CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Was very involved with giving updates and giving my pup lots of attention
I thought this transfer was canceled ?
Geneva was so kind to pick up my pups last minute and bring them to CA. She gave updates and took very good care of them. I highly recommend her.
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
Perfect service and communication will use again!
ADL delivered our boat from WA to FL and it arrived safely with no issues. The pricing was very competitive and fair with the current costs of fuel, etc. We were satisfied with the service. A few things to note...ADL is a broker which means they are another layer between you and the driver in addition to CitizenShipper. The other thing to note was that it was very difficult to talk to anyone at ADL in person...only message through CitizenShipper was effective. We were happy to get our shipment on time in FL.
I had an amazing experience with them, sent me updates and pictures during luna transit. Highly recommended!! Thank you!!
Very satisfied, thank you.
Amazing experience! I highly recommend her to anyone. Very kind and very dependable! She updated us multiple times throughout the trip with photos and text.
Joseph was awesome! This is my first experience transporting a dog so I had zero idea how all this would work. I was slightly skeptical of the process, but in the end...I couldn't be happier with this process. Joseph communicated with not only myself, but also the owner of the dog. He took the time to send his travel maps, letting us know where he was en route, while also sending pictures of the dog along the way. This was a re-home situation so not easy for the original owner. Joseph went above and beyond to make everyone involved feel comfortable...especially the Anxious Dog travelling 17 hours. I would use Joseph again in a heartbeat! M. Wilson
Great Job!! The driver used her own crate to ensure the safety of our puppy during transit from the breeder.
Thank you for your service I appreciate you. wonderful job
Outstanding service. She transported a puppy from Pennsylvania to Connecticut and she had a kitten in the van going to New Hampshire was she spent a lot of time taking care of making sure she was comfortable. Highly recommend for small animals, cats and puppies
This was my first experience for this service. I was overwhelmed with moving and getting my dog back to ARIZONA. Kenneth was very helpful and patient with all the questions I had for about a month. He made sure to keep in touch throughout his drive and would send me pics. Over all 10/10 would recommend. Kenneth thank you so much for your help!!
He kept great communication with me from booking to drop off. He even let my dog out for a walk and to stretch her legs due to the long ride. She was able to travel with her food and a bunch of her things. I got updates and pictures of my dog all throughout the ride. Super kind! Would definitely book again!
I’ll be honest, I was pretty nervous about a service like this, but Anton was amazing. While managing the chaos of moving my elderly father, he was exactly what I needed. Punctual, communicative and very pleasant to deal with. He sent pictures along the way and made plenty of stops. If I have to move a pet again like this, Anton is who I will contact.