CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
She was wonderful our Lilly was in a healthy and fared better than most human children would on a long trip. The pictures and updates were a delight to get in the mornings. It was a comfort in knowing that she was in good care. The transition was flawless.!
He declined my refund after canceling the transportation for my dog. I sent him $225 as a deposit after already paying the $120 to citizenshipper. He never transported Salvatore but it says that he has already transported him.
John was absolutely fantastic to work with. He was extremely responsive and even got to our destination an entire day early. I could not recommend using his services enough. 5*****!
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Joe was absolutely wonderful with my dog Fox. I was apprehensive of using a service, my dog has been known to have separation anxiety. Communication went well with Joe prior to committing to transportation. Joe picked Fox up the morning of my neck surgery in Phoenix. He Arrived on time and Fox was happy to go with him. Joe transported Fox safely to my Family's home in California later that morning. Joe communicated with both me and my family during the transport. Joe is easy to communicate with. He is punctual, polite and makes you feel confident that your pet will arrive safely. I highly recommend Joe and will use him again if the need arises. Thank you Joe for you kindness during a difficult time. Kindest regards, Deborah McGuffin
Great experience. We arranged to have them on standby as a back up to our moving plans. Although we ended up not needing their transport service, they were friendly, highly communicative, responsive, flexible and an overall pleasure to work with. They would be my first call if we needed pet transport again. Thanks for the positivity and friendly service!
Great communication throughout the whole shipment and puppy was well taken care of
Mark took some videos that he shared with us during the commute which was appreciated ! We are able to track his progress and he shared updates through text. And bonus that our puppy arrived ahead of schedule!
I am crying tears of gratitude as I write this review. I can’t tell you how nervous we were about finding someone trustworthy and reliable to deliver my stepfathers adopted service dog from Texas, to his home in Florida. Geoff is the best and we personally recommend him to everyone. He gave us perfect peace and confidence every step of the way that our pup was in good hands and being safely transferred! He gave us no reason to even question the process as he kept us updated with photos and updates all along the drive. We were able to track his journey with our dog through GPS sharing so we knew exactly where our dog (Jetson) was the whole time! Not everyone offers the efficient and thorough service Geoff did. And at a very fair price! Jetson arrived happy and well cared for, you could even tell he had become somewhat attached to Geoff on the drive because he was visibly sad to see Geoff leave! It was so precious. If you don’t want to worry or wonder for any reason during the transport of your pet- GEOFF is for you. Thank you Geoff
I’ve had such an amazing experience with Greenlee Transport ! David delivered my puppy perfectly and kept in touch by sending me pictures and updates along the way. She did such a great job, I would highly recommended her. You won’t regret it!! 🙂
I’ve had such an amazing experience with Rup Dog Pets Tansport! Stephanie delivered my puppy perfectly and kept in touch by sending me pictures and updates along the way. She did such a great job, I would highly recommended her. You won’t regret it!! 🙂
Driver picked up on time, delivered on time, and sent pictures along the way. Thank you!
So far so good. Have had good communication which I didn't have with previous driver. Pickup is ahead of schedule so I'm very pleased.
Drew responded quickly and was able to get my trip sorted next day. My original shipper had to cancel and I was left in a bind but Drew took care of me. Our puppy was well taken care of, I was sent pictures and videos every few hours and updates on location regularly. He made sure that my puppies paws didn’t ever touch the ground as he isn’t fully vaccinated yet, but still allowed him a space to stretch his legs and play at stops via a little pop up play pen. I would highly recommend drew for all your pet transport needs!
Great service and she will work around your schedule! Treats your dogs her like own , I would definitely book again !