CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
It was a pleasure to work with James and Hayleys Pet Express. They drove my two dogs down the east coast on only three weeks notice. I was nervous because I had really never left my 80lb (at times protective) German Shepherd with a stranger before. I knew I truly needed a ‘dog person’. Hayley melted all my stress away after the initial meeting-her and my Shepherd became fast friends. I got pictures and ETA updates along the whole drive which was much appreciated. I picked Hayleys Pet Express after reading her other five star reviews and Im so glad I did.
Tracy is GREAT! She took wonderful care of our Cockapoo. Would definitely use her services again!
Devin did a great job keeping in communication on both ends of our pick up and delivery. We had a family loss and needed to transport our parents beloved 3 year old lab-mix to our forever home for him.
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
Monique was incredible! She kept in touch leading up to the transport day, sent updates and photos along the way and took amazing care of our new Italian greyhound puppy Casper! I can't recommend her highly enough. She's so sweet and you can see how much she loves pets. She was very conscious of Casper's safety too. She let me know the breeder didn't send a harness with him so she didn't want to risk stopping to take him out for breaks...he was born deaf so she knew that it wasn't worth risking his safety taking him out on just a small lead. I absolutely agreed with her and they both got here safe and secure after a very long drive. Casper got here happy and rested and I will forever be grateful for Monique's help. Some other transport people have multiple drivers over a trip... That concerned me because of Casper's deafness and him being a puppy leaving his mom and siblings for the first time. It made me rest easy knowing he was only with one person for the trip. All our appreciation to Monique for making this crazy long drive from South Carolina all the way up to the Poconos in Pennsylvania. You can trust that she'll take care of your pets as if they're her own. Thank you thank you thank you Monique!
Amazing! Transported my 6 cats and did an amazing job!!! It was a long trip but she kept them calm and updated me along the way!!
TeeRex was wonderful! She helped me remedy a situation with the breeder. And it wasnt even her job to do so! Use TeeRex, trust me!
Excellent service and communication. Rickey delivered my vehicle earlier than I expected it would happen and in great condition.
High quality and efficiency. Highly recommend.
MAN YOU GUYS ARE AMAZING ! Thankyou for bringing Sy from Virginia too Florida!!
He was perfect. My dog reach safe. N was very happy with him
I absolutely loved being able to work with Omer. He made sure to update me on everything and even did a cute video on each stop. He was super friendly and even held Dolce as if she was family. I definitely recommend him and if you get a chance to work with Omer definitely do it without a doubt! Thank you so much Omer.
Tracy was great. She kept us updated on the trip and treated our dog like her own. We absolutely recommend her. Thanks so much❤️
First of all ....Citizens Shipping is a well organized business that made a scary, stressful situation easily solved. We had a 24 hour window to get our adopted stray kitten picked up from Phoenix and delivered to Florida. We hooked up with Rox on Monday evening (10/30) ... when I woke up on 10/31, he had his flight booked and was on the way to the airport. He kept us and the family who had our cat informed as to where he was. I knew when he arrived in Phoenix, when his Uber arrived at kitty's location. (With pictures), and how kitty looked leaving in the Uber. He kept us informed throughout the trip with pictures & comments. Upon meeting Rox at the Orlando Airport, it became obvious why our kitty was not freaking out. He emits an air of calm, confidence & love. I mean ... we wanted to invite him to stay at our house so we could get to know him better! I seriously never expected to have such a positive experience. If you are feeling hesitant, don't be. Rox is the best ... your pet is in good hands! I kind of wish we had more pets to transfer so that we could get to know Rox better@
This woman is a beautiful soul, very fast and professional. I didn’t have to think about anything once she had the details and it was refreshing