CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Deb was AMAZING and I recommend her VERY HIGHLY. She went above and beyond at every stage of this experience. I had her pick up a rescue from one party and drop the dog off with another party; Deb was kind enough to take over coordinating with both parties. She was incredibly patient, even when the other parties ran hours behind schedule. She took wonderful care of the dog; she sent me photos of her, and she was cozy in a nest of blankets and toys in the back seat, and buckled in. She even kept in touch with me afterwards to give me updates on the dog (the adopter won't respond to me, but communicates with Deb haha). Deb's $ rates were also better than anyone else's. (1) HIRE DEB, and (2) leave her a good tip!!!!!!!!!!
Pet Trek.. Our sweet Halo was delivered to Jersey on time and I commend David and his buddy for doing an excellent job. They did extra care for our furry. David made sure that I get to see my puppy's activities daily while traveling. I can rate Pet Trek 10!stars for their excellence
Suzanne was fantastic (again) helping get our WPG home safely! Wouldn’t use anyone else. Made the schedule work for us, around her other 3 pick ups and deliveries. Thanks again!
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Bethan was so good to my little pup Kai. Things worked out so great she took him from Florida to Kentucky. Walks, potty stops and lots of hugs on the way up. She has great communication skills. A joy to work with. I HIGHLY recommend Bethan to transport you loved furbabbies or anything else.
My pet Gus travelled with pet trek this past week. Be aware the description of the person that claimed to be taking care of my dog did not show up. This man claimed to be Kaylie’s Fiancé. I reluctantly sent my dog with him and later find out there is another man traveling with whom I have no idea who is. The uncertainty of the situation was quite unnerving. I wish the description described who was actually taking care of my dog. I’d also like to point out that my dog did make it safely and he was definitely taken care of.
We are very satisfied, Kenneth exceeded our expectations, we highly recommend him Armando and Connie Galan
I'm so excited to share a post about this amazing pet transporter who brought my father's pitbull all the way from Tennessee to Florida! Let me tell you, this person went above and beyond by taking pictures at every single stop to make sure the dog got proper feeding and bathroom breaks. I am just bursting with pride to say that this company is an absolute gem, a five-star service that I would not hesitate to use again and again. They truly deserve all the praise in the world!
This team transported a cat from Chicago to Maryland with pictures and location sharing the whole way. There was even a video of the cat in his crate. They were great to deal with, reasonably priced compared to so many others, and did a wonderful job to bring my cat safely to my home. Highly recommend this team!
Traci was incredible! She had to jump through extra hoops to get our puppy to us, and she was a miracle worker. Kind, considerate, and unbelievably careful with a big puppy. We will always be grateful to her.
I am absolutely amazed at how well the whole experience went.Thus was my first time to transport a dog and she was so wonderful with my puppy.Very timely and kept me well informed.I would refer her to anyone who is in need of transport.If I ever have to do it again she will be my transporter!
Extremely professional and very competitive on their pricing highly recommending this company five star all the way thank you fellas great job Eric
Janet was great all along the way! She was very flexible and kept us updated all along the way of getting our little baby.
Mark was FANTASTIC! Kept me informed and everything went smoothly. He even put up a divider so that my little guy thought he was having a private chauffeur.
Wow!!! Nitro Pet express went above and beyond to get us our sweet girl back. In 2018, we rehomed our australian cattle dog to a good home in the Marysville area. We vetted who we rehomed her to and felt confident she would be well cared for. Fast forward 5 years later and we were notified by Everett Animal Shelter that she was picked up as a stray. We couldn’t get in contact with the other family, but none of that mattered because we knew we wanted her back. We filled out the adoption papers and Nitro Pet Express drove to the shelter from Portland to pick her up. Not only did Cody pick her up at the shelter, he followed all medical care instructions, and delivered her safely to us in Colorado Springs. His van was very spacious and she had a large kennel for her trip. There was constant communication throughout their travels. I would feel 100% comfortable shipping with Nitro Express any day of the week. Thank you for safely getting our girl back to us!