CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

Won by BBL Logistics LLC for $700.00
4 lbs Yorkshire Terrier from Masonville, KY to Portland, OR (2266 mi)

Very bad. Untrustworthy, unreliable, did not keep me informed and were rude when I tried to get information. I cancelled them and lost my deposit because I could not trust them to care for my puppy well on a long drive, or to delivery him within reasonable length of g time.

Won by FurDeLisTransport for $550.00
60 lbs Lab mix from New York, NY to San Antonio, TX (1859 mi)

I was so nervous to let someone transfer Charlotte. But you guys were amazing. Kept me updated every step of the way with pics and texts. At the end I could tell, Charlotte was comfortable. You guys are the best and thank you so much

Won by Noble Pets Transport LLC for $400.00
23 lbs Basenji / Pitbull mix from Tucson, AZ to Durango, CO (567 mi)

Couldn't be more happy with our experience. She went above and beyond to make the whole trip for Liv awesome. Thank you so much Kesh. I highly recommend and would certainly use her services again.

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65 lbs Mixed Breed from Escondido, CA to Hoodsport, WA (1213 mi)

Thank you for safely delivering my animals to me! Very kind and cute updates along the way.

Won by Natalia Pleshivtseva for $400.00
30 lbs Mini australian shepard puppy from Long Beach, CA to Berkeley, CA (400 mi)

Natalia was so wonderful! The puppy arrived quicker than we thought and Natalia sent us photos and let us track her journey on the way so we knew exactly where they were at. We had a glitch and had to cancel the trip then at the last minute it was back on and she was toatally flexible and accommodating. We don’t have cell phones believe it or not and totally worked around the whole situation! I would highly recommend her for your transport of your most precious cargo! ❤️Thank you Natalia You Rock!

Won by Deborah Matheny for $800.00
200 lbs Borzoi from Wichita, KS to Clinton, TN (915 mi)

Deb, you're super sweet snd caring. Loved on Regal and even let him sleep in when he was with you. Thanks for taking such great care of our giant dog with your equally as big heart!

81 lbs Golden Retriever from Schertz, TX to Hesperia, CA (1337 mi)

Overall the experience was good. They communicated somewhat effciently. We weren't notified that they would spend a day not traveling. When I contacted them after the transport reguarding Charlie's health they did not respond. We ended up in the vet 2 days later because Charlie was dehydrated. I do not think that they offered water as often as what they said they would. I'm not sure about breaks either while they were traveling. We only recieved photos and location updates when we asked for them. The day Charlie arrived we recieved no photos/videos. I think what they are doing is great but I think there could be more communication.

Won by ScOObY- DoO PaDDy WaG ViP for $350.00
Pets and Animals from New York, NY to Belmont, MA (213 mi)

Jason is friendly, experienced, helpful and efficient! He walks extra miles to make sure pets delivered safe and timely. Thank you again Jason!😊

Won by Set Free Delivery for $635.00
1 lbs Chiweenie from Bostic, NC to Cañon City, CO (1535 mi)

Dale was amazing!! I have to admit, I’ve never done anything like this nor did I know it existed. It does, and was totally affordable. I bought an 8 week old puppy that lived over 1500 miles away. Dale picked her up and within 2 days she was at my doorstep. She was healthy and very happy. I got texts and videos along the way. I highly recommend!

Won by luke hamel for $350.00
49 lbs German Shepherd Dog from Seattle, WA to Spokane, WA (280 mi)

Such a great experience, quick response and helped me with details. Luke is kind and clearly a dog lover. I am so happy he brought my dog across the state. He responded within minutes and was so nice to communicate with. First class service all the way!

Won by Rulana Pendragon for $850.00
15 lbs Cat from Lawrenceville, GA to New York, NY (853 mi)

I am so grateful to Rulana and Juan for getting my 15lb black cat to New York safely! The last trip my cat took, the carrier came up to pick him up. I forgot to ask and didn’t have a carrier ready since Rulana’s is secured to the car, so we ended up having to carry him to and from the car. Not a big deal I just should have asked. They were not only able to drive straight through with no stops (less time traveling for my nervous cat), they had a previous trip finish early and were able to bring him a day early! They made great time and updated us along the way and even provided live gps tracking. They are pros and definitely worth it. Definitely recommend.

Won by Omar Rodriguez for $899.00
5 lbs Pomeranian from Miami, FL to Sacramento, CA (3080 mi)

Omar delivered the dog from Miami to California with 0 issues at all. Would definitely recommend to anyone!

4 lbs Australian Shepherd from Lavinia, TN to Dover, DE (892 mi)

They are amazing. They kept me informed with texts, video's and pics. They were on schedule and very nice. My Tiny puppy was handled like a princess. I would use them again.