CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
20 lbs German Shepherd Dog from Brunswick, GA to Cheyenne, WY (1751 mi)
From the time we connected i. Ga to drop off in WY 2 days latet everything was flawless. Lots of videos of our puppy and it was nice knowing locations along the way. I would definitely recommend and...use Sreven again.
7 lbs Golden Retriever from Milwaukee, WI to Albuquerque, NM (1357 mi)
Took excellent care of our sweet puppy and always considered her health and wellbeing. Sent updates and pictures which we greatly appreciated. Fast responses and excellent customer service. Would highly recommend to anyone wanting to get their pup home safely.
7 lbs Standard Poodle from Waterloo, IL to Fairport, NY (848 mi)
Thank you very much for your care, enthusiasm and friendliness towards the little one along the wayđ
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75 lbs Mixed Breed from Tampa, FL to Springfield, OH (986 mi)
Great customer service!
73 lbs Boxer from SeaTac, WA to San Diego, CA (1245 mi)
We had a great experience with our pet courier! He transported our boxer from SEA-TAC to San Diego with care and professionalism. He was patient, communicative, and even delivered our dog a few hours ahead of schedule â safe and sound. It gave us great peace of mind during a hectic PCS move. Highly recommend his services for anyone needing reliable pet transport!
9 lbs Maltipoo from Phoenix, AZ to Detroit, MI (1985 mi)
I canât say enough good things about Dawn! She recently transported my dogs across the country, and from start to finish, she was absolutely amazing. Dawn was incredibly thoughtful and patientâshe took the time to understand my dogsâ personalities and needs, kept me updated throughout the trip, and made sure they were comfortable every step of the way. It was clear how much care and effort she put into making the journey safe and stress-free. She overcame a few challenges that my dogs through her way and did it with love and grace. My dogs arrived happy and healthy which says everything about the quality of her service. I would 100% trust Dawn again and highly recommend her to anyone looking for a dependable, compassionate transporter.
93 lbs Bernese Mountain Dog from Lafayette, LA to EspaĂąola, NM (1058 mi)
I am absolutely satisfied with Matthew and the service he provided. Piper was well cared for and she got to me very quickly, even though it was an extensive drive. I was able to communicate with Matthew at all times and he was professional and caring! Piper came a happy dog. Highly, highly recommend!
70 lbs German Shepherd Dog from Trenton, FL to Princeton, WV (659 mi)
Dwayne was excellent , Fast pickup & Delivery. Sent photos and updated throughout the entire process . I will be using this company for all of my pet transport needs . Thank you Again
60 lbs Pitt Bull Terrier from Lemoore, CA to Carnuel, NM (908 mi)
I have all positive reviews for Haley. She took amazing care of our baby. She communicated every few hours with pictures and updates. I would definitely use her again. Thank you.
72 lbs Husky/Samoyed mic from Rye, NH to Naples, FL (1544 mi)
Bill did a great job delivering our 72 lb dog from NH to Fl. He was in touch with us from the time I booked to drop off. He was very kind to our dog.
9 lbs Miniature Pinscher from Lima, OH to Woodland, WA (2355 mi)
This whole process of transporting my new puppy was so organized! She was well cared for. Lots of video updates along the way. Excellent communication and my puppy responded so positively to the kindness of Toyamarie! Five star care!
4 lbs Pembroke Welsh Corgi from Portland, OR to Waldport, OR (148 mi)
She was great. Keep me up dated through out the trip. Let me know where she was what time she would arrive. How my puppy was doing. First time using a service like this I was a little nervous. I would use her again. I will tell everyone how great she was.
15 lbs Bravarian Mountain Hound from Harrisonburg, VA to Sylvania, GA (509 mi)
I would highly recommend Eric for any pet transport needs. I was very nervous about entrusting a stranger pick up my new puppy and deliver her to me. Eric went above and beyond to make us as comfortable as possible. Very professional and took great care of our new family member. Regular updates and the pictures were awesome. My pup was delivered safely and exactly when he said she would be. 5 stars for me and I will definitely be calling Eric back. Thank You A&E!!
4 lbs Havanese from Wyomissing, PA to Palm Beach Gardens, FL (1133 mi)
Excellent and great communication !!!!! Really good people and cared
60 lbs Goldendoodle from Conroe, TX to Romeoville, IL (1028 mi)
Words canât express my gratitude for Rachel. Rachel brought my dog from Conroe, Tx to Romeoville, IL. Rachel was kind, professional, reliable and her communication was exceptional. I will definitely book her again. Thank you Rachel.