CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
A couple of paws were awesome in taking Boomer from San Jose, CA to Miami, FL. Very responsive and sent me pictures during breakfast, lunch, and dinner of my dog on walks, drinking water, and having fun! They were very accommodating as well to take my dog’s bag with food, his toys, as well as his crate for sleeping. I would definitely book again and their rates are competitive! Thank you so much Brianna for taking care of my fur baby :)
Unbelievably satisfied with Alex. He did a fantastic job bringing our puppy to us and kept us informed the entire way. Highly recommend for peace of mind!
Friendly and great service. Very pleased and highly recommend.
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Kerry was truly a blessing to my puppy! I was very worried that I would not find someone who I trusted to transport my puppy across the US. I am so happy I found Kerry and chose her to take him. Kerry provided daily updates, took him on multiple walks, sent videos/photos, and treated him like he was on vacation! I will continue to use her for per transport in the future. Thank you for everything. Nelly was well taken care of and didn’t seem to mind his trip. I highly recommend Kerry’s company!
They did everything exactly the way they advertised they would. Very timely delivery or our dog to my sister’s house, from Idaho to Florida. Gave multiple updates daily and we couldn’t have been more pleased. Very affordable compared to everything else offered. Highly recommend.
Nicole was amazing. I was super nervous about having someone drive my French Bulldog from Seattle to NYC but we didn’t have the time or ability to do it ourselves. Nicole was great at communicating when we were booking and gave me a lot of reassurance about her schedule and route and that Jerry would be able to sit with her in the car and not need to be in a crate etc. On collection it was clear how much experience Nicole has with dogs and her updates were great throughout the journey and my little guy arrived safe and happy in NYC just a few days later!
This gentleman communicated with me every step of the way. At the beginning, he worked with my schedule and was patient to coordinate shipments on my budget. He sent pictures and delivered my trailer on our agreed arrangements. I recommend him for continued hauls.
Rulana was amazing in our transport! She was very prompt with communication, constantly sharing progress and real-time GPS. She had no issues with our big dog Ryker, and we will definitely keep her in mind moving forward for any transport needs!
Services were never provided and my money was never reimbursed. Communication was horrible and driver never showed up to pick up my dog causing me to have to find a last minute driver to pick up my puppy. This citizenshipper app needs to do a better job screening people and making sure people get their money back when they book through the app that already charges a fee! One should not have to worry about stuff like this when they are paying for a service!
I had a really great experience. Everyone was very easy to work with and nice. This was the best car shipping company that I have ever worked with. Thank you so much!
Susan was great!! I felt so comfortable leaving my cats with her. I am so happy I found her!! On time and cats were delivered safe and sound. Thank you!!!!!
Will definitely be using her again! Great gal and was super nice. Sent updates along the way and they got the job done on time. Awesome couple to work with.
Margo provided excellent communication and care as we worked together to get my pup to its forever family! I will definitely reach out to her again with future transport needs! She was a pleasure to work with!
Prompt Great communication and very courteous Extra care was taken with our lovely Marina. I would highly recommend