CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
90 lbs Great Pyrenees from Austin, TX to Troy, NY (1863 mi)
We recently hired Robbie to transport our Great Pyrenees from TX to upstate NY. Robbie was communicative in the planning process, prompt in picking up, and had everything ready for a comfortable trip including some nutritional treat in case our dog became too anxious to eat. He share his location throughout the trip, as well as photos at each stop and each morning. He gave our dog lots of love and snuggles, delivered early (with our approval). We are thankful a smooth trip and the loving care he provided during the transition.
10 lbs Cane Corso from Texas, TX to Detroit, MI (1155 mi)
Rick is a great guy, transported my 8 week old puppy safely.
60 lbs Labrador Retriever from Morristown, NJ to Fort Lauderdale, FL (1266 mi)
This was a fabulous experience. Pam did a great job and took excellent care of my boy. Thank you Pam we will definitely use your service again!!
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20 lbs Standard Poodle from Joshua, TX to El Paso, TX (619 mi)
Transporter Carey was so accommodating and amazing! Outstanding service I would highly recommend! His patience and care for our puppy was exceptional. Thank you Carey! I will contact you in the future. Happy with your job performance. Blessings!!!
71 lbs American Bully from Lakeside, CA to Stockbridge, GA (2147 mi)
This was a great experience! They are absolutely amazing people. They arrived faster than we expected to pick up our dog and kept us updated the entire trip with photos and messages, which gave us so much peace of mind. They safely transported our dog from California to Georgia in just 4 days, and he arrived safe, healthy, and happy. Their pricing was very fair, and the service was outstanding from start to finish. You can truly tell they care about the animals they transport. We will definitely use them again if needed and highly recommend them to anyone looking for reliable, trustworthy pet transport.
15 lbs Maltipoo from Denver, CO to Spokane, WA (1099 mi)
J&J made the process of relocating my elderly mother-in-laws dog seamless. They communicated well all along the transport, providing photos, tracking and clear messaging. It allowed everyone involved comfort in knowing this was being done professionally.
All other items from Groton, CT to Gainesville, FL (1132 mi)
Bill was fast, friendly, and professional. Highly recommend him!
71 lbs Golden Retriever from Dallas, TX to Edwards, CO (981 mi)
Rosie was well cared for and arrived happy. It was the perfect way to get her to our vacation home!
90 lbs Germán Shepherd from West Caldwell, NJ to Miramar, FL (1282 mi)
Lori was excellent from the first time she contacted me with clear and detailed explanation of the process. She arrived to Florida well and on time with my German Shepherd, I highly recommend her and the service she provides, thank you Lori!
48 lbs Bulldog from Redmond, OR to Reedsport, OR (212 mi)
Very Satisfied. Highly Recommended! Went above and beyond to help me with transporting a Bulldog in a family crisis situation and short notice. Displayed a lot of passion for her services. Thank you, Kat!
76 lbs Rottweiler from Los Angeles, CA to SeaTac, WA (1132 mi)
She is really awesome, easy to communicate and a very lively person. She was on time and made it super smooth. I highly recommend her
39 lbs Village dog from Middletown, CT to Lakewood Ranch, FL (1283 mi)
Very concerned
6 lbs Cat from Brighton, CO to Superior, WI (1043 mi)
We had the best experience with these wonderful couple. We are so lucky to have had them come into our lives. Thank you for everything.
30 lbs Cat from Herndon, VA to West Springfield, MA (387 mi)
⭐⭐⭐⭐⭐ Outstanding Pet Transport Service! Amazing care for our cat! She kept us updated every step of the way, which gave us so much peace of mind. All of the pets in the carriers looked happy and completely stress-free. You can truly tell they care about the animals they transport. We are so grateful and would absolutely recommend this service to anyone needing safe, loving pet transport! 🐾
15 lbs Cat from Winter Garden, FL to Tulsa, OK (1215 mi)
Christina & Daniel are wonderful! I was nervous about having a stranger bring my precious & beloved babies to me. Christina is so caring & understanding. She answered all of my questions. She was very patient & genuinely kind throughout the entire process. I Greatly appreciated being able to see where they were as they made their way to me. Excellent communication from start to delivery. They took Wonderful care of Glory & Shalom. I HIGHLY recommend them! Thank you again for making this experience the best it could be! You two are Fantastic!