CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
6 lbs Cat from Montgomery, TX to San Diego, CA (1454 mi)
Kept in touch with me, sent pics and was able to track the whole trip. Very professional and would highly recommend his services.
43 lbs Border Collie from Fargo, ND to Morley, MI (860 mi)
Excellent!! Could not be happier with the communication and care provided. Liz and Judi were THE BEST! As a breeder, I have had a few dogs transported over the years, but I have never been happier with a transporter than I am with Judi. The communication was clear, and she picked up a frightened Border Collie (Jubilee) and handled her with such expert knowledge and affection to the point Jubilee was obviously comforted and felt trust in her. Judi's many years of experience with dogs are matched by her obvious continuing care and commitment to them. I am just so happy to have found such a skilled and trustworthy transporter. Many thanks!!
Pets and Animals from Cocoa, FL to Ravena, NY (1212 mi)
Becky was absolutely amazing!! I was so worried about how I was going to get Remmy from Florida to NY and Becky made the whole process so easy. She let Remmy ride shot gun and kept me updated the whole trip. I was also allowed to track their trip 24/7 which was so helpful and made me so excited for his arrival. I definitely recommend this driver to anyone looking for a safe and affordable trip home for their little furry friends!!
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33 lbs Labradoodle from Boston, MA to Jacksonville, FL (1153 mi)
Great job. Good communication. On time.
12 lbs Golden Retriever from Amherst, VA to Hancock, NH (667 mi)
Awesome job all around. Our new fur baby was happy and healthy upon arrival and did not even get sick after drop off. Everything was clean and we couldnt be happier. Great job all around.
Kitchen Appliances from Edmond, OK to The Bronx, NY (1480 mi)
Matthew was great! Iād work with him again in a heartbeat , best deal I found for my move , thanks for everything!
131 lbs German Shepherd Dog from Los Angeles, CA to Linville, VA (2549 mi)
Patty was amazing. My dog is really sensitive and I was worried about sending her on such a long trip with a new person but Patty was so communicative with me, attentive to my dog's needs, and made incredible time on the drive.
40 lbs Mixed Breed from Michigan City, IN to Portland, OR (2166 mi)
A Couple of Paws transported our boy from Indiana to Oregon in two days! We were sent update photos along the way and he arrived happy and healthy. Thank you guys for the incredible work that you do! Sam is enjoying his new life in Portland and we couldnāt have done it without you.
7 lbs Yorkshire Terrier from Hamilton, MA to Isle of Palms, SC (1010 mi)
Arne was communicative, professional, dedicated and responsible for our dogs. The dogs arrived tired but safe And healthy. There was a freak snow storm on the journey, but Arne totally handled it.
70 lbs Mixed Breed from Grand Junction, CO to Madison, AL (1515 mi)
They were wonderful to work with. Even though they were delayed due to the storm, they kept us updated and communicated clearly about pickup and estimated drop-off times. They also sent photos of the dogs several times a day, which we really appreciated. Everything was very smooth and easy, and when we saw our dogs again they looked happy, healthy, and well cared for. I would definitely recommend them.
1 lbs Shorkie from Allendale, MI to Millville, NJ (769 mi)
I had an excellent experience with Heather transporting my mothers puppy from Michigan to New Jersey. This was my first time using a puppy transporter, and she made the entire process stress-free. Heather was extremely professional, responsive, and reliable. She kept in constant communication with frequent updates, videos, pictures, calls, and texts, which gave us so much peace of mind along the way. Gracie arrived clean, healthy, and clearly very well cared for. She was right on time and very flexible and accommodating with pickup and delivery, which we truly appreciated. It was obvious that she genuinely cares about the animals she transports. I would absolutely recommend Heather to anyone looking for a trustworthy and caring pet transporter. We couldnāt have asked for a better experience. Thank you again and safe travels!
55 lbs Labrador Retriever from Blakely, GA to Murray, KY (556 mi)
Great experience. On time. Great communication. Could not have been better.
12 lbs Maltipoo from El Paso, TX to Prairie View, TX (701 mi)
Amazing service. Kept in touch with us before and during the trip. She sent many pictures throughout the trip and made sure to stop so my dog cause use the restroom and stretch. She was very caring and I knew I could trust her with my dog! Thank you so much Maureen!!
47 lbs Belgian shepherd mix from Madera, CA to Birmingham, AL (2171 mi)
Great service ! Got my child from Madera CA to Alabama in no time ! Took her on walks and sent live updates and pictures! 100% recommend
8 lbs Chinese Crested from Saint Matthews, SC to Gardiner, NY (823 mi)
I am so very happy with this transport. I have used others and no one can compare. She took care of my fur babies needs, was timely, well organized, reasonably priced and most important to me she was EXCELLENT with communication. I knew where she was and how my dog was doing. I am getting ready to use her again. She takes it all seriously and knows how to do it right! Thank you for your excellent service.