CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
60 lbs Labrador Retriever from Morristown, NJ to Fort Lauderdale, FL (1266 mi)
This was a fabulous experience. Pam did a great job and took excellent care of my boy. Thank you Pam we will definitely use your service again!!
20 lbs Standard Poodle from Joshua, TX to El Paso, TX (619 mi)
Transporter Carey was so accommodating and amazing! Outstanding service I would highly recommend! His patience and care for our puppy was exceptional. Thank you Carey! I will contact you in the future. Happy with your job performance. Blessings!!!
71 lbs American Bully from Lakeside, CA to Stockbridge, GA (2147 mi)
This was a great experience! They are absolutely amazing people. They arrived faster than we expected to pick up our dog and kept us updated the entire trip with photos and messages, which gave us so much peace of mind. They safely transported our dog from California to Georgia in just 4 days, and he arrived safe, healthy, and happy. Their pricing was very fair, and the service was outstanding from start to finish. You can truly tell they care about the animals they transport. We will definitely use them again if needed and highly recommend them to anyone looking for reliable, trustworthy pet transport.
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15 lbs Maltipoo from Denver, CO to Spokane, WA (1099 mi)
J&J made the process of relocating my elderly mother-in-laws dog seamless. They communicated well all along the transport, providing photos, tracking and clear messaging. It allowed everyone involved comfort in knowing this was being done professionally.
All other items from Groton, CT to Gainesville, FL (1132 mi)
Bill was fast, friendly, and professional. Highly recommend him!
71 lbs Golden Retriever from Dallas, TX to Edwards, CO (981 mi)
Rosie was well cared for and arrived happy. It was the perfect way to get her to our vacation home!
90 lbs Germán Shepherd from West Caldwell, NJ to Miramar, FL (1282 mi)
Lori was excellent from the first time she contacted me with clear and detailed explanation of the process. She arrived to Florida well and on time with my German Shepherd, I highly recommend her and the service she provides, thank you Lori!
48 lbs Bulldog from Redmond, OR to Reedsport, OR (212 mi)
Very Satisfied. Highly Recommended! Went above and beyond to help me with transporting a Bulldog in a family crisis situation and short notice. Displayed a lot of passion for her services. Thank you, Kat!
76 lbs Rottweiler from Los Angeles, CA to SeaTac, WA (1132 mi)
She is really awesome, easy to communicate and a very lively person. She was on time and made it super smooth. I highly recommend her
39 lbs Village dog from Middletown, CT to Lakewood Ranch, FL (1283 mi)
Very concerned
6 lbs Cat from Brighton, CO to Superior, WI (1043 mi)
We had the best experience with these wonderful couple. We are so lucky to have had them come into our lives. Thank you for everything.
30 lbs Cat from Herndon, VA to West Springfield, MA (387 mi)
⭐⭐⭐⭐⭐ Outstanding Pet Transport Service! Amazing care for our cat! She kept us updated every step of the way, which gave us so much peace of mind. All of the pets in the carriers looked happy and completely stress-free. You can truly tell they care about the animals they transport. We are so grateful and would absolutely recommend this service to anyone needing safe, loving pet transport! 🐾
15 lbs Cat from Winter Garden, FL to Tulsa, OK (1215 mi)
Christina & Daniel are wonderful! I was nervous about having a stranger bring my precious & beloved babies to me. Christina is so caring & understanding. She answered all of my questions. She was very patient & genuinely kind throughout the entire process. I Greatly appreciated being able to see where they were as they made their way to me. Excellent communication from start to delivery. They took Wonderful care of Glory & Shalom. I HIGHLY recommend them! Thank you again for making this experience the best it could be! You two are Fantastic!
10 lbs Great Pyrenees from Granite Falls, NC to Orlando, FL (580 mi)
DO NOT BOOK! LISTEN TO THE OTHER PPL IN THE REVIEWS ABOUT CANCELATIONS! SHE WILL TAKE YOUR MONEY AND BLAME IT ON A FAMILY EMERGENCY!!!! Jennifer showed up on to pick up the puppy I thought was ready but the breeder disnt have health certificate. (I didnt know this at the time and I guess the puppy was a few days under age..I didnt know this either so this was my own fault). Jennifer told me that she could pick up the puppy back up on in 3 days when he was 8 weeks I also had the breeder get his health certificate. He was ready to go, she canceled for Wednesday. Then told me she would get him Thursday...cancelled again, then told me friday morning then friday evening... then said friday morning 8am ...then canceled again today. Told me it was a "family emergency" (she has used this in the past! If you read reviews) . It was my own fault bc she has past reviews of doing the same exact thing.
21 lbs Cockapoo from Glenwood City, WI to Barrington, RI (1336 mi)
Adra from Happy Tails Pet Transport provided excellent service every step of the way. She was great at explaining all the ins and outs of the process of securing transport and all the fees and made it all easy to understand. She was extremely accommodating about being able to pick up our Cockapoo and kept us informed every step of the way during some difficult weather challenges. She’s an obvious animal lover and was able to give our skittish pup tender loving care on a trip that stretched from western Wisconsin to Rhode Island. I would highly recommend her and wouldn’t hesitate for a heartbeat to hire her again.