stars. My dog never arrived. He died on the way. He was young and ready to travel. I put a GPS tracker on him to make sure he arrived safely. It was supposed to be a direct trip from Ohio to Oregon, but they went all over the states to the east, north, and south. Three days later, I was still asking when he was going to Oregon, and he kept saying it would be the last stop before going there. My dog wasn't fit to travel for more than a week locked in the car. It was total negligence. They put him under a lot of anxiety by traveling nonstop to other states far from where he was supposed to go. Then they only called me in the middle of the night to tell me they took him to the emergency room, and that's when they called me to say he died due to gross negligence. My heart is broken. I lost my pet, and we've all cried so much. Choosing them was the worst mistake. And if it's not enough, they didn't even return the $500 deposit we gave them. And he blocked our numbers. So much negligence and money theft. I paid him to kill my baby. I don't know how they allow him to do this. I don't recommend putting your trust in him.
3 lbs Brussels Griffon from Pocola, OK to Jacksonville, FL (1028 mi)
Pet Transit Solutions was great to work with. They were always quick to respond, and were very professional. Our baby made it with no issues.
13 lbs Chawawa from Ely, NV to Los Angeles, CA (512 mi)
I give her a top rating. My puppy was transported with ease. no stress and give him the greatest care. She was prompt and on time and I got updates at point of the trip. I would definitely recommend her for all your pet transporting needs
68 lbs Labrador Retriever from Palm Desert, CA to Round Rock, TX (1283 mi)
Loved how I was kept updated throughout the transportation of my dog. They sent pictures and let me know how she was doing along the whole way. I would definitely use them again and suggest anyone to them for pet transportation.
Pets and Animal from Panama City, FL to Pagosa Springs, CO (1616 mi)
Would highly recommend super nice people and took great care of my Miniature Horse. They brought him all the way from Florida to Colorado for me safe and sound. Will definitely be using them again.
7 lbs Yorkshire Terrier from Sault Ste. Marie, MI to Morton, PA (912 mi)
Very satisfied. Kuddles and Luv were very reliable and cared about the well being of our new puppy Bella Rose. They kept us informed through the whole process. Very respectful and nice people. Recommend 100%.
Cars and Light Trucks from Portland, OR to Valmont, CO (1243 mi)
Got here in 48 hours and in great condition. Will use again.
60 lbs Staffordshire Bull Terrier from Cape Coral, FL to Chattanooga, TN (694 mi)
Amazing service, updated me through the whole trip messages, photos, vids etc. Treated my fur baby like family.
80 lbs Great Dane from Barrington, IL to Douglas, GA (998 mi)
One of the best transports I’ve booked, and I’ve been using this app for years. Sam was great with our puppy, stopped plenty of times for leg stretches and sent the most adorable videos for updates. 10/10 recommend!
29 lbs Great Dane from Indian Mound, TN to Boston, MA (1183 mi)
Dave took such great care of our Great Dane puppy during transport. I was so happy to find a shipper who genuinely cares about the animals. Our puppy wasn’t forced to sit in a kennel for 18 hours like other shippers might've done. Dave took his time and kept me updated with pictures and videos the entire way. He navigated his way through a blizzard to deliver her on the day he promised while never compromising her safety. I would 100% use Dave again and recommend him to anyone looking to transport their furry friend.
7 lbs Cat from Peachtree Corners, GA to Granite Falls, NC (251 mi)
This was a wonderful experience. Your fur baby is in wonderful hands with this lady. Very highly recommend.
4 lbs Golden Retriever from Colorado Springs, CO to Mooresville, IN (1061 mi)
Outstanding company to work with. They were prompt, polite, and affordable. They communicated every step of the way and got my pooch here safe and sound.