CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
The driver was kind, courteous, and helpful.
Great communication and care for my precious babies 🐈⬛🐱. Thank you so very much!
Delivered our daughter's dog in a timely fashion to us.
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Amazing customer service and dog service 100/100 prefect in every aspect of transporting my dog
David transported my dog over 1000 miles. He arrived in good health and happy to see me. David was very cooperative and worked around my schedule. He’s a friendly guy who strives to have things work out as planned. There were a few missed steps when working through email/text so I would recommend telephone conversations.
Such a fantastic transport team! Prompt and communicative the entire time. Even delivered ahead of schedule. I would use them again in a heart beat.
At first I was having my doubts but everything went smoothly and they was in contact with me at all times. Highly recommend them and in the future if needed will use them again! Thank you 😊
I cannot say how impressed we are with Geoff’s services from professionalism to communication to punctuality & everything in between. He made sure our baby was safe during all travels & sent us photos as well as updates the entire trip. If you are looking for someone who truly cares absolutely book with Geoff!
Fantastic job on the part of Chris and Terrell. Loved the communication, pictures, and videos. Will be happy to use them again!
I was a bit nervous to let my baby, Tokyo, travel without me, but Jessica put all my fears to rest. I received regular travel updates and Tokyo was safely delivered to our home. If you need pet transportation services, choose Jessica and you will not be disappointed. I am so happy that I tipped twice once upon arrival and again when he was dropped off!!! Thanks again for your services.
Thank you, Omar, for the full communication and quick answers to my questions. Thank you, especially for understanding of my unexpected situation and quick response. Omar very quickly found an available flight to deliver the puppy, and we didn't have to wait long for transportation. Very nice and kind person. HIGHLY RECOMMEND!!!!!
Amazing experience! Dave drove my dog Lady from California to Georgia. We got daily photo and video updates and were able to track the progress of the van. A++++ communication all around. Puppy arrived happy and healthy. Would definitely recommend!
My cats were taking from Ga to Washington State. We received an update from the driver with a photo. They arrived healthy and happy at their new home.
First time using a pet transportation service and this was an amazing experience because of the drive. She communicated with me throughout my trip and gave me updates. Kept my mind at peace. Definitely will be using services again when I move again and will refer. 10/10
My pet got to me, which is the most important thing! The transport driver, Joseph, talked with me every day to let me know where my dog was and how he was doing. The communication included pictures, text, and phone calls, which was nice. I understand logistics and ETA's can sometimes be hard to perfectly follow through with. These are nice guys, and I would recommend them to anyone! Thanks DRH!!