CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Awesome service and timing!! Perfect communication with Sharon, lovely pet-lover lady!! She picked up our kitten with a sanitized carrier, water bowl, blankie and a small litter box! Highly recommended!!!
I will certainly be using To The Rescue again here in the near future. You certainly were a tremendous help to me in such a short notice! Thanks a million times over!
I highly recommend Rulana. My dog was well taken care of during their travel from Seattle for our military move. My dog was in good hands. She kept me updated throughout their travel by sending pictures and live gps of where they were. I absolutely would use her again!
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Amazing efficient and fast delivery!
Dena was great! She kept communication open with me and the town I work for. We scheduled and booked this trip in less than 12 hrs and she made it happen! She kept us updated the entire trip and we are so grateful.
We are very satisfied with their service. not much on writing reviews.
Outstanding service and extremely accommodating! My family had an unfortunate experience with our original dog shipper, in which he never showed up. We had a no-wiggle-room flight plan, which made the situation extremely stressful. K & K was not only able to respond to a last minute post, but drive 4 hours out of the way to help my furry family out. They met us ahead of schedule in our destination city allowing us to make our international flight on time. They sent pictures and spoiled our dogs as if they were their own. When and if I need to ship my fur babies again, I hope they are available for me to use. If they are an option among your listed choices for shippers, I highly recommend picking them every time!
Rustem was amazing! He was easy to communicate and maintained us informed throughout the trip. He took good care of our dog and even helped us buy food for him. He also was patient enough to wait for hours for our dog from the shelter. I highly recommend him.
Easy, great communicators, made me feel like my dog was cared for and safe! This was our 6th transport across the country, and I would absolutely use GTD again!
Irene was great. Super easy to work with, punctual and proactive. She transported a rescue pup for us from Bay Area to Los Angeles. Went without a hitch. Our pup seemed to enjoy Irene's company as she was smiling in the photos Irene sent us from along the way. We will definitely use her again as we need to take this route frequently.
Efficient and constant communication. Highly recommend.
Terrible experience. Poor to non existent communication and the bike was delivered 10 days late! Will never use this company again.
Absolutely stellar job getting my boat here. Very reasonable pricing, one hell of a guy aswell. Book this guy if you want everything done right!
This was the first I ever used a service like this & must admit I was leery. However. after talking to Amanda and sharing the reason we were having Harlee brought to KS my mind was at ease. I knew I made the right choice entrusting her with my parent's fur baby, Harlee. Amanda was amazing, and professional, and kept both my mom and me in the loop of their whereabouts from beginning to end. She shared tracking with me. When she arrived, might I add they arrived a day earlier than expected, she was exactly what I expected, a caring person, who took her job seriously and was concerned about ensuring Harlee arrived safely and in great spirits. I highly recommend Amanda and her lucky charm, Travon, and look forward to working with them again in the future. Kudos to over-exceeding expectations. Thank you and God bless! Respectfully, Michelle LaRocco & Kathleen Dametta
Cannot express how grateful I am for Shataria, she was so amazing. We were in a rush to get our puppy and she responded in no time and was the most reasonable. I was so worried about scams but she kept us updated and I felt like our puppy was in the best hands. He got here in great time we overall such a good experience. Thank you so much!