CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
2 lbs Teacup poodle from Richmond, CA to Dallas, TX (1734 mi)
Robbie was Great! Keep me informed of everything, even sent pictures ! You can feel the love and compassion in his voice and demenor! You can get any better than him! Thank you so much!!
20 lbs Cat from Atlanta, GA to San Francisco, CA (2494 mi)
very nice driver and very responsible
Racing Bikes from Tulsa, OK to Dallas, TX (264 mi)
Everything it was good Timing Delivery
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48 lbs Yakutian Laika from Blaine, MN to Ault, CO (888 mi)
He was great, got Ison to me safely and right when he said he would. Highly recommend!
9 lbs Goldendoodle from Nevins, WI to West Liberty, KY (752 mi)
I cannot say enough good things about Tom!!! This is our first time using Citizen Shipper and everything went perfectly! It was almost too good to be true. He took great care of our puppy (even though he *literally* screamed all the way from Wisconsin to Kentucky. We had non-stop access to their location and Tom checked in all along the way. I canât say enough about the service he provided and I would not hesitate to call on him again.
4 lbs Shih Tzu from Snellville, GA to Scottsdale, AZ (1829 mi)
Kristen was so amazing and took great care of our new family member! She communicated clearly and kept me informed on any updates. She arrived at the expected time and my pup was not only healthy but clean! She gave her a bath and you could tell really cared about my pup as if it were her own. Would highly recommend! I got so lucky finding her!
45 lbs Bulldog from San Diego, CA to Omaha, NE (1616 mi)
Jessica did an amazing transporting our new dog from California to Nebraska. She was so communicative, responsive and professional the whole trip! I wouldnât hesitate to hire her again.
30 lbs American Staffordshire Terrier from Cheyenne, WY to Brownsville, TX (1310 mi)
Absolutely wonderful experience, great communication across the board and very professional. Would use them again in a heart beat. Thank you for taking such wonderful care of my fur baby.
55 lbs American Staffordshire Terrier from El Paso, TX to Cheyenne, WY (827 mi)
Excellent! Went above and beyond.
50 lbs Labradoodle from Austin, TX to Dallas, TX (222 mi)
Joyce was great and very communicative!
38 lbs German Shepherd Dog from Tempe, AZ to Los Angeles, CA (399 mi)
Kesha is a Superhero. Took my Pet from Phoenix to LAX for an overseas flight. The Crate was rejected by the Cargo check-in, without wasting time she went to a couple of Pet Stores and bought the correct Crate and other missing requirements and was back at the Airport in time to check him in. She got everything necessary done first including paying for the new create out of her own pocket and asked questions later. I'm so grateful. She didn't even charge me for the additional work and errands.
80 lbs Golden Retriever from Gardena, CA to West Palm Beach, FL (2677 mi)
Honestly there arenât enough words for just how fantastic Hayley is. She was communicative, punctual, friendly, and put us at ease from the very first conversation. She followed through with everything she said, and helped us plan the details out. She arrived the morning of the transport, and our dogs ran up to her and loved her like she was a long lost friend. Dogs sense aura, and they ADORED her! She kept us up to date constantly, with photos and updates on their progress. Her car set up was also fantastic, and ensured they were safe get in comfort. Hayley, we canât thank you enough for your grace, poise, professionalism, and most of all, friendliness. Thank you, thank you, thank you, thank you, thank you!
4 lbs Dachshund from Aumsville, OR to Ferndale, CA (395 mi)
Annie was fantastic! She answered all of my questions, was prompt, and took amazing care of our new puppy! She sent me updates and pictures/videos of my pup along the way. I would highly recommend her to anyone needing pet transport!
53 lbs Wirehaired Pointing Griffon from Los Angeles, CA to New York, NY (2796 mi)
Loved working with you. Our pups arrived early, happy and safe. Thank you!!!!
49 lbs Labrador Retriever from Stone Mountain, GA to Levittown, PA (832 mi)
Absolutely Wonderful Experience I recently had my dog transported from Georgia, and Bill was incredible from start to finish. He was extremely communicative, sent frequent updates, and made me feel completely at ease knowing my dog was in safe, caring hands. You can tell he genuinely loves animals, he was so gentle with her and truly played a major role in her adoption story. The entire trip was handled with professionalism, kindness, and trust. I never once worried about her safety. If youâre looking for someone reliable who treats your pet like their own, I cannot recommend Bill enough. I would book with him again in a heartbeat.