CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Average Rating
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
60 lbs American Bully from Chicago, IL to Austin, TX (1167 mi)
Matthew was absolutely amazing from start to finish! His timing was perfect, communication was on point, and he took excellent care of my dog during the entire trip from Chicago to Austin. I could tell he genuinely cares about the animals he transports — very professional, reliable, and kind. I received updates along the way, and everything went smoothly just as promised. Highly recommend him to anyone looking for a trustworthy pet transporter!
20 lbs Cat from Los Angeles, CA to Portland, OR (963 mi)
Pam went above and beyond to make sure my two sphynx cats went from Los Angeles to Portland comfortably and safely. She brought a massive crate that contained a litter box and was big enough for their bed to fit. She sent me picture updates and was communicative the entire time. I feel so happy knowing that they traveled in good hands. I would recommend her to absolutely anyone!
70 lbs American Bulldog from Elk Grove, CA to Hollister, ID (590 mi)
I can't begin to put it in words on how grateful I am for Kassandra. The time and gentleness she gave to my baby girl. She drove my American Bulldog/ Staffordshire from Sacramento,CA to Twin Falls,ID for a rehoming situation. She kept me updated with pictures, videos and texts. Took potty breaks, fed her and gave her meds and allowed her to ride passenger with her because that was more comfortable for my dog Roxy. I'm so happy I found CITIZENSHIPPER and that it connected me with Kassandra. I highly recommend 👌🏼 Thank you again for your time and compassion. 😘
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
21 lbs Cat from Northport, NY to Troupsburg, NY (335 mi)
Amazing service ! Really helped our family out in a difficult time. Would highly recommend.
12 lbs Frenchton from Bristol, VA to Plantation, FL (855 mi)
Wonderful experience with Jaja taking great care of our newest member of our family. Thank you! 10/10 highly recommend using this provider!!
160 lbs English Mastiff from Swartz Creek, MI to Dayton, OH (255 mi)
Very happy with the transport, made the dog feel welcome and comfortable. Highly recommend Paws on the Run. Will use again if ever needed.
61 lbs Goldendoodle from New Rochelle, NY to Flagstaff, AZ (2334 mi)
Shawn and his brother were great! Very communicative and my dog was well taken care of
70 lbs German Shepherd Dog from Kansas City, MO to Minneapolis, MN (436 mi)
Very flexible and willing to accommodate any more specific pet needs. Our move became severely delayed past our original plan and they worked with us every step of the way to ensure our dog was taken care of. Thank you for being the only part of our move that went right!
4 lbs Cat from Fincastle, VA to Gretna, NE (1112 mi)
Emanuel was very commicative and kept me updated at all times. My pet was delivered in a timely manner and had been cared for wonderfully.
12 lbs Mixed Breed from Colorado Springs, CO to Carmel, IN (1090 mi)
Osman was prompt, punctual, courteous, friendly, and good with my dog, Chewy. He gave me enough time to plan for his pick up and treated my dog very kindly by giving him water, food, and let him sit in the front seat at times. He continuously gave me picture and location updates and delivered Chewy in a timely and professional manner very safely.
54 lbs Dogo Argentino from Cape Coral, FL to El Sobrante, CA (2953 mi)
Great service, we are able to work with our times . Thanks again
28 lbs Mixed Breed from North Las Vegas, NV to New Britain, CT (2615 mi)
She was delightful to deal with. She sent pictures every morning with an update. She liked the dogs and made good time on the long distance delivery. I would definitely use again
25 lbs weiner mix from Decatur, GA to Los Angeles, CA (2187 mi)
I had to cancel at the last minute but they were understanding and assured me that I'd get full credit when I reschedule.
7 lbs Cat from Asheville, NC to Dunwoody, GA (188 mi)
I had an exceptional experience with Cynthia. She provided outstanding care and transportation for my cat, demonstrating both professionalism and genuine compassion! During a particularly difficult time for me, her support was invaluable, and her rates were extremely reasonable. It's clear that she truly cares about the well-being of the animals she works with. I would not hesitate to use her services again or recommend her to others!!
30 lbs Siberian Husky from Superior, WI to Frisco, TX (1073 mi)
Great service. Gave me updates along the way, and worked with me a bit due to my phone issues.